Home Instead, Home Care Services of Burnaby
66GoodPart of Home Instead.
5066 Kingsway Ste 208, Burnaby, BC V5H 2E7, Canada
4.9(80 reviews)Last updated September 2026
About This Community
Home Instead is a home care provider serving Burnaby and Vancouver, BC since 2014. They provide in-home support including assistance with daily activities, memory care, and specialized health condition support, with care available within 48 hours.
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Claim this listing →Senior Care Path Summary
Home Instead has been serving the Burnaby and Vancouver community since 2014, providing one-on-one in-home care for seniors. The company offers flexible scheduling with options for daytime, overnight, and weekend coverage.
Care Pros are thoroughly vetted, trained, and matched based on compatibility and skills. The office provides 24/7 support and can often initiate care within 48 hours of consultation.
Services include assistance with bathing, dressing, meal preparation, medication reminders, light housekeeping, transportation to appointments and errands, and companionship.
Specialized services are available for memory care, Alzheimer's, dementia, and various chronic health conditions including arthritis, diabetes, Parkinson's, and heart disease. Care Pros are employees (not contractors) who receive comprehensive training and support.
Home Instead Burnaby is A+ rated by the Better Business Bureau and has won Best of Burnaby (2025, 2024) and A-List Awards (2025, 2024, 2022).
The company serves Burnaby and surrounding areas including Marpole, Dunbar, Langara, and others, with two offices in Burnaby and Vancouver.
Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.
Pricing at Home Instead, Home Care Services of Burnaby
Pricing
Contact for pricing
Hourly rates depend on the care needed, the hours and the time of day. Ask for a written quote for your parent's schedule.
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Who This Community Is Best For
Ideal For
- Older adults wanting to age in place at home
- Seniors needing daily assistance with tasks and personal care
- Individuals with memory loss, Alzheimer's, or dementia
- Seniors with chronic health conditions
- Families seeking flexible, personalized caregiving
Consider Alternatives For
- Those who need 24-hour, facility-based supervision
Guidance generated by Senior Care Path from this agency's care types, services, and amenities. Operators can refine it by claiming their listing.
Care Services
- Bathing and dressing assistance
- Meal preparation and light housekeeping
- Medication reminders
- Transportation to appointments and errands
- Memory care and dementia support
- Alzheimer's care
- Arthritis care
- Diabetes management support
- Parkinson's care support
- Heart disease care support
- Hospital-to-home support
- Chronic condition support
Key Features
- Care available within 48 hours
- A+ BBB rated
- Best of Burnaby award winner (2025, 2024)
- A-List Award winner (2025, 2024, 2022)
- 24/7 office support
- Professional background-checked Care Pros
- No long-term contracts
- Backup caregiver coverage
Photo Gallery
Google Reviews
See all reviews on Google4.9
80 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from Home Instead, Home Care Services of Burnaby's Google rating and recent reviews. Confirm specifics with the community.
Home Instead, Home Care Services of Burnaby holds an excellent 4.9-star rating across 80 Google reviews. Recent reviewers most often highlight caring, attentive staff and engaging activities and social life.
Most common praise
- Caring, attentive staff
- Engaging activities and social life
- Warm, welcoming community
- Responsive, helpful communication
Most recent reviews
Waltraud Wuensche
4 months ago · via Google
Home Instead a tremendous service and the reason my aunt is being able to continue living safely in my home despite declining health. All the ladies in her care team have been so kind and diligent to her needs. Harpreet (the owner) is so kind to deal with and always available to answer questions or offer suggestions as the family navigates the health system on our aunt's behalf. His team genuinely care in offering the highest quality of service and keeping the family apprised with any changes to my aunt's health which has declined over the last few years. Knowing that my aunt has reliable and loving support has been a source of relief to our entire family. Highly recommend Home Instead to anyone looking for high quality home care for their elders!
Situ Deeb
4 months ago · via Google
Home Instead is a great service that supports us to remain at home. Its caregivers do whatever we need them to do and they do it in a positive and supportive manner. This is a terrific service that I would recommend to anyone who requires help.
Kirby L
5 months ago · via Google
Shelley is my main contact at Home Instead. I needed homecare services for 7 days a week. After talking with other homecare companies, I felt that I am most comfortable talking with Shelley if an issue arose. After all, we're dealing with multiple workers and personalities over a 7 day week. If I had an issue with the service or worker, I would be comfortable to work it through with Shelley. Shelley was easy to reach and quick to respond to my texts. All her staff were eager to help in any way to make my 90 year old Dad comfortable and engaged. None of the 4 workers were disinterested in my dad. All of them made sure my Dad was comfortable, safe and engaged. If you want yourself or your family to have a mild-mannered well-trained staff assisting your loved ones, I highly recommend this company.
Google reviews and rating refreshed September 2026.
Confidence Score
Good
Our 100-point confidence rating
Senior Care Path gives Home Instead, Home Care Services of Burnaby an SCP Confidence Score of 66/100 (Good), our 100-point trust rating. How we calculate it.
The essentials
- Established
- 2014
Details provided by the operator. Confirm anything time-sensitive, such as pricing and notice periods, directly with the community.
Licenses & Registration
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Claim this listing to add detailsProvincial licensing information
To review licensing and inspection reports for assisted living and residential care in British Columbia, see the provincial registry.
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Associations & Accreditations
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Claim this listing to add detailsVerifying accreditation
Beyond licensing, some senior living communities hold voluntary, independent accreditation. You can learn about the main accrediting bodies in Canada.
Location
5066 Kingsway Ste 208, Burnaby, BC V5H 2E7, Canada, Burnaby, British Columbia V5H 2E7
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