CBI Home Health
Part of CBI Home Health.
683A Great Northern Rd Ste 1A, Sault Ste. Marie, ON P6B 5A1
3.1(9 reviews)- Personal care
CBI Home Health is a home care agency in Sault Ste. Marie, Ontario, rated 3.1 out of 5 from 9 Google reviews and with an SCP Confidence Score of 48 out of 100. Last updated September 2026.
Pricing
Pricing
Typical in Ontario: $24–$150/hrFrom Ontario listings of this type that publish a rate. It isn't CBI Home Health's own price, so ask them for theirs.
Hourly rates depend on the care needed, the hours and the time of day. Ask for a written quote for your parent's schedule.
Google Reviews
See all reviews on Google3.19 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from Google reviews.
Two of three reviewers describe caregivers who never arrived, visits cancelled or changed without notice, and an hour on hold with no call back. One reviewer praised the staff for pre-employment testing, which is separate from home care visits.
Most common praise
- Friendly staff for pre-employment testing
Most common concerns
- No-show and cancelled caregiver visits
- Long hold times, no notice of changes
Most recent reviews
JOANNE GALLANT
a year ago · via Google
No one showed up for my daughters visit tonight. No call Been on hold for an hour. Sept 8. Joanne Gallant for Tina.
J bezzy (Milfncookies)
4 years ago · via Google
Amazing place for your pre employment testing. The ladies here are amazing a1!
Dennis Darlene Wilson
4 years ago · via Google
Why this service is still up and running is beyond me. If you don’t have the staff to run this properly, shut it down. False promises, no shows, cancellations, and changes without notice. Just not worth dealing with.
Google reviews and rating refreshed September 2026.
About this agency
CBI Home Health provides home and community-based care services in the Sault Ste. Marie area of Ontario.
The agency supports seniors and adults in Sault Ste. Marie who need help at home after an illness, a hospital stay or as needs change with age. The national provider recently became part of ParaMed Home Health Care.
Visits are delivered by personal support workers and regulated nurses.
Its teams offer personal care, homemaking, meal preparation and caregiver respite, along with nursing for wounds, medications, diabetes and palliative needs. Reviews are mixed, with some families describing missed visits and others praising individual staff.
In-home physiotherapy and occupational therapy are also part of the service list.
Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.
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Claim this listing →Who this agency is best for
Ideal For
- Seniors who want to remain in their own home with extra support
Consider Alternatives For
- Families who need someone there around the clock
Guidance generated by Senior Care Path from this agency's care types, services, and amenities. Operators can refine it by claiming their listing.
What's included
Care services
- Personal Care
- Home Health Services
- Home Support
Confidence Score
Developing
Our 100-point confidence rating
Senior Care Path gives CBI Home Health an SCP Confidence Score of 48/100 (Developing), our 100-point trust rating. How we calculate it.
Licenses & Registration
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Location
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