Second Family CareLast updated 2026-06-22Photo: Second Family Care via Google

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Home Care

Second Family Care

58Developing

900 Greenbank Rd Unit 382, Nepean, ON K2J 5M9, Canada, Ottawa, Ontario

4.8(50 reviews)

About This Community

Second Family Care is a home care and support services provider serving the Ontario East Region, offering certified PSW services, nursing care, and attendant care services.

Senior Care Path Summary

Second Family Care provides comprehensive home care and support services for families in the Ontario East Region. The organization specializes in attendant care services, offering insurer-compliant care with MVA expertise and direct insurance billing.

Services include certified PSW services with medical appointment escort, overnight safety services for respite care, RN and RPN nursing services with customized care plans, non-emergency medical transportation, rehabilitation services, and housekeeping support.

The company is committed to keeping clients' health, quality of life, and well-being central to the design and delivery of their services.

Staff-to-resident ratio: awaiting confirmation

Our team has visited this community

Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-06-22.

Who This Community Is Best For

Ideal For

  • Seniors who want to remain in their own home with extra support

Consider Alternatives For

  • Those who need 24-hour, facility-based supervision

Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.

Google Reviews

View all on Google

4.8

50 Google reviews

Most recent reviews

  • C

    Christine Sheridan

    3 months ago · via Google

    Lilian is the best. She is very professional, kind & caring person. Easy to talk to. She always has a smile to share.

  • A

    Annette Woodcock

    3 months ago · via Google

    Lisa Stitt is absolutely perfect. She helps me with things that I want to do or gets me set up so I can do it. She also helps me mentally when all I need is for someone to talk too. I wish I could have her permanently. Thank you

  • W

    WayneUS Niven

    3 months ago · via Google

    Second Family is terrific. Lynn is an amazing PSW - she goes above and beyond to support and care for my close friend. She is like family. My friend receives so much care and support.

Summary of Google Reviews

Summarized by Senior Care Path from Second Family Care's Google rating and recent reviews. Confirm specifics with the community.

Second Family Care holds an excellent 4.8-star rating across 50 Google reviews. Recent reviewers most often highlight caring, attentive staff and warm, welcoming community.

Most common praise

  • Caring, attentive staff
  • Warm, welcoming community
ThemesStaff & careAtmosphere

Care Services

  • Certified PSW services
  • Medical appointment escort
  • Overnight safety services
  • RN and RPN nursing services
  • Customized care plans
  • Non-emergency medical transportation
  • Rehabilitation services
  • Housekeeping support
  • Insurer-compliant care
  • MVA expertise

Licenses & Registration

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Associations & Accreditations

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Key Features

  • Home-based care
  • Direct insurance billing
  • Personalized support
  • Client-centered approach

Location

900 Greenbank Rd Unit 382, Nepean, ON K2J 5M9, Canada, Ottawa, Ontario K2J 5M9

Photo Gallery

Second Family Care photo 1
Second Family Care photo 2
Photos via Google Maps