Windermere Care Centre
42Limited900 W 12th Ave, Vancouver, BC V5Z 1N3, Canada
3.7(10 reviews)Last updated September 2026
About This Community
Windermere Care Centre is a 209-bed, 15-storey long-term care home located in Vancouver operated by Vancouver Coastal Health. It provides professional care and supervision for adults with complex care needs who cannot live safely and independently at home.
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Claim this listing →Senior Care Path Summary
Windermere Care Centre is a 209-bed, 15-storey long-term care facility located at 900 West 12th Avenue in Vancouver, across from Vancouver General Hospital.
The facility is funded and operated by Vancouver Coastal Health and provides 24-hour professional care and supervision in a supportive and secure environment.
The facility features 185 beds in single rooms, all with large windows and private washrooms. On-site services include a hairdressing salon, library, podiatry services, foot care nursing, and dental services.
The property includes a large private enclosed garden with a wheelchair-accessible bus for field trips and outings.
Residents and staff come from diverse cultural and ethnic backgrounds with many languages spoken. The predominant language is English, and Asian meals are available at lunch. Catholic, Anglican, and interdenominational services are held weekly.
A broad range of recreational and restorative care programs are provided to meet residents' physical, spiritual, and cognitive abilities.
The facility offers safety features including smoke detectors, sprinklers, two call bells in all rooms, and security cameras on all floors. The property has an enclosed garden with locked or monitored exits and offers the RoamAlert wander monitoring system for residents at risk.
Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.
Pricing at Windermere Care Centre
Pricing
Contact for pricing
A starting price usually covers the suite, meals, housekeeping and activities. Care is added on top as needs grow, so ask for an all-in quote in writing.
Accommodation options
How placement works
Applying for long-term care
This is a long-term care home, so you can't book a room directly. Placement is arranged through your regional health authority, which confirms eligibility and manages the waiting list for the homes you choose.
- 1A care coordinator confirms that long-term care is the right level of care and that you're eligible.
- 2You pick the homes you'd like, and your name is added to each home's waiting list.
- 3When a bed opens and you're next in line, the home offers it to you.
Not sure long-term care is the right fit? Our free assessment can help you compare retirement homes, assisted living, and care at home too.
Who This Community Is Best For
Ideal For
- Adults with complex care needs
- Those who cannot live safely and independently at home
Consider Alternatives For
- Active or largely independent seniors
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
Care Services
- 24-hour professional care
- Professional supervision
Languages Supported
- English
- Multiple languages spoken by residents and staff
Amenities
- Hairdressing salon
- Library
- Podiatrist
- Foot care nurse
- Dental services
- Enclosed garden
- Wheelchair-accessible bus
Key Features
- 209-bed facility
- 15-storey building
- Across from Vancouver General Hospital
- Enclosed garden
- RoamAlert wander monitoring system
- Security cameras on all floors
Photo Gallery
Google Reviews
See all reviews on Google3.7
10 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from Windermere Care Centre's Google rating and recent reviews. Confirm specifics with the community.
Windermere Care Centre holds a 3.7-star rating across 10 Google reviews. Recent reviewers most often highlight caring, attentive staff.
Most common praise
- Caring, attentive staff
Most recent reviews
Veronica Ram
6 months ago · via Google
The staff are amazing, so caring and understanding when It’s that “time” parking can be a pain. The staff their knew exactly who I was before signing in, just go to the room and see mom, no time to waste. The elevator is down, run up the stairs!!!
H Bhimji
7 months ago · via Google
Cannot share the truth for fear of reprisal to my loved one. But honestly certain, please try to find another avenue to support your loved one than bringing them here. Don't bring your loved one here
Anita Wadden
a year ago · via Google
My in laws have been on the 8th floor for almost 2 years. That staff are friendly, kind and really care for the residents. My mother in law has a bad sacral wound and since she moved to Windermere the care has been so good her wound is almost completely healed. They also worked hard to keep my in laws together even though the care requirements were different.
Google reviews and rating refreshed September 2026.
Confidence Score
Limited
Our 100-point confidence rating
Senior Care Path gives Windermere Care Centre an SCP Confidence Score of 42/100 (Limited), our 100-point trust rating. How we calculate it.
The essentials
- Languages spoken
- English, Multiple languages spoken by residents and staff
Details provided by the operator. Confirm anything time-sensitive, such as pricing and notice periods, directly with the community.
Licenses & Registration
Licenses, registration numbers, and regulatory status are added by verified operators. Claim this listing to display them.
Claim this listing to add detailsProvincial licensing information
To review licensing and inspection reports for assisted living and residential care in British Columbia, see the provincial registry.
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Associations & Accreditations
Licenses, registration numbers, and regulatory status are added by verified operators. Claim this listing to display them.
Claim this listing to add detailsVerifying accreditation
Beyond licensing, some senior living communities hold voluntary, independent accreditation. You can learn about the main accrediting bodies in Canada.
Location
900 W 12th Ave, Vancouver, BC V5Z 1N3, Canada, Vancouver, British Columbia V5Z 1N3
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Guides to help you choose
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