Chartwell Edgewater Care Residence
Part of Chartwell Retirement Residences.
4989 Wills Rd, Nanaimo, BC V9T 6M3, Canada
4.2(11 reviews)- Dining
- Salon
- Gardens
- Pool or spa
Last updated October 2026
Pricing at Chartwell Edgewater Care Residence
Starting price
From $10,296/mo
A starting price usually covers the suite, meals, housekeeping and activities. Care is added on top as needs grow, so ask for an all-in quote in writing.
Accommodation options
Get pricing, check availability or book a tour
Google Reviews
See all reviews on Google4.2
11 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from Chartwell Edgewater Care Residence's Google rating and recent reviews. Confirm specifics with the community.
Chartwell Edgewater Care Residence holds a strong 4.2-star rating across 11 Google reviews. Recent reviewers most often highlight caring, attentive staff and quality dining and meals.
Most common praise
- Caring, attentive staff
- Quality dining and meals
- Clean, well-kept spaces
- Warm, welcoming community
Most common concerns
- Some reviewers mention cost or added fees
Most recent reviews
Jodi Mahoney
4 months ago · via Google
I recently toured Chartwell Edgewater while looking for a place for my parents, and I was really impressed. The space is beautiful, the atmosphere feels welcoming, and everything seems thoughtfully set up for comfort and ease of living. It truly looks like a wonderful place to call home. Highly recommend booking a tour if you’re considering it—you’ll be glad you did.
ana carolina pvillalta
5 months ago · via Google
I absolutely love Chartwell!! My friend moved there this year, and has only received so much love from everyone that works there. Everyone that I’ve met is so kind, compassionate, friendly, and overall happy to be there. The place is very beautiful, very clean, everything is new and, well maintained. Its centrally located, in a beautiful part of town, with other things to do close by, so it’s very convenient. My friend always tells me how well he’s taken care of, and how nice everyone is with him, he enjoys the food, and loves the place. I highly recommend this place!
Kate Greenaway
a year ago · via Google
My gratitude and peace of mind comes not just from Chartwell's excellent care for Mum over 6+ years, but from their handling of her recent death. With their early warning about her decline, I travelled to be with her while she was still alert. Staff welcomed me warmly, set up a cot in her room, and lovingly guided me through her final days. Mum and I experienced the perfect balance of facility resources with home-like comfort—exactly as we'd hoped. We spent precious time together as I talked, sang, and shared simple moments. When challenges arose, staff consulted thoughtfully to ensure her comfort. When she was ready, she peacefully slipped away. One of her favorite staff even helped me dress her for her final farewell. Having "a good death" without regrets is truly a blessing. Though still navigating my sadness, I'm incredibly grateful for Team Chartwell.
Arlene K
a year ago · via Google
They are very friendly staff every time i call my aunt.
Shelley Bayne
2 years ago · via Google
My mother lived at Avenir for a year a half. It was expensive, but with dementia there aren't a lot of options. It has been a year this month since her death and their manager just sent me a bill for $50. (All financial matters were completed after her death.) The lack of empathy and uncaring attitude leaves me with a very bad taste.
Shannon Klassen
4 years ago · via Google
Very attentive healthcare and professionally run care home. Happy that my parents got to spend time in this home away from home. My mom thought she was on a holiday.
Google reviews and rating refreshed October 2026.
About this community
Chartwell Edgewater Care Residence is a secure memory care residence in Nanaimo offering specialized dementia care. Established in 2018, it features scenic walking paths and garden spaces designed for safe time with family and loved ones.
Chartwell Edgewater Care Residence offers specialized memory care for seniors living with dementia in a secure, welcoming environment. Established in 2018, the residence features scenic walking paths and peaceful garden spaces for safe, meaningful time with family.
The facility provides a close-knit community where staff, residents, and families work together with a person-centred approach to care.
The residence offers 24-hour supervision, high resident-to-staff ratios, specialized life-enrichment programming, and person-centred care plans.
Services include three chef-prepared meals daily, housekeeping and laundry, medication management, and flexible routines that balance structure with spontaneity. Family support and counselling services are also available.
Editorial summary by Senior Care Path based on verified listing data, last reviewed October 2026.
Managed by
This listing hasn't been claimed yet.
Claim this listing →Who this community is best for
Ideal For
- Seniors living with dementia
- Individuals with cognitive impairment
Consider Alternatives For
- Independent seniors who don't require memory support
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
Care Services
- 24-hour supervision
- Medication management
- Meal assistance
- In-suite meal delivery
- Morning and evening assistance
- Showering and bathing assistance
- Escort assistance
- Compression stocking assistance
- Visual checks
- Daily reminders
- Redirection and reassurance
- Emergency Response System
Amenities
- Walking paths
- Garden spaces
- Activity lounges
- Rooftop patio
- Hair salon
- Foot care services
- Dining room
Key Features
- Secure unit
- 24-hour nursing support
- High resident-to-staff ratios
- Specialized life-enrichment programming
- Person-centred care
- Family involvement encouraged
- Rooftop patio with planters and umbrellas
Languages Supported
- English
Photo Gallery
Confidence Score
Developing
Our 100-point confidence rating
Senior Care Path gives Chartwell Edgewater Care Residence an SCP Confidence Score of 61/100 (Developing), our 100-point trust rating. How we calculate it.
The essentials
- Established
- 2018
Details provided by the operator. Confirm anything time-sensitive, such as pricing and notice periods, directly with the community.
Licenses & Registration
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Associations & Accreditations
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Location
4989 Wills Rd, Nanaimo, BC V9T 6M3, Canada, Nanaimo, British Columbia V9T 6M3
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