William Place

I have been visiting a resident twice weekly for over 3 years and have been impressed with most of the staff. However, in this past year, another resident has been a shining star in my book. Patrick has been a real BUDDY to our 101 year old Marion. He fixes her TV, walks with her so she doesn`t fall, takes her to meals , reported to us when the brakes on her walker weren`t working ( and no staff discovered it ) etc. Marion has improved so much because of her new buddy! I strongly suggest that every resident have a buddy to meet social needs, especially when they`re in lockdown. Nothing is worse than isolation and loneliness. That will kill more people than any virus. There should still be activities, just modified to include the residents on each wing, or a few at a time. William Place could use many more Patricks.!

I would like to nominate 3 people who go above and beyond. The first person is Monica in the kitchen she is always working hard in the kitchen and helping out where needed in other areas activities,crafts. She fills in at the last minute for folk who call in At the same time always very pleasant with a smile on her face. The 2nd person is Sharon who works reception, does activities and is the kind soul who gives everyone a birthday card, takes up collections for deaths etc.She always looks after wheelchair folk who want to come to entertainment.Again a smiling hard worker. The 3rd person is Debbie,the hairdresser.She is always willing to help out in other areas where needed and takes time to visit people in the Ross and again always pleasant.