Direct Bed

About

Direct Bed is a Canadian mattress retailer in Hamilton and Stoney Creek specializing in adjustable beds, pressure relief mattresses, and hospital and homecare beds for purchase or rent.

Services offered

• Adjustable Beds
• Pressure Relief Mattresses

What adjustable beds typically cost

Direct Bed sets its own prices. These are typical ranges across Canada, so you know what to expect before you ask.

Basic head-and-foot adjustableTwin XL or queen base

$1,000 to $1,800

Wireless with massage and presetsRemote, massage, memory positions

$1,800 to $3,500

Premium zero-gravity with appApp control, top mattresses

$3,500 to $6,000+

Prices in CAD, illustrative as of 2026, and usually include the adjustable base. What you pay depends on the bed size, the mattress you pair with it, and extras like massage, under-bed lighting, and app control.

Most recent reviews

• 

  Seano P

  3 months ago · via Google

  I bought mattresses for my kids here, great customer service and lots of selection. The salesman was very informative on their products and the prices are great!z

• 

  Luke Heinen

  7 months ago · via Google

  I would recommend Direct Bed to anyone looking for a new bed. Great prices, and great selection. Delivered to the house and setup the bed, very happy with the quality of products and great sleep!

• 

  Minh F.

  7 months ago · via Google

  I ordered online and then called and emailed asking delivery date options as I needed this by a specific date. After multiple phone calls (no one ever picks up), chat (you only get a bot and they never transfer you to a human) and emails I finally get a reponse 4 days later saying 6-10 business days. I indicated that this won’t get to me in time so to process a cancellation. Then today 5 days later someone bothers to call and “Jesse” stated that it’s company policy to return messages after 2 business days (which they did not adhere to) but that it would be a 25% restocking fee if I was to cancel. I have already bought something else and they delivered right away no problem. He said it was their policy and that I would be charged the restocking fee regardless. How is that any type of customer service when you only follow policy when it suits your own needs?!?! If you bothered to return my messages in the first place we wouldn’t be in this situation. To that he said they have lots of customers and are too busy. Worst customer service ever. Note: their Google page actually states same day delivery (not that I needed it same day but why put this when you can’t even return a message within two business days according to your own policy). So that is totally fake to get you to order thinking they provide quick service and then trap you with their “policies”

Location

43 Teal Ave Unit 1-2, Stoney Creek, ON L8E 3B1, Canada