Pardon Me Hearing

Photos via Google Maps

Hearing Aids · Hearing & Vision

Pardon Me Hearing

66Good

1551 Sutherland Ave #3, Kelowna, BC V1Y 5Y7

5.0(33 Google reviews)
Seniors-first serviceHighly rated (4.5+ on Google)

Last updated October 2026

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About

A family-operated hearing clinic in Kelowna offering hearing tests, hearing aid fittings, repairs and follow-up care.

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Senior Care Path Summary

Pardon Me Hearing offers in-depth hearing evaluations, hearing aids, repairs and adjustments, tinnitus support and hearing protection. They are Canadian owned and family operated.

A first visit covers your hearing history, listening needs, testing and next steps. They offer risk-free take-home trials, free aid checks and cleanings, and transparent pricing.

Editorial summary by Senior Care Path based on verified listing data, last reviewed October 2026.

Services offered

What hearing aids typically cost

Pardon Me Hearing sets its own prices. These are typical ranges across Canada, so you know what to expect before you ask.

Essential, per pairCore everyday hearing
$1,800 to $3,000
Mid-range, per pairRechargeable, Bluetooth, better in noise
$3,000 to $5,000
Premium, per pairTop processing and features
$5,000 to $8,000+

Prices in CAD per pair, illustrative as of 2026, and they usually include fitting and follow-up care. What you pay depends on the technology level, your hearing needs, and the clinic. Many provincial assistive-device programs (like Ontario's ADP and Alberta's AADL) and private insurance plans cover part of the cost.

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Who This Provider Is Best For

  • Seniors with hearing loss
  • Families helping a parent try hearing aids

Languages Supported

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5.0

33 Google reviews

Summary of Google Reviews

Summarized by Senior Care Path from Pardon Me Hearing's Google rating and recent reviews. Confirm specifics with the business.

Pardon Me Hearing holds an excellent 5.0-star rating across 33 Google reviews. Recent reviewers most often highlight caring, attentive staff.

Most common praise

  • Caring, attentive staff
ThemesStaff & care

Most recent reviews

  • Heinz Wango

    Heinz Wango

    5 months ago · via Google

    Great Experience stepping into Pardon Me, Marianne and Dr. Markus Hilbert Au. D. of Audiology very friendly and accommodating, Markus knew right away what was wrong with my Hearing Aids that was a real relief so relaxing being treated so well, I highly recommend “Pardon Me” hearing aid clinic in Kelowna Heinz Wango

  • robert bishop

    robert bishop

    5 months ago · via Google

    I took our 95 yr old Mother in for an apptmt. as one of her aids was falling out of her eardue to the little rubber attachment fit. Dr. Marcus decided to do a complete assessment of her hearing aids & found some problems that we were not aware of. He took the time during a busy day to examine & test them. He found there was repair needed for best performance. Told us they were still under warantee & there would be no charge & offered loaners for our mohter for the 1/2 week repair period. Excellent service during a busy time. I highly recommend Dr Marcus & his team.

  • Amy Cooke

    Amy Cooke

    6 months ago · via Google

    I had an outstanding experience at Pardon Me Hearing in Kelowna, and it truly exceeded my expectations. Dr. Markus Hilbert is incredibly knowledgeable and brings a level of professionalism and expertise that is hard to find. His office assistant Marianne is also so lovely! What stood out most to me was the time he took to educate me and ensure I fully understood my hearing health and options—there was never any pressure, just genuine care and attention. He is also extremely well-versed in Veterans Affairs Canada and RCMP paperwork and policies, which made a significant difference for me. Navigating those systems can be overwhelming, but he handled everything with confidence and ease, which took a lot of stress off my shoulders. The entire process was efficient and seamless, from booking to follow-up, and the clinic runs with a level of organization that really reflects their commitment to patient care. It’s clear this is a practice built on experience, integrity, and putting patients first—not just making a sale. I truly appreciated the personalized approach and the quality of care I received. If you’re looking for a hearing clinic that combines expertise, professionalism, and a genuinely patient-focused experience, I highly recommend Dr. Hilbert , Marianne and his team. My hearing aids are life changing. Thank you!

Licenses & Registrations

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Associations & Accreditations

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Location

1551 Sutherland Ave #3, Kelowna, BC V1Y 5Y7

Also serves

  • Kelowna
  • West Kelowna
  • Lake Country

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