Rosewood Estates Retirement Community

Most recent reviews

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  Stefan Witt

  2 years ago · via Google

  My mother lived there for over 11 years but recently past away at 95. Overall, my mother was quit happy with the facilities and services. Like any place there are always a few staff that go above and beyond on there own to make the experience great. She did comment that the first 6 years of her stay was much more interactive and fun. Once management started to change, which became frequently, the facility became less then what it was so more "ok" then great. Overall , she did enjoy her stay. When she past I gave the required 30 days notice and received confirmation. After the lease obligation was finished my mothers account was charged again for the next month rent. I contacted management who apologized and promised that the NSF fee that was charged for insufficient funds would be credited back to her account. It was not credited so next month I followed up with another email and Management promised it would be sent directly to me. To date, no credit has been received. My mother was there for over 11 years so you would think that something like this would be handled properly and promptly. It's not the $45 that was the issue here more about the principle of it and how poorly it was handled and maybe a reflection of how the company really conducts its business. I do not require a response from this review and do not require a refund.

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  Sharon Lynn-Weese

  3 years ago · via Google

  My Mom has lived at Rosewood Estates for the past two years. The staff are kind and caring and go over and above to help residents and I can speak for my Mom specifically as she is very happy here. The grounds and building are kept clean and beautiful. The food is delicious and they make an extra effort to present the meals in a timely fashion on nicely decorated tables. Everyone is friendly and there are lots of activities should a resident want to join in. The bus service is wonderful and the activities director is amazing. Management are helpful and all staff such as maintenance, chef, wait staff and cleaners are all friendly and helpful. I highly recommend Rosewood Estates.

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  Bernadette Tuepah

  4 years ago · via Google

  It is with deep regret that our health has progressed that we have found it necessary to leave Rosewood Estates. There is no other place comparable to Rosewood. The grounds are magnificent. The management teams live on site. They keep us safe and serve us tea and coffee’s at every meal. The dining room is like one found on a cruise ship, very ornate, and beautifully and brightly illuminated. The management, staff and residents are very friendly and very thoughtful. Rosewood is the best retirement home that one could find.