Part of Home Instead.
260 Hearst Way #510, Ottawa, ON K2L 3H1, Canada
4.8(119 reviews)Last updated September 2026
About This Community
Home Instead Home Care Services of Ottawa provides in-home care for seniors in the Ottawa area. Founded in 1994 globally and serving Ottawa since 2004, they offer personalized care from trained and matched caregivers.
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Claim this listing →Senior Care Path Summary
Home Instead Home Care Services of Ottawa is part of a global organization founded in 1994, providing in-home senior care in Ottawa and surrounding communities since 2004.
The service offers flexible, personalized care ranging from companionship to specialized support for memory loss, chronic conditions, and 24-hour care. Care Pros are carefully selected and matched based on skills, compassion, and compatibility with clients.
Services include assistance with daily tasks such as light housekeeping, meal preparation, medication reminders, and accompaniment to appointments and errands.
The organization emphasizes building strong relationships between Care Pros and clients to provide dignified, person-centred care that allows seniors to age in place.
They offer rapid service initiation, with many clients beginning care within 48 hours, and maintain 24/7 support through their Ottawa office.
Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.
Pricing at Home Instead Home Care Services of Ottawa
Pricing
Contact for pricing
Typical in Ontario: $24–$216/hrFrom Ontario listings of this type that publish a rate. It isn't Home Instead Home Care Services of Ottawa's own price, so ask them for theirs.
Hourly rates depend on the care needed, the hours and the time of day. Ask for a written quote for your parent's schedule.
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Who This Community Is Best For
Ideal For
- Seniors wanting to age in place at home
- Those with memory loss, Alzheimer's, or dementia
- Individuals with chronic health conditions
- Those seeking flexible, personalized care
- People needing rapid care initiation
Consider Alternatives For
- Those who need 24-hour, facility-based supervision
Guidance generated by Senior Care Path from this agency's care types, services, and amenities. Operators can refine it by claiming their listing.
Care Services
- Light housekeeping
- Meal preparation
- Medication reminders
- Bathing and dressing assistance
- Mobility assistance
- Companion care
- Appointments and errand accompaniment
- Memory care support
- 24-hour care
- Hospice assistance
Languages Supported
- English
Amenities
- Free consultation
Key Features
- 4.9 star rating on Google with 116 reviews
- Care available within 48 hours
- 24/7 office support
- No long-term contracts
- Staff are employees with benefits, background checks, and insurance provided
Photo Gallery
Google Reviews
4.8
119 Google reviews
Most recent reviews
Joceline Cousineau
a month ago · via Google
Overall, it was a very good experience. Their team work is very good and they do their best to provide you with a seamless service. One of their strengths is their service monitoring by meeting with you at your home. They take your input seriously. When Home Instead Home Care Services started to support me, my health took a serious turn, and because of the quality of their team and the caregivers, it helped me recuperate and gain back my health that I didn’t think I was able to. Thank you to ALL
Joanne Diaz Mitoma
4 months ago · via Google
I contracted Home Instead in late February for daily companionship for my father. He has mild dementia and lives in his own home so he needed help with medications and needed daily interactions. He was initially against the idea but the choice was that or move to assisted living. We gave it a try and he was paired up with Gwen. She is lovely and a perfect match. With her care, my father is much more lucid and definitely a lot happier. It was the best decision and we all appreciate the positive improvements Gwen has made in my father’s life.
AMYBETH ALLAN
5 months ago · via Google
I was referred to Home Instead a few months ago. Lauren my Case Coordinator is very knowledgeable and kind. I was matched with Pam who does a very good job for me. Being Palative I don't have enough words to express how much all this means. A huge load has been taken off my shoulders. Lauren and Pam listen well and relley hear you. They are flexible and thoural in everything they do. Completely trustworthy. Very high level of care. Thank you with all my heart. Means so very much. I would encourage anyone to use this company. 5 plus star. Top notch. Sincerely Amy Beth Allan
Summary of Google Reviews
Summarized by Senior Care Path from Home Instead Home Care Services of Ottawa's Google rating and recent reviews. Confirm specifics with the community.
Home Instead Home Care Services of Ottawa holds an excellent 4.8-star rating across 119 Google reviews. Recent reviewers most often highlight caring, attentive staff and warm, welcoming community.
Most common praise
- Caring, attentive staff
- Warm, welcoming community
Google reviews and rating refreshed September 2026.
Confidence Score
Good
Our 100-point confidence rating
Senior Care Path gives Home Instead Home Care Services of Ottawa an SCP Confidence Score of 66/100 (Good), our 100-point trust rating. How we calculate it.
The essentials
- Established
- 2004
- Languages spoken
- English
Details provided by the operator. Confirm anything time-sensitive, such as pricing and notice periods, directly with the community.
Licenses & Registration
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Associations & Accreditations
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Location
260 Hearst Way #510, Ottawa, ON K2L 3H1, Canada, Ottawa, Ontario K2L 3H1
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