Home Care in Burnaby: Costs, Reviews & 14 Agencies Compared (2026)

How are home care agencies in Burnaby rated?

Senior Care Path tracks 14 home care agencies in Burnaby, updated October 2026. They average 4.8/5 across 264 client reviews, and they are ranked by the SCP Confidence Score, our 100-point trust rating.

Source: Senior Care Path first-party listing data, updated October 2026. How we score and rank · When is it time to consider home care?.

Ranked by our SCP Confidence Score, our 100-point trust rating, the strongest agencies in Burnaby right now are Home Instead, Home Care Services of Burnaby, Caring Shepherd In-Home Care & Care Centre Support and My Care Matters Health Services.

Looking into home care in Burnaby usually means keeping a parent settled in the neighbourhood they know, from Metrotown and Brentwood to the quieter streets around Deer Lake and Burnaby Mountain. Providers here serve the whole city, with easy reach to Burnaby Hospital and Fraser Health services close by. In our experience, staying put with the right support at home is what most families hope for first. In Burnaby, home care are also called home health, in-home care, or home support.

Below you will find every agency ranked by Confidence Score, real reviews, what families pay and how to fund it, the services and specialties to expect, and local guidance, so you can compare with clarity and reach out when you are ready. Updated October 2026.

14

home care compared

4.8★

average Google rating

13

rated 4.5 stars or higher

264

verified client reviews

By Jonathan Kennedy · Last reviewed October 2026

Top-rated home care agencies in Burnaby

The 10 highest-rated home care agencies in Burnaby on our SCP Confidence Score, as of October 2026. Tap a name to jump to its card below. No listing can pay for a place on this list.

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Burnaby Home Care Agencies | 264 Reviews

14 agencies

#1Home Instead, Home Care Services of Burnaby

Burnaby, BC

4.9(80)

Instead is a home care provider serving Burnaby and Vancouver, BC since 2014. They provide in-home support including assistance with daily…

  • Home Care
  • Respite Care

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#2Caring Shepherd In-Home Care & Care Centre Support

Burnaby, BC

5.0(50)

A fully licensed and insured in-home care provider in Metro Vancouver offering personalized, compassionate care to help seniors…

  • Home Care
  • Respite Care

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#3My Care Matters Health Services

Burnaby, BC

5.0(24)

A home care provider in Metro Vancouver and Fraser Valley offering personalized in-home care services with 30…

  • Home Care
  • Palliative Care

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#4Annie's Place Group Care Corp

Burnaby, BC

5.0(19)

A locally owned and operated in-home care service provider in Burnaby, British Columbia, offering compassionate care services for…

  • Home Care
  • Palliative Care

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#5NIKONIKO HOME CARE

Burnaby, BC

4.9(19)

A home care option in Burnaby, British Columbia.

  • Home Care

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#6Aicare Senior Care

Burnaby, BC

5.0(18)

Professional in-home care services in the Greater Vancouver area, including personal care, companionship, memory care, and palliative…

TransportationTransportation
  • Home Care
  • Respite Care
  • Memory Care

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#7Angel Heart Healthcare

Burnaby, BC

4.9(15)

Home care services in Vancouver, Burnaby, and Richmond with qualified caregivers offering personalized care plans.

  • Home Care

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#8Just Like Family Home Care

Burnaby, BC

5.0(12)

In Burnaby offers warm, professional home care to seniors and their families. The company provides customized care plans…

  • Home Care
  • Respite Care

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#9Green Umbrella Senior Care

Burnaby, BC

4.6(10)

An in-home senior care agency in Burnaby and Coquitlam offering round-the-clock care, dementia support, respite and hospice care.

  • Home Care
  • Respite Care

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#10All Nursing Health Care Services Inc

Burnaby, BC

4.9(7)

A family-owned home care and nursing agency serving seniors across Greater Vancouver, with care plans led by a Registered Nurse.

  • Home Care
  • Respite Care
  • Memory Care

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Showing 10 of 14 agencies

How to choose home care in Burnaby

Burnaby sits at the centre of Metro Vancouver, bordered by Vancouver to the west and Coquitlam to the east, and families here tend to have solid options across the home care spectrum. That said, "solid options" doesn't mean the search is easy. Home care is still a relationship, and finding the right caregiver for your parent's personality and routine takes deliberate effort. Our strongest advice: start with a clear picture of what your parent actually needs on an average day, not just on their hardest days.

Proximity to hospitals matters more than many families expect. Burnaby Hospital in the Willingdon Heights area and the nearby Royal Columbian Hospital in New Westminster are both reference points that some home care agencies use when coordinating post-discharge care. If your parent is recovering from a procedure or managing a complex condition, ask shortlisted agencies whether they have experience working alongside Fraser Health's home support program, which can partly subsidize care based on assessed need and income. Starting with a Fraser Health assessment before committing to a private agency can help you understand what public support your parent may already qualify for.

Burnaby's geography shapes availability in subtle ways. Agencies serving the Metrotown and Brentwood areas tend to have denser caregiver pools given the transit access and central location, while families in South Slope or Deer Lake may find scheduling windows slightly less flexible. If your parent relies on public transit for any part of their day, confirm that caregivers are comfortable navigating local bus routes or rapid transit connections, since caregiver punctuality directly affects your parent's daily rhythm.

When comparing agencies, push past the brochure. Ask specifically about consistency, meaning whether your parent will see the same caregiver most visits, because continuity matters enormously for seniors with cognitive changes or anxiety. Ask what happens when a regular caregiver is sick. Cost is real and private-pay rates vary by care level and the hours needed each week, so use the listings on this page to compare, but call agencies directly for accurate quotes. If your parent's needs have grown to the point where caregivers are stretched, it's worth considering whether Assisted Living or Independent Living in Burnaby might be a better long-term fit.

Our methodology

How we rank the Burnaby home care above

We order every agency by our SCP Confidence Score, a 100-point rating built from the signals families tell us matter most:

  • A strong Google rating and a real volume of verified reviews
  • Transparent, published pricing
  • Documented care services and specialties
  • Confirmed contact details, licensing, and independent verification

Where our information comes from

264

Google reviews

Star ratings and written reviews come straight from Google, so the feedback is from real clients and families across these 14 agencies, never written by us.

100-point

SCP Confidence Score

Our own 11-signal trust rating, recomputed as listings are verified and updated, decides the order above. It answers one question: can you trust this agency?

How Burnaby agencies are rated

Google star ratings across 14 home care.

  • 4.5 and up13
  • 4.0 to 4.40
  • 3.5 to 3.91
  • Under 3.50

Confidence Score range

How the 14 Burnaby home care fall across our trust tiers.

  • High0 communities
  • Good3 communities
  • Developing10 communities
  • Limited1 community

How much does home care cost in Burnaby?

Most Burnaby home care share pricing on request, since the final number depends on the level of care and the number of hours needed. Call any agency below for a current quote.

Most home care in British Columbia are private-pay, funded from a blend of pensions, retirement savings, and home equity. Government pensions form the floor: the Canada Pension Plan, Old Age Security, and the income-tested Guaranteed Income Supplement for lower-income seniors. Provincial benefits and Veterans Affairs Canada may offset part of the cost. For a full breakdown, read our guide on when is it time to consider home care?.

In British Columbia, Fraser Health can arrange partly subsidized home support for eligible seniors based on assessed need and income, so it's worth requesting a formal assessment before committing fully to private-pay care. Federal supports such as Old Age Security (OAS) and the Guaranteed Income Supplement (GIS) can help offset ongoing private home care costs for lower-income seniors.

What families are saying about home care in Burnaby

A 4.8 star average across 264 Google reviews of 14 home care. Here is a sample, straight from clients and families.

“Home Instead a tremendous service and the reason my aunt is being able to continue living safely in my home despite declining health. All the ladies in her care team have been so kind and diligent to her needs. Harpreet (the owner) is so...”
Waltraud Wuensche on Home Instead, Home Care Services of Burnaby
“Thank you for extremely knowledgeable, kind, attentive and reliable caregivers. I'm very grateful and impressed! I desperately needed help short notice and you are providing emergency service, affordable, without hassle and wonderfully...”
Andrea on Caring Shepherd In-Home Care & Care Centre Support
“A healthcare team with compassion. I have partnered with their team and certainly nothing but positive experience so far. All the best to this company.”
BXZ LTD on My Care Matters Health Services
“I am so grateful for Lina and her team. They were the angels from heaven when trying to find the right support for my mom and Lina’s recommended caregiver was the perfect match! My mom is happy, comfortable in her own home and the...”
Deborah Louvier on Annie's Place Group Care Corp
“This has been the best home care service for my elderly mother. She feels so comfortable being able to talk in her own language. The caregivers are service oriented and work very hard. I recently had an accident and the first service I...”
Shirley Takemoto on NIKONIKO HOME CARE
“Joanna was really nice! She answered a lot of questions for me about home care and was able to schedule a care the very next day, great service too!”
Ganhui Zhang on Aicare Senior Care

Home Care services and specialties in Burnaby

Home care is delivered in your own home, so what sets Burnaby agencies apart is the care they provide, not a building. Here is what local agencies actually offer, drawn from the services each one publishes, a good way to see what is standard locally and which agencies bring a genuine specialty like dementia, palliative, or live-in care.

Care services offered most often

Share of the 13 agencies that publish their services.

  • Companionship46%
  • Personal care46%
  • Meal preparation38%
  • Medication management38%
  • Palliative care38%
  • Respite care31%
  • Dementia care23%
  • Foot care23%
  • Housekeeping23%
  • Medication reminders23%

Frequently asked questions

How much does home care cost in Burnaby?

Private-pay rates vary depending on the level of care, hours needed, and the agency. Specialized care such as dementia support or overnight shifts typically costs more. Use the listings on this page to compare ranges, then call agencies directly for a personalized quote.

What's the difference between home care and assisted living in Burnaby?

Home care brings support to your parent in their own home. Assisted living means moving to a residence that provides meals, personal care, and social programming. Home care suits those who can safely stay put; assisted living fits those who need more structure or companionship daily.

Can home care in Burnaby be subsidized?

Yes. Fraser Health can arrange publicly subsidized home support based on assessed need and income. Start by requesting a home assessment through Fraser Health. Privately arranged care is available separately, but a public assessment first helps you understand what you may already qualify for.

How do I arrange a consultation or check a home care agency's availability?

Contact agencies directly using the listings on this page. Most offer a phone or in-home consultation at no charge. Ask about current caregiver availability in your parent's neighbourhood, since availability can shift quickly in high-demand areas like Metrotown and Brentwood.

What should I ask a Burnaby home care agency before hiring?

Ask whether your parent will have a consistent caregiver, how the agency handles sick-day coverage, and whether staff have experience with your parent's specific condition. References from current clients in Burnaby are a reasonable request and a good sign when offered readily.

Sources & further reading

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