Centre d'hébergement Notre-Dame-de-la-Merci
54Developing555 Boul Gouin O, Montréal, QC H3L 1K5, Canada
3.0(66 reviews)Last updated September 2026
About This Community
Centre d'hébergement Notre-Dame-de-la-Merci is a long-term care facility (CHSLD) located in Montréal serving people with significant loss of autonomy, including those with wandering behaviours and flight risks.
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Claim this listing →Senior Care Path Summary
Centre d'hébergement Notre-Dame-de-la-Merci is a publicly-funded CHSLD (Centre d'hébergement et de soins de longue durée) operated by the CIUSSS du Nord-de-l'Île-de-Montréal.
The facility is situated at 555 boulevard Gouin Ouest in Montréal and provides long-term care services to elderly residents and those with significant functional limitations.
The facility comprises 4 floors with 94 individual rooms and 52 double rooms, accommodating residents near the waterfront with accessible cycling paths nearby.
The centre specializes in serving individuals with erratic behaviours and flight risk concerns through specialized units.
Services include 24-hour medical care with physicians, nursing and auxiliary nursing staff, pharmacy services, rehabilitation therapy, palliative care, psychosocial services, and recreational activities.
Additional amenities include a hairdressing salon, cafeteria, laundry facilities for family use, and spiritual services. Visits are permitted freely based on resident condition, and limited parking is available with hourly rates.
Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.
Pricing at Centre d'hébergement Notre-Dame-de-la-Merci
Pricing
Contact for pricing
A starting price usually covers the suite, meals, housekeeping and activities. Care is added on top as needs grow, so ask for an all-in quote in writing.
Accommodation options
How placement works
Applying for long-term care
This is a long-term care home, so you can't book a room directly. Placement is arranged through your local CLSC (through the CISSS or CIUSSS), which confirms eligibility and manages the waiting list for the homes you choose.
- 1A care coordinator confirms that long-term care is the right level of care and that you're eligible.
- 2You pick the homes you'd like, and your name is added to each home's waiting list.
- 3When a bed opens and you're next in line, the home offers it to you.
Not sure long-term care is the right fit? Our free assessment can help you compare retirement homes, assisted living, and care at home too.
Who This Community Is Best For
Ideal For
- Elderly persons with significant loss of autonomy
- Individuals with erratic behaviours and wandering risk
- Those requiring 24-hour medical supervision
Consider Alternatives For
- Active or largely independent seniors
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
Care Services
- 24-hour medical care
- Nursing and auxiliary nursing staff
- Physician visits and 24-hour on-call coverage
- Pharmacy services
- Dental care (hygienist and denturologist)
- Physiotherapy and occupational therapy
- Psychosocial services
- Palliative care
- Recreation and activities
- Volunteer services
- Spiritual services
- Laundry and housekeeping
Languages Supported
- French
Amenities
- Hairdressing salon
- Cafeteria
- Snack bar
- Laundry facilities for family use
- Spaces reserved for families
- Parking
- Smoking room (residents only)
- Vending machines
Key Features
- 4-storey building
- 94 individual rooms and 52 double rooms
- Located near waterfront and cycling paths
- Specialized unit for wandering and flight risk behaviours
- 24-hour medical supervision
- Pets allowed (birds, rabbits)
Photo Gallery
Google Reviews
See all reviews on Google3.0
66 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from Centre d'hébergement Notre-Dame-de-la-Merci's Google rating and recent reviews. Confirm specifics with the community.
Centre d'hébergement Notre-Dame-de-la-Merci holds a 3.0-star rating across 66 Google reviews. Recent reviewers most often highlight caring, attentive staff and quality dining and meals.
Most common praise
- Caring, attentive staff
- Quality dining and meals
- Warm, welcoming community
- Responsive, helpful communication
Most common concerns
- Occasional notes on staffing or response times
Most recent reviews
Seema Anandilal
2 months ago · via Google
When it came time to move my mom into a public nursing home, I was filled with worry and hesitation. It wasn’t an easy decision. While I still have caregivers with her each day for extra companionship, I have been genuinely touched by the kindness and compassion of the staff here. They treat the residents with patience, dignity, and genuine care, and it has given me great peace of mind. Thank you to everyone who works so hard to make this a caring and supportive home for our loved ones.
M. D.
a year ago · via Google
Understaffed CHSLD. Many patients , huge, and not enough attention paid to the elderly patients. The nurses are stressed but mostly nice. So you can ring the bell and nobody will show up for hours and when they do they see all the rooms ringing together.. Ive seen other CHSLD and unfortunately this is the only one like that.
jf Dh
a year ago · via Google
People are nice as long as you are nice to them. Main complaint is the food. I’m put on a diet that is soft food at best and they run through their menus really quick (boring) and are , quite frankly, unpalatable. Phones are missing and the whole building is in the deep freeze . The gruesomeness of the place reminded me of the barracks . My rudimentary french was put to the test. Even though I had the right to be spoken to in English, as soon as I spoke one word almost every one screamed the one English word they know, “FRENCH!” and walk away as if it were the most shameful thing . They pretty much do their thing and then leave. What more do you want?
Google reviews and rating refreshed September 2026.
Confidence Score
Developing
Our 100-point confidence rating
Senior Care Path gives Centre d'hébergement Notre-Dame-de-la-Merci an SCP Confidence Score of 54/100 (Developing), our 100-point trust rating. How we calculate it.
The essentials
- Languages spoken
- French
Details provided by the operator. Confirm anything time-sensitive, such as pricing and notice periods, directly with the community.
Licenses & Registration
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Associations & Accreditations
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Location
555 Boul Gouin O, Montréal, QC H3L 1K5, Canada, Montréal, Quebec H3L 1K5
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