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Factory Direct Medical Supplies Store Canada Since 1996!
76Good34 Futurity Gate Unit 15, Concord, ON L4K 1S6, Canada
About
Factory Direct Medical is an online medical supplies retailer established since 1993, offering a wide range of mobility aids, bathroom safety equipment, lift chairs, and accessibility products for seniors and older adults across Canada.
Senior Care Path Summary
Factory Direct Medical has served Canadian seniors for over 30 years, specializing in mobility and home-accessibility equipment delivered directly to your door. The store stocks an extensive range of age-friendly products including walkers, rollators, wheelchairs, electric scooters, lift chairs with massage and heating features, and bathroom safety items like grab bars, elevated toilet seats, and shower benches. They carry well-known senior-focused brands such as EZee Life, ProBasics, Moving Life, and Sigvaris compression wear. Seniors appreciate the free shipping on most orders and the detailed online product guides and blog articles covering topics like choosing between mobility aids, fall prevention, compression socks, and lift-chair positions. The company offers phone support (local and toll-free) during business hours, with staff available to answer questions about product fit and suitability for specific home situations. While Factory Direct Medical operates as an online retailer rather than an installer, their curated product selection, competitive pricing with frequent discounts, and easy-to-navigate categories make it straightforward for older adults or their families to find safe, tested equipment for staying independent at home.
Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-06-27.
Who This Provider Is Best For
- Seniors seeking affordable mobility aids and walkers
- Older adults needing bathroom safety equipment and grab bars
- Families looking for power lift chairs and accessibility ramps
- Seniors requiring compression socks and medical support wear
- Canadian customers wanting free shipping and online convenience
Google Reviews
View on Google4.7
96 Google reviews
Most recent reviews
Jettster
a month ago · via Google
Great customer service. My online order was easy. Delivery was fast and shipped with care. Life changer.
brenda wessely
a month ago · via Google
Although I haven't used it yet, I tried it to make sure it works and it does exactly as advertised. Should definitely do the job for me.
Tom Bellazzi
10 months ago · via Google
I have purchased two auto sport scooters and have waited several months before deciding to write a review. I am extremely happy with the product. I have travelled by airline by automobile and zero problems. I’m at a point right now where I can put it together and take it apart in less than 40 seconds. I highly recommend this product. Alan, Who I believe is the owner was extremely helpful as I had spent almost 3 months, searching the market and Finallydecided on this product. Tom
Services offered
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Languages Supported
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Location
34 Futurity Gate Unit 15, Concord, ON L4K 1S6, Canada
Also serves
- Canada-wide online shipping
- Concord, Ontario (warehouse and head office)
Photo Gallery
Photos via Google Maps
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