7 photos321 Alert
48Developing1959 152 St, Surrey, BC V4A 0C4, Canada
Last updated July 2026
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321 Alert provides 24/7 medical alert systems with fall detection and GPS tracking for seniors across Canada, offering portable and home-based emergency response solutions.
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321 Alert supplies portable 4G medical alert systems designed for seniors who want to stay active and independent both at home and outdoors. Each device includes an easy-to-press emergency button, automatic fall detection, and GPS location tracking that dispatches help to a 24/7 emergency response centre, with an average response time of 12 seconds. The company serves all Canadian provinces and territories, plus bonus USA coverage, offering peace of mind for seniors and their families.
The system sends the wearer's GPS location to emergency responders and automatically notifies friends and family when activated. Products come in several models, such as the Mini Y pendant and Mini W watch, all water resistant with multi-day battery life. Devices start from $59 and monitoring plans range from month-to-month at $54.99/month to two-year terms at $44.99/month with included fall detection.
321 Alert is proudly Canadian and operates customer service during extended hours, with Eastern office hours Monday to Friday 9am to 9pm and Saturday 11am to 8pm, and Pacific hours Monday to Friday 6am to 6pm and Saturday 8am to 5pm. The company has received strong customer testimonials from seniors and families citing ease of use and fast emergency response.
Editorial summary by Senior Care Path based on verified listing data, last reviewed July 2026.
Services offered
What medical alert systems typically cost
321 Alert sets its own prices. These are typical ranges across Canada, so you know what to expect before you ask.
- In-home, landlineIf you have a home phone
- $20 to $35 / month
- In-home, cellularNo landline needed
- $30 to $45 / month
- Mobile GPS (on-the-go)Help away from home
- $40 to $60 / month
Illustrative CAD as of 2026, billed monthly. What moves the price: whether the unit is in-home or mobile GPS, the equipment included, an added fall-detection sensor, and whether you pay annually or month to month.
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Who This Provider Is Best For
- Seniors living independently who want portable emergency help at home and outdoors
- Older adults at risk of falls who need automatic detection and rapid response
- Families seeking peace of mind with GPS tracking and 24/7 monitoring
Languages Supported
- English
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Photos via Google Maps
Google Reviews
5.0
13 Google reviews
Most recent reviews
Dave Daniels
4 months ago · via Google
The service so far is amazing. Set up was a breeze. The test and two way voice was clear as a bell! We are so much more comfortable with mom at home alone!
Stormtrooper Darth Vader Academy
a year ago · via Google
I’m never sure I’m going to get home not because of reliability but of fuel availability
Peggy Leblanc
a year ago · via Google
Customer service is great and mom and I are happy that she can get help at any time day or night.
Licenses & Registrations
Associations & Accreditations
Location
1959 152 St, Surrey, BC V4A 0C4, Canada
Also serves
- British Columbia
- Alberta
- Saskatchewan
- Manitoba
- Ontario
- Quebec
- New Brunswick
- Prince Edward Island
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