Home Care in New Westminster: Costs, Reviews & 4 Agencies Compared (2026)

How are home care agencies in New Westminster rated?

Senior Care Path tracks 4 home care agencies in New Westminster, updated September 2026. They average 4.2/5 across 36 client reviews, and they are ranked by the SCP Confidence Score, our 100-point trust rating.

Source: Senior Care Path first-party listing data, updated September 2026. How we score and rank · When is it time to consider home care?.

Ranked by our SCP Confidence Score, our 100-point trust rating, the strongest agencies in New Westminster right now are Big Hearts Home Care, Nurse Next Door Senior Home Care Services and Grace Mobile Care.

If you're looking into home care in New Westminster, you'll find agencies serving the whole city, from the historic streets of Queen's Park and Sapperton to the condos along the Quay. Many families here appreciate being close to Royal Columbian Hospital, and home support can be partly subsidized through Fraser Health based on assessed need and income. We'll help you sort out what fits your parent's day. In New Westminster, home care are also called home health, in-home care, or home support.

Below you will find every agency ranked by Confidence Score, real reviews, what families pay and how to fund it, the services and specialties to expect, and local guidance, so you can compare with clarity and reach out when you are ready. Updated September 2026.

4

home care compared

4.2★

average Google rating

1

rated 4.5 stars or higher

36

verified client reviews

By Jonathan Kennedy · Last reviewed September 2026

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New Westminster Home Care Agencies | 36 Reviews

4 agencies

#1Big Hearts Home Care

New Westminster, BC

5.0(3)

In-home care services across BC, AB, ON and QC. They offer personal care, dementia support, overnight and 24-hour care,…

  • Home Care
  • Respite Care
  • Palliative Care

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#2Nurse Next Door Senior Home Care Services

New Westminster, BC

4.1(14)

24/7 in-home care services in Burnaby, New Westminster, and surrounding areas. Services include personal care, nursing…

  • Home Care

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#3Grace Mobile Care

New Westminster, BC

4.3(12)

Home health care services including daily and weekly assistance for individuals due to aging, illness, recovery, or…

  • Home Care

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#4Global Nannies & Caregivers Agency Ltd.

New Westminster, BC

3.3(7)

And Caregivers Agency Ltd. is an employment placement agency providing qualified caregivers, home support workers, and nurses for…

  • Home Care
  • Palliative Care

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More options near New Westminster

These aren't in New Westminster, but they're a short drive away and families here often consider them too.

Burnaby · 3 km from New Westminster

Just Like Family Home Care

Burnaby, BC

5.0(12)

In Burnaby offers warm, professional home care to seniors and their families. The company provides customized care plans…

  • Home Care
  • Respite Care

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How to choose home care in New Westminster

New Westminster is a compact, walkable city, and that density works in your favour when you're arranging home care. Many older adults here live within easy reach of Royal Columbian Hospital, and public transit connects most neighbourhoods to services without a car. That said, "close to everything" doesn't automatically mean easy to arrange. Home care availability in New Westminster, like elsewhere in the Lower Mainland, can be tight, so starting your search early, before a health crisis forces a rushed decision, is the single most useful thing you can do.

The first question to ask is whether publicly subsidized home support might apply. In British Columbia, Fraser Health is the regional health authority that assesses whether someone qualifies for subsidized home support in New Westminster. That process takes time, and the level of service offered may not match every family's needs. Many families end up layering in private home care to fill the gaps, especially for companionship, meal preparation, or overnight support that publicly funded hours don't cover. If your parent is already receiving care through Fraser Health, a private agency can work alongside that, not instead of it.

When comparing private agencies, focus on three things: the consistency of the care worker assigned to your parent, the agency's response time when a regular worker calls in sick, and whether they have experience with any specific health conditions your parent is managing. New Westminster's older neighbourhoods, like Queensborough and the Brow of the Hill area, can have homes with stairs and accessibility challenges, so it's worth asking whether workers are comfortable in those settings. Agencies operating locally tend to have a better sense of these practical realities than those dispatched from farther away.

Our honest recommendation: if your parent can still safely live at home with moderate support, private home care is worth trying before considering a move to assisted living or a retirement home. It preserves independence and familiar surroundings. The trade-off is that coordinating multiple caregivers takes real effort, and costs add up quickly at higher hours. If you're finding that care needs are outpacing what home care can reliably provide, exploring assisted living options in New Westminster is a natural next step, and our listings can help you compare both side by side.

Our methodology

How we rank the New Westminster home care above

We order every agency by our SCP Confidence Score, a 100-point rating built from the signals families tell us matter most:

  • A strong Google rating and a real volume of verified reviews
  • Transparent, published pricing
  • Documented care services and specialties
  • Confirmed contact details, licensing, and independent verification

Where our information comes from

36

Google reviews

Star ratings and written reviews come straight from Google, so the feedback is from real clients and families across these 4 agencies, never written by us.

100-point

SCP Confidence Score

Our own 11-signal trust rating, recomputed as listings are verified and updated, decides the order above. It answers one question: can you trust this agency?

How New Westminster agencies are rated

Google star ratings across 4 home care.

  • 4.5 and up1
  • 4.0 to 4.42
  • 3.5 to 3.90
  • Under 3.51

Confidence Score range

How the 4 New Westminster home care fall across our trust tiers.

  • High0 communities
  • Good0 communities
  • Developing1 community
  • Limited3 communities

How much does home care cost in New Westminster?

Most New Westminster home care share pricing on request, since the final number depends on the level of care and the number of hours needed. Call any agency below for a current quote.

Most home care in British Columbia are private-pay, funded from a blend of pensions, retirement savings, and home equity. Government pensions form the floor: the Canada Pension Plan, Old Age Security, and the income-tested Guaranteed Income Supplement for lower-income seniors. Provincial benefits and Veterans Affairs Canada may offset part of the cost. For a full breakdown, read our guide on when is it time to consider home care?.

In British Columbia, Fraser Health can arrange publicly subsidized home support for eligible seniors in New Westminster based on an assessment of need and income. Private-pay home care is also widely available and can be arranged directly with an agency, often more quickly, with rates varying by care type and hours needed.

What families are saying about home care in New Westminster

A 4.2 star average across 36 Google reviews of 4 home care. Here is a sample, straight from clients and families.

“Nurse Next Door Burnaby BC is an excellent home care organization that has consistently provided premium first class care to seniors putting smiles on there faces , am so glad to be part of this wonderful family because the have made me a...”
VALERIE NWOSU on Nurse Next Door Senior Home Care Services
“We hired Grace Mobile Care about a month ago to help with our 90 year old father. Every single person who has worked with him has been outstanding - kind, gentle and conscientious. Grace and Dave have been incredible with the...”
John Lussier on Grace Mobile Care
“So nice of you 👏 Helping people from different countries in getting a job.”
Lindyz Ville Realty on Global Nannies & Caregivers Agency Ltd.
“Amazing company. Helped greatly in providing care for a family member. Very professional and reliable”
S T on Big Hearts Home Care

Frequently asked questions

How much does home care cost in New Westminster?

Private home care is charged per hour, and rates vary by the type of care, the agency, and the time of day or week. The best approach is to compare the listings on this page and call agencies directly for a current quote tailored to your parent's schedule.

What's the difference between home care and retirement homes in New Westminster?

Home care brings support to your parent in their own home. A retirement home is a separate residence with on-site amenities and staff. Home care suits those who want to stay put; retirement homes suit those who'd benefit from a built-in community and daily structure. Both are listed on Senior Care Path.

Can my parent get subsidized home care in New Westminster?

Possibly. Fraser Health assesses eligibility for publicly subsidized home support in New Westminster based on care needs and income. If approved, the level of support provided may be partial, and many families add private hours to cover remaining needs.

How do I arrange a meeting or check availability with a home care agency?

Use the contact details on each agency's listing to call or email directly. Most will schedule a free in-home consultation to assess needs and confirm whether they have workers available in your parent's neighbourhood and on the days you need.

Is home care in New Westminster hard to arrange on short notice?

It can be, especially for consistent, recurring shifts. Private agencies generally move faster than publicly funded pathways. If a hospital discharge is prompting the search, tell agencies that upfront since many keep capacity specifically for time-sensitive situations like post-acute care.

Sources & further reading

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