Nearest emergency department
About 2.4 km away
24-hour ERFirst seen in 2.4 hours on average (July 2026)
- Palliative Care
Retirement Home
Caressant Care - Fergus
450 Queen Street E., Fergus, ON N1M 2Y7
3.2(26 reviews)Retirement Home
- Dining
Last updated October 2026 · Is this your listing?
Pricing
Pricing
Contact for pricing
Typical in Ontario: $3,050–$7,195/moFrom Ontario listings of this type that publish a rate. It isn't Caressant Care - Fergus's own price, so ask them for theirs.
A starting price usually covers the suite, meals, housekeeping and activities. Care is added on top as needs grow, so ask for an all-in quote in writing.
Accommodation options
- SuitesAsk for price
Google Reviews
See all reviews on Google3.226 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from Google reviews.
Caressant Care - Fergus holds a 3.2-star rating across 26 Google reviews. Recent reviewers most often highlight caring, attentive staff and quality dining and meals.
Most common praise
- Caring, attentive staff
- Quality dining and meals
- Warm, welcoming community
- Responsive, helpful communication
Most recent reviews
Cindy Tiglao
5 months ago · via Google
I have been meaning to write this review for quite some time, but life became busy. My husband was a resident here for nearly three years, until he sadly passed away due to his illness. While no facility is perfect, I would describe this residence as a decent and caring place. I feel it is important to offer a perspective that reflects not only expectations, but also the realities of long-term care. To those who leave negative reviews, I gently suggest reflecting on the level of care required in these settings. If you are able to care for your loved one 24 hours a day, then that may be the best option for your family. However, if you entrust that responsibility to others, it is important to recognize the dedication and effort of those providing that care. During my time visiting my husband, I witnessed firsthand how demanding this work is. The staff often face very difficult situations—being yelled at, physically struck, or having food and drinks thrown at them—yet they continue to respond with patience, professionalism, and compassion. Not every staff member is the same, as is true in any workplace, but many truly strive to provide the best care possible under challenging circumstances. The building itself is older and the rooms are modest in size, but what stands out most is the kindness and commitment of the staff. They are not simply there to perform a job; they are there to care for people who are vulnerable and in need. That kind of work requires not only skill, but also genuine compassion and heart. I am grateful for the care my husband received during his time here, and I hope others can approach this place with understanding, realistic expectations, and appreciation for those who dedicate themselves to this difficult but meaningful work
CR TI
a year ago · via Google
Even though the facility is old the staff is wonderful. I dont know how they do what they do but bless their hearts. This is a tough job to do. Caring for people who can not care for themselves. This place may not be perfect but they are trying and willing to make improvements to provide quality care for their residents. I really appreciate the care they provided for my step-dad. Thank you for everything you have done for him. We will always be grateful.
Lisa marie Bryenton
2 years ago · via Google
This is what this facility did to my Mama.... !!!!!!...There's no compassion, no love, respect, very heartless. I've witnessed so much daily, the lack of attention, knowing that these precious residents have dementia, or other mental illnesses???. They just leave them there to rot away. It makes me sick to my stomach knowing that this place is still running. They literally caused my Mama's death. Seeing is believing and there was nothing I could do. They never gave her the medications she was supposed to take that were mandatory. The management and staff laughed at me to which made me more livid than I was. They called the police on me. Heron the male nurse said he was going to have me banned from there to which the first day of my Mama's admittance????. He promised me she was in good hands..... I should have known from that day. 2400.00 a month to get a stale peanut butter and jam sandwich???. Seriously people..... I feel so sad for the residents there. All they want is to be loved, have someone to communicate with . But as God as my witness !!!!!. KARMA!!! KARMA!!!. WILL BE THERE. People who are reading this???. Please take this seriously. My Mama was all I had..... now she's gone. Because of Carresant Care in Fergus. Most of you all have family members who can take turns watching and taking care of your loved ones. Please do this. Get VONS, PSWS, I looked after my Mama all by myself. I'm ok with that. She's my Mama. 732 days... 24 hrs a day that I took care of her. I did a 3 shift PSW job. I'll never regret anything about this. But I do regret having her reside at Carresant Care in Fergus. Please be vigilant people. Thank you.
Google reviews and rating refreshed October 2026.
About this community
A small-town retirement home in Fergus, Ontario, run by Caressant Care. It offers a cozy, close-knit home for seniors in an intimate setting.
Caressant Care - Fergus is a retirement home for seniors in Fergus, Ontario. It is part of a family of homes across small Ontario towns. Families looking for a retirement home in Fergus will find a place focused on residents and their comfort.
The company says its average home has fewer than 100 residents, so everyone tends to know one another. The team aims for a home-like space where residents can personalize their area. They suggest taking a tour to see if it feels right for you or your loved one.
Editorial summary by Senior Care Path based on verified listing data, last reviewed October 2026.
Managed by
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Claim this listing →Who this community is best for
Ideal For
- Seniors who prefer a small, intimate home
- Families looking for a retirement home close to a small town community
Consider Alternatives For
- Seniors who need 24-hour nursing or complex medical care
- Those who need secure dementia care
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
What's included
Amenities
- Activities and entertainment program
- Dining and menus
Also good to know
- Small-town, tight-knit community
- Fewer than 100 residents in an average home
- Home-like environment with personalized resident areas
- Part of a company with 10 retirement homes in Ontario
61/ 100
Confidence Score
Developing
Our 100-point confidence rating
Trust 48/60Verified 13/40
Senior Care Path gives Caressant Care - Fergus an SCP Confidence Score of 61/100 (Developing), our 100-point trust rating. How we calculate it.
Licenses & Registration
Retirement home licence
LicensedRetirement Homes Regulatory Authority (RHRA)
Licence #T0031 · checked October 2026
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Associations & Accreditations
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Location
450 Queen Street E., Fergus, ON N1M 2Y7
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If Caressant Care - Fergus is not quite the right fit, here are other well-rated retirement homes in Fergus and nearby, each with its own Confidence Score and real reviews.
Hospitals & healthcare nearby
Public hospitals and clinics near Caressant Care - Fergus, by straight-line distance. Not affiliated with it.
- St. Joseph's Health Centre GuelphSenior-focused healthcare · Rehabilitation and continuing care hospital19.3 km
- Homewood Health CentreMemory & cognitive care · Mental health hospital19.1 km
Source: Ontario Health atHome and the Ministry of Health. Call 911 in an emergency.
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