Amica Swan Lake
53Developing6360 16th Ave, Markham, ON L3P 7Y6, Canada, Markham, Ontario
About This Community
Amica Swan Lake is a memory care option in Markham, Ontario.
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Senior Care Path Summary
Staff-to-resident ratio: awaiting confirmation
Our team has visited this community
Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-07-06.
Who This Community Is Best For
Ideal For
- Seniors living with Alzheimer's or another form of dementia
Consider Alternatives For
- Independent seniors who don't require memory support
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
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Google Reviews
View all on Google4.4
66 Google reviews
Most recent reviews
Kyra Xu
a month ago · via Google
I only do volunteered here for my massage program.
David Cameron
8 months ago · via Google
Can I live here too? We came as a group to meet some of the residents. The building is kept incredibly clean with a very considerate staff. Absolutely incredible.
Lawrence
2 years ago · via Google
An immediate family member was a resident in assisted living of Amica Swan Lake last fall, for palliative and end-of-life care. During her time there were several serious incidents which ultimately we feel lead to decreased quality of life in her final days. Despite the high cost of this facility in our experience it was entirely our responsibility to ensure that the care plan was updated regularly and followed. Amenities like the pool were regularly not available due to short-staffing. Staffing was a constant concern and unfamiliar agency staff were often the only staff available on weekends. Was told by management that regular (even daily) complaints were recommended to ensure appropriate level of care. Food on the assisted living floor was not the same quality as in the dining room and was often served cold. Overall we did not feel it was a well run facility or worth the high fees. It has been three months and we are still waiting for the balance owed to be refunded with no acknowledgement of the last two follow ups. If we had another family in the same situation we would definitely think twice before choosing this Amica location. ***UPDATE - After this review, we were finally provided with our refund***
Summary of Google Reviews
Summarized by Senior Care Path from Amica Swan Lake's Google rating and recent reviews. Confirm specifics with the community.
Amica Swan Lake holds a strong 4.4-star rating across 66 Google reviews. Recent reviewers most often highlight caring, attentive staff and quality dining and meals.
Most common praise
- Caring, attentive staff
- Quality dining and meals
- Clean, well-kept spaces
- Engaging activities and social life
Most common concerns
- Some reviewers mention cost or added fees
- Occasional notes on staffing or response times
Licenses & Registration
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Provincial licensing information
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Associations & Accreditations
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Location
6360 16th Ave, Markham, ON L3P 7Y6, Canada, Markham, Ontario L3P 7Y6