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Home Care

Home Instead

66Good

Part of Home Instead.

8788 McKim Way #3100, Richmond, BC V6X 4E2, Canada

4.8(21 reviews)
Respite CareHome Care

Last updated September 2026

About This Community

Home Instead provides in-home senior care services in Richmond, North Delta, and Surrey. Since 2016, they offer flexible, personalized care from trained Care Pros with options ranging from companionship to 24-hour support.

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Senior Care Path Summary

Home Instead Richmond has been serving the community since 2016, providing trusted in-home senior care across Richmond, North Delta, and Central Surrey.

The service offers flexible care options that allow older adults to age safely and with dignity in their own homes, with many clients beginning care within 48 hours.

The company provides a range of specialized services including memory care for Alzheimer's and dementia, 24-hour care, end-of-life care, and support for chronic conditions such as diabetes, Parkinson's, heart disease, and arthritis.

Care Pros assist with daily tasks including light housekeeping, meal preparation, medication reminders, bathing, dressing, and mobility assistance.

Home Instead matches each client with carefully selected Care Pros based on skills, personality, and care needs. All Care Pros are thoroughly vetted, trained, and employed directly by Home Instead, ensuring background checks, insurance coverage, and 24/7 office support.

8-star rating on Google based on 22 reviews.

Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.

Pricing at Home Instead

Pricing

Contact for pricing

Respite CareHome Care

Hourly rates depend on the care needed, the hours and the time of day. Ask for a written quote for your parent's schedule.

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Who This Community Is Best For

Ideal For

  • Older adults wanting to age at home
  • Individuals with memory loss or dementia
  • People with chronic health conditions
  • Those needing mobility assistance
  • Families seeking caregiver support

Consider Alternatives For

  • Those who need 24-hour, facility-based supervision

Guidance generated by Senior Care Path from this agency's care types, services, and amenities. Operators can refine it by claiming their listing.

Care Services

  • 24-hour nursing
  • Memory care for Alzheimer's and dementia
  • Mobility assistance
  • Medication management
  • Bathing and dressing assistance
  • Meal preparation
  • Light housekeeping
  • Laundry
  • Companionship care
  • Appointment and errand accompaniment
  • Specialized care for chronic conditions
  • End-of-life care

Languages Supported

  • English

Key Features

  • Flexible scheduling
  • Quick start (often within 48 hours)
  • Personalized care matching
  • 24/7 office support
  • Trained and vetted Care Pros
  • Consistent caregivers
  • No long-term contracts

Photo Gallery

Home Instead photo 1
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Photos via Google Maps

Google Reviews

4.8

21 Google reviews

Most recent reviews

  • Jim Tyrer

    Jim Tyrer

    4 months ago · via Google

    Getting my father to accept help from outside of his family and friends circle was a difficult and emotional process for the family to go through. His Home Instead caregivers such as Helen, Rajmeet and Fahima have positively changed his life through professional in-home care. They are truly angels that he cannot imagine not having assist him with daily activities. Personal hygiene, nutrition, laundry, cleaning, safety, and companionship are some of the daily benefits he enjoys thanks to Home Instead. The process started off with a thorough assessment of the home, by Home Instead owner Jeremiah, with the family. The insightful information he provided allowed us to make decisions about the level of care required as well many helpful suggestions with respect to home safety and ergonomics. I would highly recommend this service to anyone needing in-home care.

  • Jose G

    Jose G

    9 months ago · via Google

    Highly recommended. Home Instead's Richmond team have provided excellent home care for my father for more than 4 years. They took the time to understand his needs and they adjust perfectly as his needs change.

  • Eric Salsbury

    Eric Salsbury

    a year ago · via Google

    I needed home care from May 2025 to early July while recovering from bone fractures.The service I received was excellent. The two care aides who helped me were excellent, as was the office staff. When I had questions the follow-up was very fast and accurate. All my needs were exceeded and I'm very grateful. Mary was my area client representative. Vivian and Christie were my assigned aides.Thank you Christie, Vivian and Mary, and thank you to the other office staff who provided such excellent service.

Summary of Google Reviews

Summarized by Senior Care Path from Home Instead's Google rating and recent reviews. Confirm specifics with the community.

Home Instead holds an excellent 4.8-star rating across 21 Google reviews. Recent reviewers most often highlight caring, attentive staff and engaging activities and social life.

Most common praise

  • Caring, attentive staff
  • Engaging activities and social life
  • Warm, welcoming community
  • Responsive, helpful communication
ThemesStaff & careActivitiesAtmosphereCommunication

Google reviews and rating refreshed September 2026.

66/ 100

Confidence Score

Good

Our 100-point confidence rating

Trust 60/60Verified 6/40
How we calculate the Confidence Score

Senior Care Path gives Home Instead an SCP Confidence Score of 66/100 (Good), our 100-point trust rating. How we calculate it.

The essentials

Established
2016
Languages spoken
English

Details provided by the operator. Confirm anything time-sensitive, such as pricing and notice periods, directly with the community.

Licenses & Registration

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Provincial licensing information

To review licensing and inspection reports for assisted living and residential care in British Columbia, see the provincial registry.

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Associations & Accreditations

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Verifying accreditation

Beyond licensing, some senior living communities hold voluntary, independent accreditation. You can learn about the main accrediting bodies in Canada.

Location

8788 McKim Way #3100, Richmond, BC V6X 4E2, Canada, Richmond, British Columbia V6X 4E2

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Guides to help you choose

Straightforward, Canada-specific reading on cost, comparisons, and what to look for as you weigh home care.