Southwood Care Centre
54DevelopingPart of Intercare.
211 Heritage Dr SE, Calgary, AB T2H 1M9, Canada
3.5(23 reviews)Last updated September 2026
About This Community
Southwood Care Centre is a palliative care option in Calgary, Alberta.
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Claim this listing →Senior Care Path Summary
Southwood Care Centre is a continuing care home in southeast Calgary run by Intercare, an Alberta operator in the field since 1992. It combines long-term care, a hospice and a special care unit under one roof.
The long-term care side has 176 private and semi-private rooms, while the hospice offers 24 private rooms with its own dining area, kitchenette, chapel and guest suites for families. A 23-room special care unit serves residents with more specialized needs.
Reviews are mixed, with some praising compassionate staff and others describing difficult end-of-life experiences.
Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.
Pricing at Southwood Care Centre
Pricing
Contact for pricing
A starting price usually covers the suite, meals, housekeeping and activities. Care is added on top as needs grow, so ask for an all-in quote in writing.
How placement works
Applying for long-term care
This is a long-term care home, so you can't book a room directly. Placement is arranged through your regional health authority, which confirms eligibility and manages the waiting list for the homes you choose.
- 1A care coordinator confirms that long-term care is the right level of care and that you're eligible.
- 2You pick the homes you'd like, and your name is added to each home's waiting list.
- 3When a bed opens and you're next in line, the home offers it to you.
Not sure long-term care is the right fit? Our free assessment can help you compare retirement homes, assisted living, and care at home too.
Who This Community Is Best For
Ideal For
- Seniors with complex medical needs who require 24-hour nursing care
Consider Alternatives For
- Active or largely independent seniors
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
Photo Gallery
Google Reviews
3.5
23 Google reviews
Most recent reviews
Michael J Swanson KC
5 months ago · via Google
The facility is clean and very well maintained, and the staff are compassionate and professional. I am confident that my friend is being exceedingly well cared for. If yesterday was any indication, my friend smiles, engages and is visibly happier than he has been in recent years. Facilities of this type are rarely perfect and rarely are visitors happy going in and out to make regular visits happen. The reality of residential medical service providers is that invariably they're full to capacity and understaffed. My hat goes off to the wonderful nurses and other staff who take care of our elderly and make the process of aging family and friends easier to accept knowing that they are being loved and are in good hands. Thank you!
Ian
8 months ago · via Google
They made a traumatic time even worse. Terrible care provided at end of life, the religious leader had to be told to leave the room. No one was quiet and when we asked to put up a sign to ask for quiet we were given weird looks. It’s taken years to write this review and I hope things have changed. Awful place, I can’t even drive past it anymore.
Judy Bares
a year ago · via Google
We were called to the Hospice as my mom's condition had deteriorated. We arrived very quickly and found my mom in distress, alone in her room. The nurse assigned to my mom was cold and uncaring, finally brought her some medication, and never said a word to us or my lovely mom. This is not comfort care. I am so happy we arrived to comfort my mom. I visited daily and the same nurse was not kind and not hospice material, in my opinion. Everyone else at the facility was very kind.
Summary of Google Reviews
Summarized by Senior Care Path from Southwood Care Centre's Google rating and recent reviews. Confirm specifics with the community.
Southwood Care Centre holds a 3.5-star rating across 23 Google reviews. Recent reviewers most often highlight caring, attentive staff and clean, well-kept spaces.
Most common praise
- Caring, attentive staff
- Clean, well-kept spaces
- Engaging activities and social life
- Warm, welcoming community
Most common concerns
- Occasional notes on staffing or response times
Google reviews and rating refreshed September 2026.
Confidence Score
Developing
Our 100-point confidence rating
Senior Care Path gives Southwood Care Centre an SCP Confidence Score of 54/100 (Developing), our 100-point trust rating. How we calculate it.
Licenses & Registration
Licenses, registration numbers, and regulatory status are added by verified operators. Claim this listing to display them.
Claim this listing to add detailsProvincial licensing information
To review accommodation standards and licensing for supportive and continuing care in Alberta, see the provincial resources.
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Associations & Accreditations
Licenses, registration numbers, and regulatory status are added by verified operators. Claim this listing to display them.
Claim this listing to add detailsVerifying accreditation
Beyond licensing, some senior living communities hold voluntary, independent accreditation. You can learn about the main accrediting bodies in Canada.
Location
211 Heritage Dr SE, Calgary, AB T2H 1M9, Canada, Calgary, Alberta T2H 1M9
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Guides to help you choose
Straightforward, Canada-specific reading on cost, comparisons, and what to look for as you weigh long term care.