Centre d'hébergement St-Margaret

Most recent reviews

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  Valerie Brayton

  5 months ago · via Google

  When my Mom arrived at St. Margaret's Residence under Urgent placement, she was in pretty bad shape. From the time I entered the ground floor reception I felt a warm greeting from the staff and that continued with the Nursing staff , all the Caregivers, the Occupational Therapist and the Nutritional Therapist on the 3rd floor where she was given a single room. This loving caring staff brought my dear Mother back to life over the 2 1/2 months she was under their care . She has been transferred to St. Andrew's Residence, the sister hospital to St. Marguerite's as it is only a block from my house and a bed became available. The staff at St. Margaret's gave my Mom so much tender loving care and assured me that St. Andrew's staff would be the same and so it is. I am eternally grateful for all the amazing staff at St. Margaret's and now St. Andrew's. Thank you so very much. I love them all.

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  Clegane Dondarrion

  2 years ago · via Google

  My experience with their day centre was extremely disappointing and concerning. While the staff initially appeared friendly, I encountered significant issues when seeking information about my father's treatment. Despite clearly stating that I did not consent to them discussing our case with external parties such as CLSC and Cummings social workers, they disregarded my wishes. I discovered they had been badmouthing me behind my back and making false statements about our interactions, which they denied until I inadvertently received an email intended only for social workers, containing disparaging remarks about me. Upon reviewing the CLSC files, I was appalled by the unprofessionalism and malicious gossip it contained. This behavior is completely unacceptable and not conducive to providing quality care. As a result of these unethical practices, I immediately withdrew my father from their facility and ceased all communication with them. I caution anyone considering their services to be aware of their disregard for confidentiality and their apparent willingness to misrepresent interactions with family members.

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  Liliana Deisel

  2 years ago · via Google

  I cannot express enough gratitude for the exceptional care provided by the staff at St-Margaret. The facility is impeccably maintained, providing a comfortable and homely atmosphere for residents. The dedication and professionalism of the staff are truly commendable. They go above and beyond to ensure the well-being and comfort of every resident, treating them with the utmost dignity and respect. I have peace of mind knowing that my loved one is in such capable and caring hands. Thank you to everyone at St-Margaret for their exceptional service and dedication to providing quality care.