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Connect Care
54Developing550 Wellington Rd, London, ON N6C 4R3, Canada
Last updated July 2026
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Connect Care is a hospital-owned and operated medical alert and emergency response service based in London, Ontario, providing 24/7 fall detection, mobile alert systems, and remote monitoring for seniors aging in place across Canada.
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Connect Care enables seniors to live independently at home or on the go with 24/7 access to emergency response services. Their Response Centres are staffed with highly trained Response Associates available around the clock, and subscribers can personalize their care plan by choosing who is called and in what order.
The service offers flexible options tailored to seniors' needs: HomeSafe Standard for basic at-home protection, HomeSafe with Fall Detection for automatic emergency calls if a fall is detected, and mobile options including the On the Go smartwatch for active seniors. There are no long-term contracts, so older adults can use the service for as long as they need.
Connect Care is Canadian-owned and operated with its head office, monitoring, and business operations in Canada. The team includes volunteers who provide ongoing support to subscribers.
Editorial summary by Senior Care Path based on verified listing data, last reviewed July 2026.
Services offered
What fall detection typically cost
Connect Care sets its own prices. These are typical ranges across Canada, so you know what to expect before you ask.
- Pendant add-onAdded to an alert plan
- $10 to $15 / month
- Mobile GPS with fall detectionDetection plus on-the-go
- $40 to $60 / month
- Smartwatch with fall detectionPlus the watch cost
- $10 to $20 / month
Illustrative CAD as of 2026, billed monthly. What moves the price: whether detection is a pendant add-on or built into a mobile unit, whether you choose a smartwatch (which adds a device cost), and your monitoring plan and contract length.
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Who This Provider Is Best For
- Seniors who want to age in place with emergency support at home or while on the go
- Older adults at risk of falls who benefit from automatic fall detection
- Seniors seeking round-the-clock monitoring and peace of mind without long-term contracts
- Active seniors who want mobile protection while outdoors
Languages Supported
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Google Reviews
See all reviews on Google5.0
1 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from Connect Care's Google rating and recent reviews. Confirm specifics with the business.
Connect Care holds an excellent 5.0-star rating across 1 Google reviews.
Licenses & Registrations
Associations & Accreditations
- Hospital owned and operated by St. Joseph's Health Care London
Location
550 Wellington Rd, London, ON N6C 4R3, Canada
Also serves
- London, Ontario
- Canada
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