CBI Home Health
54DevelopingPart of CBI Home Health.
Capilano Business Park, 9945 50 St NW Suite 500, Edmonton, AB T6A 0L4, Canada
2.0(40 reviews)Last updated September 2026
About This Community
CBI Home Health provides home and community-based care services in the Edmonton area.
Managed by
This listing hasn't been claimed yet.
Claim this listing →Senior Care Path Summary
This is the Edmonton area office of CBI Home Health, a Canada-wide provider of home and community-based care for people who want to stay at home.
Its teams offer personal care, nursing, homemaking and home support, dementia care, foot care and in-home physiotherapy and occupational therapy.
In Alberta, CBI is an approved private provider under the Client Directed Home Care program, which lets eligible clients pick their own home care agency.
The office holds a low Google rating across several dozen reviews, and reviewers often mention missed visits and communication gaps, so families may want to confirm scheduling details up front.
Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.
Pricing at CBI Home Health
Pricing
Contact for pricing
Hourly rates depend on the care needed, the hours and the time of day. Ask for a written quote for your parent's schedule.
Get pricing & check availability
Who This Community Is Best For
Ideal For
- Seniors who want to remain in their own home with extra support
- Seniors living with dementia who need specialized, secure support
Consider Alternatives For
- Those who need 24-hour, facility-based supervision
Guidance generated by Senior Care Path from this agency's care types, services, and amenities. Operators can refine it by claiming their listing.
Care Services
- Personal care
- Nursing
Photo Gallery
Google Reviews
See all reviews on Google2.0
40 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from CBI Home Health's Google rating and recent reviews. Confirm specifics with the community.
CBI Home Health holds a 2.0-star rating across 40 Google reviews. Recent reviewers most often highlight caring, attentive staff and warm, welcoming community.
Most common praise
- Caring, attentive staff
- Warm, welcoming community
Most recent reviews
Andy Moroz
5 months ago · via Google
I had 3 different guys putting my compression socks on for me and today no one showed up.I called the office and found out that my visits have to be renewed. Why wouldn't they tell me before it happens and just leave me waiting? The guys they sent were good,one even called to tell me what was going on after I talked to the office. The one start is for the office not
colleen dobo
10 months ago · via Google
My mom receives services through CBI first at my home which was at best subpar. I was told it was difficult to get people to come out to the county, I live by the airport. Constantly not showing up, sending people that could not preform tasks etc. My mom moved into a lodge in Edmonton which CBI staffs home care aides there as well. A person would figure care would improve. Absolutely not, I am now further from my mom, unable to assist her. I spend 30+ minutes on hold trying to find out why no one had come to help my mom at least once a week. None of these people want to help any of these seniors, why are they working there? Terrible!
Cheryl Radke
11 months ago · via Google
We are only week three of setting up homecare again for my mother and we have issues. Today Friday October 10 they don’t show for evening shift. Contact office they call caregiver they say they were there and got her ready for bed WELL that is a lie as I can assure you nobody was there my mother doesn’t have dementia or any cognitive issues and they didn’t show. My sister went and got her ready for bed and gave her medicine.We have had issues like this before especially on Fridays. So to verify someone is coming they will have to sign in and out when they come so it will be tracked for the number of visits you are paid for when you don’t show. Not impressed.
Google reviews and rating refreshed September 2026.
Confidence Score
Developing
Our 100-point confidence rating
Senior Care Path gives CBI Home Health an SCP Confidence Score of 54/100 (Developing), our 100-point trust rating. How we calculate it.
Licenses & Registration
Licenses, registration numbers, and regulatory status are added by verified operators. Claim this listing to display them.
Claim this listing to add detailsProvincial licensing information
To review accommodation standards and licensing for supportive and continuing care in Alberta, see the provincial resources.
New to these badges? What senior care association membership means, and how it differs from a licence.
Associations & Accreditations
Licenses, registration numbers, and regulatory status are added by verified operators. Claim this listing to display them.
Claim this listing to add detailsVerifying accreditation
Beyond licensing, some senior living communities hold voluntary, independent accreditation. You can learn about the main accrediting bodies in Canada.
Location
Capilano Business Park, 9945 50 St NW Suite 500, Edmonton, AB T6A 0L4, Canada, Edmonton, Alberta T6A 0L4
Get directionsNot sure this is the right fit?
Take our free assessment and see the care options that match your situation. No cost, and no pressure.
More home care in Edmonton
If CBI Home Health is not quite the right fit, here are other well-rated home care in Edmonton and nearby, each with its own Confidence Score and real reviews.
Guides to help you choose
Straightforward, Canada-specific reading on cost, comparisons, and what to look for as you weigh home care.