Home Care by Design, home care agency in Rothesay, photo 1 of 2
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Home Care

Home Care by Design

147 Hampton Rd, Rothesay, NB E2E 2R3

3.6(5 reviews)
  • Nursing care
  • Dementia care
  • Personal care
  • Companionship
  • Meal preparation

Home Care by Design is a home care agency in Rothesay, New Brunswick, rated 3.6 out of 5 from 5 Google reviews and with an SCP Confidence Score of 48 out of 100. Last updated September 2026.

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3.65 Google reviews

Summary of Google Reviews

Summarized by Senior Care Path from Google reviews.

Reviewers say the in-home caregivers themselves are good, but they describe problems with management, including training on privacy laws and how the Quality Coordinator, Huguette, treats caregivers and families. One family says complaints about a caregiver were met by reassigning her to another client rather than addressing the issue.

Most common praise

  • Great care workers in the home
  • Caregivers themselves are good

Most common concerns

  • Management training and treatment of caregivers
  • Quality Coordinator Huguette's conduct

Most recent reviews

Mia Cleghorn

a year ago · via Google

We have a great experience with the care workers in home, though we do not agree with how they are treated or trained by management. As someone who previously worked in healthcare I am thoroughly disappointed in their training regarding privacy laws. We are also disappointed in how Quality Coordinator Huguette treats the care workers in our home. She has made racist remarks towards them, and has also made offensive comments towards us when she felt she could not be heard.

Google reviews and rating refreshed September 2026.

About this agency

HomeCare by Design provides personalized home care in New Brunswick, serving Rothesay, Quispamsis, Hampton, and Greater Saint John with flexible support matched to individual needs.

HomeCare by Design offers personalized home care designed around individual routines, preferences, and changing needs. Services include home support, specialized health services, and aging-in-place planning through a single team.

Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.

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Who this agency is best for

Ideal For

  • Seniors who want to remain in their own home with extra support
  • Seniors living with dementia who need specialized, secure support

Consider Alternatives For

  • Seniors who'd rather move to a residence with meals, activities and staff on site

Guidance generated by Senior Care Path from this agency's care types, services, and amenities. Operators can refine it by claiming their listing.

What's included

Care services

  • Personal care and bathing
  • Medication reminders
  • Light housekeeping and laundry
  • Respite care
  • Meal preparation
  • Exercise
  • Friendly conversation and companionship
  • Nursing care
  • 24-hour managed care
  • Healthcare navigation
  • Dementia care
  • Post-surgery and rehabilitation support

Also good to know

  • Personalized care plans
  • Flexible support that adjusts to changing needs
  • Dementia support
  • Home support and specialized health services under one team

Languages: English

Photo Gallery

Photos via Google Maps
48/ 100

Confidence Score

Developing

Our 100-point confidence rating

Trust 48/60Verified 0/40
How we calculate the Confidence Score

Senior Care Path gives Home Care by Design an SCP Confidence Score of 48/100 (Developing), our 100-point trust rating. How we calculate it.

Licenses & Registration

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Associations & Accreditations

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Location

147 Hampton Rd, Rothesay, NB E2E 2R3

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