Le groupe SERCE Inc. Le Service d'Entretien Résidentiel et Commercial par Excellence

Disappointing service for a specific need: cigarette smoke removal. I was assured of expertise in this area, but the "deep cleaning" of the walls and ceilings amounted to little more than a standard mop, with no real effect on the residue. The bill was over $2100 for a result I had to redo myself afterward. The company refused any adjustments, citing my initial satisfaction, which reflected mainly my politeness to the employees, not the final result after a close inspection and seeing the difference between my own cleaning and theirs.

On behalf of my father and myself, I wish to express our sincere gratitude to Linda, the person responsible for the housekeeping at my father's home. During the bi-weekly housekeeping visits, her presence went far beyond the job itself. She provided invaluable support to my father. Through her attentive listening, her conversations, and her genuine kindness, she created a reassuring and deeply human atmosphere. The impeccable quality of her work, combined with her professionalism, warmth, and attentiveness, was greatly appreciated. Her visits made a real difference in his daily life. We sincerely thank her for the quality of her service and for the positive impact she had on our family.