2 photosGalaxy Medical Alert Systems
61Developing361 Joffre Pl, Windsor, ON N8X 2T1, Canada
Last updated July 2026
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Galaxy Medical Alert Systems provides 24/7 medical alert monitoring and emergency response services in Windsor, Ontario, offering wearable devices with GPS, fall detection, and home monitoring systems for seniors across Canada.
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Galaxy Medical Alert Systems operates a CSAA Five Diamond certified monitoring centre staffed by trained emergency medical technicians (EMTs) who respond within about 40 seconds to button presses. The service covers older adults both at home with stationary units and on the go with GPS-enabled wristwatch and pendant systems featuring fall detection. All devices include free shipping, no installation fees, no long-term contracts, and lifetime price guarantees. Customer support is available in over 200 languages, and self-installation takes about 5 minutes.
The company ranks as number one on SeniorsBulletin.ca and PlanComparison.ca, with strong customer reviews highlighting responsive service and the peace of mind that comes with certified emergency response. Products include home cellular systems with two-way speakers and panic buttons, along with mobile systems offering GPS tracking, step counting, and water-resistant designs for active seniors. The service operates across Canada and the USA, with nationwide coverage for those who travel.
Editorial summary by Senior Care Path based on verified listing data, last reviewed July 2026.
Services offered
What medical alert systems typically cost
Galaxy Medical Alert Systems sets its own prices. These are typical ranges across Canada, so you know what to expect before you ask.
- In-home, landlineIf you have a home phone
- $20 to $35 / month
- In-home, cellularNo landline needed
- $30 to $45 / month
- Mobile GPS (on-the-go)Help away from home
- $40 to $60 / month
Illustrative CAD as of 2026, billed monthly. What moves the price: whether the unit is in-home or mobile GPS, the equipment included, an added fall-detection sensor, and whether you pay annually or month to month.
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Who This Provider Is Best For
- Seniors living independently who want protection at home and while on the go
- Older adults with fall risk who need automatic fall detection and GPS location
- Seniors who travel nationally or across North America
- Families seeking transparent pricing with no activation fees or long-term contracts
- Multilingual seniors requiring emergency response in 150+ languages
Languages Supported
- English
- 200+ languages (voice reminder support)
Photo Gallery
Photos via Google Maps
Google Reviews
3.9
35 Google reviews
Most recent reviews
John Timpson
a month ago · via Google
I reviewed their offerings on line and decided to go with the cellular version. I had no trouble to receive or install the product which appears to be working well although I have only tested it one so far. I have entered four stars as there was some communication and product description difficulty. This was ironed out after a 'phone call.
alykhan kherani
4 months ago · via Google
I have been using this watch for my uncle who wants to live in his home alone. He had fallen a few times and the system worked perfect! They contacted us and talked to him through the watch to make sure he is okay and called for help when he wasnt. Truthfully I can't imagine what would happen if he didn't have this watch. I have even called on long weekends and someone is always there to help or answer questions. Very had to find Service like this. Chris has always been there to help so thank you very much!!
Anna de Langley
5 months ago · via Google
DO NOT USE GALAXY They were great to engage at the start and ensure proper set-up for my elderly Mum BUT as soon as we tried to cancel (whilst we were dealing with her death) my siblings and I had to make numerous calls (and we were ensured it was cancelled), we returned the device as instructed, yet they still had the gall to debit our credit card regardless that the device was off. So disheartening.
Licenses & Registrations
- CSAA Five Diamond certified monitoring centre
- TMA certified
- ULC product certification
- UL product certification
Listed from the provider's website, confirm current licensing and insurance directly before hiring.
Associations & Accreditations
- CSAA Five Diamond certified monitoring centre
- TMA (Telecom Monitoring Association)
- ULC (Underwriters' Laboratories of Canada)
- UL (Underwriters' Laboratories)
Location
361 Joffre Pl, Windsor, ON N8X 2T1, Canada
Also serves
- Windsor, Ontario
- Canada
- USA
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