CBI Home Health
Part of CBI Home Health.
267 O'Connor St, Ottawa, ON K2P 1V3, Canada
1.3(7 reviews)Last updated September 2026
Pricing at CBI Home Health
Pricing
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Typical in Ontario: $24–$216/hrFrom Ontario listings of this type that publish a rate. It isn't CBI Home Health's own price, so ask them for theirs.
Hourly rates depend on the care needed, the hours and the time of day. Ask for a written quote for your parent's schedule.
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Google Reviews
See all reviews on Google1.3
7 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from CBI Home Health's Google rating and recent reviews. Confirm specifics with the agency.
CBI Home Health holds a 1.3-star rating across 7 Google reviews. Recent reviewers most often highlight caring, attentive staff and responsive, helpful communication.
Most common praise
- Caring, attentive staff
- Responsive, helpful communication
Most recent reviews
Roy Wallace
4 years ago · via Google
Unfortunately, I can only echo the comments of others here. Communication is non-existent. If you are lucky enough to get and keep one of the better PSWs, things are tolerable. Otherwise, people show up, without notice, at wildly divergent times and have no clue what they are supposed to do!
Donna Matteau
7 years ago · via Google
Visited my uncle while his CBI nurse was visiting. His wife had to request that the nurse wash her hands which she did but did not when she returned 40 minutes later to finish the treatment. Also she did not give her name or wear a name badge. Care was good but washing hands is very basic!
Son Amos
7 years ago · via Google
A model of inefficiency and irresponsibility. The government has to intervene and control health companies.
Google reviews and rating refreshed September 2026.
About this agency
CBI Home Health provides home and community-based care services in Downtown Ottawa, Ontario.
This downtown Ottawa branch of CBI Home Health, now part of the ParaMed family, provides home and community care across the city. Its listed service area reaches places such as Kanata, Manotick, Greely, Navan, Cumberland and Constance Bay.
The organization works in private homes and also in assisted living settings, long-term care homes and hospitals.
Listed services cover personal care, nursing, homemaking and home support, dementia care, foot care, in-home therapy, caregiver respite and remote health monitoring. CBI has also partnered with The Ottawa Hospital to deliver hospital-level treatment at home.
Reviewers frequently raise concerns about communication and the consistency of visits, which is worth discussing before care begins.
Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.
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Claim this listing →Who this agency is best for
Ideal For
- Seniors who want to remain in their own home with extra support
- Seniors living with dementia who need specialized, secure support
Consider Alternatives For
- Those who need 24-hour, facility-based supervision
Guidance generated by Senior Care Path from this agency's care types, services, and amenities. Operators can refine it by claiming their listing.
Care Services
- Personal Care
- Nurse Care
- Nursing Services
- Home Support
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Confidence Score
Limited
Our 100-point confidence rating
Senior Care Path gives CBI Home Health an SCP Confidence Score of 42/100 (Limited), our 100-point trust rating. How we calculate it.
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Location
267 O'Connor St, Ottawa, ON K2P 1V3, Canada, Ottawa, Ontario K2P 1V3
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