Canadian Security Professionals
73 / 100Good4720 Kingsway #2600, Burnaby, BC V5H 4N2, Canada
- Seniors-first service
- Licensed & accredited
- Highly rated (4.5+ on Google)
- Well reviewed (91+ reviews)
Last updated July 2026
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Canadian Security Professionals is a Canada-based home and business security company offering smart alarm systems, monitoring, and medical alert services across Ontario and British Columbia.
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Canadian Security Professionals (CSP) is one of Canada's largest privately-owned home security companies, serving over 30,000 homes and businesses in Ontario and B.C. They offer 24/7 professional monitoring with average two-way voice response times of 30 seconds, and all monitoring stations are located in Canada with highly trained staff.
CSP provides medical panic pendants and GPS medical alert services alongside traditional home security systems. Their systems include fire, carbon monoxide, and environmental monitoring (flood and freeze detection) that can provide additional safety for seniors. The company offers both wireless and wired systems with dedicated cellular connections for reliable communication.
Customers report professional and patient technicians who explain systems thoroughly, with many positive reviews mentioning staff going above and beyond, particularly in helping older adults understand new technology. CSP offers a lifetime warranty on parts and labour, and systems are easily customizable and expandable.
The company maintains extended customer service hours Monday to Thursday 8 a.m. to 9 p.m., Friday 8 a.m. to 7 p.m., and Saturday 11 a.m. to 4 p.m. EST, with 24/7 monitoring centre access. Free initial consultations and quotes are available.
Editorial summary by Senior Care Path based on verified listing data, last reviewed July 2026.
Services offered
What fall detection typically cost
Canadian Security Professionals sets its own prices. These are typical ranges across Canada, so you know what to expect before you ask.
- Pendant add-onAdded to an alert plan
- $10 to $15 / month
- Mobile GPS with fall detectionDetection plus on-the-go
- $40 to $60 / month
- Smartwatch with fall detectionPlus the watch cost
- $10 to $20 / month
Illustrative CAD as of 2026, billed monthly. What moves the price: whether detection is a pendant add-on or built into a mobile unit, whether you choose a smartwatch (which adds a device cost), and your monitoring plan and contract length.
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Who This Provider Is Best For
- Seniors wanting comprehensive home safety monitoring including medical alerts
- Older adults who need fire and carbon monoxide detection alongside security
- Homeowners seeking patient technicians willing to explain new technology
- Families seeking 24/7 professional monitoring with fast response times
Languages Supported
- English
Photo Gallery
Photos via Google Maps
Google Reviews
See all reviews on Google4.9
91 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from Canadian Security Professionals's Google rating and recent reviews. Confirm specifics with the business.
Canadian Security Professionals holds an excellent 4.9-star rating across 91 Google reviews. Recent reviewers most often highlight caring, attentive staff and responsive, helpful communication.
Most common praise
- Caring, attentive staff
- Responsive, helpful communication
- A safe, reassuring environment
Most common concerns
- A few notes on the building's age or upkeep
Most recent reviews
sam mack
5 months ago · via Google
I have had a fantastic experience with the team at CSP! Katie made it super easy to navigate through the options and the process of setting everything up to suit the needs of my studio . Dominic had everything installed and set up in no time and gave me a great tutorial on the system and it's capabilities. Would totally recommend!
DJ Temple
6 months ago · via Google
I began searching for a new company to monitor my security system about a month ago. During my research, it became abundantly clear that my system was outdated and I would have to upgrade. Katie answered my initial email and began a dialogue with me that would span about a week. Going back and forth with the options and pricing, Katie was more than patient with me as I have a very thorough process and ask many questions with definite answers before I open my wallet. Katie was more than accommodating and was helpful with pictures and links to the equipment and the policies of the company so that I would have clear and concise information before making a decision. Satisfied with the email, I made an appointment for install. Dominic arrived for install within 36 hours of my request. He was a rad human who was easy to talk to and helpful in the setup process. Sadly, I had a very unique experience involving a dead panel that would need to be replaced and required a second visit. While this was frustrating to me, I could sense that both Katie and Dominic were just as frustrated and very eager to get it solved. Dominic arrived promptly for his schedule second visit (40 minutes early) and didn’t even say hello.. he just got right to work. Installing everything and giving me a run down on how the equipment worked, Dominic was in and out quickly and left me happy to be a new customer. Now I begin my time as a customer of their monitoring service and will update if anything changes with my experience. However, I am happy that Katie answered my email and that Dominic got me installed and ready to rock and roll. Their professionalism and transparency is the sole reason I went with them and not a competitor.
west
7 months ago · via Google
⭐️⭐️⭐️⭐️⭐️ I recently had an alarm security system installed at my clinic by Canadian Security Professionals, and I couldn’t be more satisfied with the entire experience. From start to finish, the process was smooth, efficient, and highly professional. A special thanks to Kate, who handled everything with great attention to detail and outstanding customer service. She clearly explained the system features, helped customize the setup for my clinic’s needs, and ensured everything was installed perfectly. The installation team was punctual, knowledgeable, and respectful of the clinic environment. The system works flawlessly and gives us peace of mind knowing our business is well protected. I highly recommend Canadian Security Professionals to anyone looking for a reliable and professional security solution. — William West Washington I Care Beauty Clinic Inc.
Licenses & Registrations
- Licensed and insured
- 24/7 professional monitoring centres with trained staff
Listed from the provider's website, confirm current licensing and insurance directly before hiring.
Associations & Accreditations
- BBB Accredited
- Alarm.com authorized
- HomeStars Best of the Best Award winner (multiple years)
- Consumers' Choice Award winner
- Three Best Rated Award winner
- Top Choice Award winner
- Readers' Choice Award winner
Location
4720 Kingsway #2600, Burnaby, BC V5H 4N2, Canada
Also serves
- Burnaby and surrounding areas
Based on the business location. Owners can list exact service areas by claiming this listing.
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