Last updated 2026-07-03Photo: Connie K via Google

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Walk-In Tubs · Bathroom Safety

Arctic Spas Victoria

76Good

3185 Quadra St, Victoria, BC V8X 1E9, Canada

4.9(152 Google reviews)on Google

About

Arctic Spas Vancouver Island sells, installs, and services hot tubs and swim spas across Vancouver Island with four showrooms. They offer saltwater systems designed for easy maintenance and therapeutic use.

Senior Care Path Summary

Arctic Spas Vancouver Island operates four showrooms across the island offering hot tubs and swim spas specifically designed for Canadian climates. They specialize in saltwater systems that reduce chemical maintenance, making them accessible for older adults seeking relaxation and wellness at home. Staff provide free wet tests at showrooms and walk customers through setup and operation.

Installation teams deliver and set up spas in customers' homes, including placement on decks and stairs when needed. The company offers hands-on "Spa School" training to new owners covering operation, maintenance, and water care. Technicians are available for annual check-ups and repairs, with same-day or emergency service options mentioned in customer reviews.

Online resources include a 24-hour Learning Hub with instructional videos for owners at all experience levels. Saltwater systems are promoted as gentler on skin and easier to manage than traditional chlorine systems, appealing to older adults managing their own home wellness. The business is Canadian-owned and manufactures products locally.

Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-07-03.

Who This Provider Is Best For

Older adults seeking low-maintenance home wellness solutions
Seniors wanting therapeutic hot tub therapy without chemical maintenance burden
People interested in saltwater systems for skin-friendly relaxation

Google Reviews

View on Google

4.9

152 Google reviews

Most recent reviews

N Deshaw
a month ago · via Google
If our family could give this incredible team 10 stars we would! Our first visit to Arctic Spa in Victoria, we met Jenny, extremely knowledgeable, so helpful, able to answer all our questions and really just the nicest person! Delivery & set up - another great experience. Paul and his incredible crew arrived - all hands on deck given the size of this spa - each member knew what to do - they made sure everything was perfect. Arctic Spa technician Duncan then provided us with a valuable tutorial session - ensuring we knew how to use our spa properly and maintain it. Seriously, EVERYONE knows their stuff. Thank you so much Paul, Jenny, Eric, Duncan and Charles! We LOVE our Arctic Spa & will always recommend this GREAT company to our friends, family and to you too!
K Bal
4 months ago · via Google
We recently purchased a hot tub from Artic Spa's and have been so happy with the whole process. We weren't 100% sure on where and when we were going to get one, but Jenny was persistent not aggressive and sent us emails frequently of upcoming sales and so forth. She had emailed about a sale and we jumped the next day to go see it! Jenny was so kind, professional, and not pushy at all. Was so happy to help and answer all our questions. We ended up putting a deposit on the tub that day! Delivery and set up from Paul & Duncan were wonderful. Great guys for sure. We love our salt water tub, all the jets and are super happy with our purchase. We highly recommend Artic Spa. You guys really go above and beyond! The Baldwin's
Jeff MacAulay
4 months ago · via Google
We worked with Jenny to purchase a Tundra. We've been very happy with it including SpaBoy and Smart pH which are both working well. Jenny, the install team, and the support team have all been great to work with and very responsive.

See all 152 reviews on Google

Services offered

Walk-In Tubs

Licenses & Registrations

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Associations & Accreditations

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Languages Supported

English
French

Location

3185 Quadra St, Victoria, BC V8X 1E9, Canada

Also serves

Victoria
Duncan
Parksville
Campbell River
Vancouver Island

Photo Gallery

Photos via Google Maps

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