Windermere Care Centre
36Limited900 W 12th Ave, Vancouver, BC V5Z 1N3, Canada, Vancouver, British Columbia
About This Community
Windermere Care Centre is a 209-bed, 15-storey long-term care home located in Vancouver operated by Vancouver Coastal Health. It provides professional care and supervision for adults with complex care needs who cannot live safely and independently at home.
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Senior Care Path Summary
Windermere Care Centre is a 209-bed, 15-storey long-term care facility located at 900 West 12th Avenue in Vancouver, across from Vancouver General Hospital. \n\nThe facility features 185 beds in single rooms, all with large windows and private washrooms.
On-site services include a hairdressing salon, library, podiatry services, foot care nursing, and dental services. \n\nResidents and staff come from diverse cultural and ethnic backgrounds with many languages spoken.
The predominant language is English, and Asian meals are available at lunch. Catholic, Anglican, and interdenominational services are held weekly.
\n\nThe facility offers safety features including smoke detectors, sprinklers, two call bells in all rooms, and security cameras on all floors.
The property has an enclosed garden with locked or monitored exits and offers the RoamAlert wander monitoring system for residents at risk.
Staff-to-resident ratio: awaiting confirmation
Our team has visited this community
Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-07-03.
Who This Community Is Best For
Ideal For
- Adults with complex care needs
- Those who cannot live safely and independently at home
Consider Alternatives For
- Active, fully independent seniors who don't need support
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
Photo Gallery
Google Reviews
View all on Google3.7
10 Google reviews
Most recent reviews
- V
Veronica Ram
3 months ago · via Google
The staff are amazing, so caring and understanding when It’s that “time” parking can be a pain. The staff their knew exactly who I was before signing in, just go to the room and see mom, no time to waste. The elevator is down, run up the stairs!!!
- H
H Bhimji
4 months ago · via Google
Cannot share the truth for fear of reprisal to my loved one. But honestly certain, please try to find another avenue to support your loved one than bringing them here. Don't bring your loved one here
- A
Anita Wadden
11 months ago · via Google
My in laws have been on the 8th floor for almost 2 years. That staff are friendly, kind and really care for the residents. My mother in law has a bad sacral wound and since she moved to Windermere the care has been so good her wound is almost completely healed. They also worked hard to keep my in laws together even though the care requirements were different.
Summary of Google Reviews
Summarized by Senior Care Path from Windermere Care Centre's Google rating and recent reviews. Confirm specifics with the community.
Windermere Care Centre holds a 3.7-star rating across 10 Google reviews. Recent reviewers most often highlight caring, attentive staff.
Most common praise
- Caring, attentive staff
Care Services
- 24-hour professional care
- Professional supervision
Amenities
- Hairdressing salon
- Library
- Podiatrist
- Foot care nurse
- Dental services
- Enclosed garden
- Wheelchair-accessible bus
Licenses & Registration
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Provincial licensing information
To review licensing and inspection reports for assisted living and residential care in British Columbia, see the provincial registry.
Associations & Accreditations
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Verifying accreditation
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Key Features
- 209-bed facility
- 15-storey building
- Across from Vancouver General Hospital
- Enclosed garden
- RoamAlert wander monitoring system
- Security cameras on all floors
Accommodation Options
Languages Supported
- English
- Multiple languages spoken by residents and staff
Location
900 W 12th Ave, Vancouver, BC V5Z 1N3, Canada, Vancouver, British Columbia V5Z 1N3
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