7 photosSupertech Systems
55Developing618 E Kent Avenue S #125, Vancouver, BC V5X 0B1, Canada
Last updated July 2026
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Supertech Systems is a Metro Vancouver-based company providing medical alert systems and home automation services to support safe, independent living at home. They offer button-activated emergency response connected to trained dispatchers.
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Supertech Systems offers medical alert systems designed to help older adults and people with mobility concerns stay safe and independent at home. With one button press, seniors connect to trained dispatchers who assess the situation and send appropriate help to their location.
The company provides professional installation of these systems, along with comprehensive home automation services that support accessible living. They serve both residential and commercial clients across Metro Vancouver with years of experience in alarm and security installation.
Supertech operates by appointment only from their Vancouver office, with office hours Monday to Friday, 9 am to 5 pm. They accept online payments and are a Pinnacle dealer of Control4, demonstrating manufacturer partnerships.
Editorial summary by Senior Care Path based on verified listing data, last reviewed July 2026.
Services offered
What emergency response systems typically cost
Supertech Systems sets its own prices. These are typical ranges across Canada, so you know what to expect before you ask.
- In-home buttonCovers the home and yard
- $20 to $35 / month
- Mobile button with GPSHelp away from home
- $40 to $55 / month
- With fall detection and monitoringFull protection
- $45 to $65 / month
Illustrative CAD as of 2026, billed monthly. What moves the price: an in-home versus mobile GPS button, 24/7 professional monitoring, an added fall-detection sensor, and whether you choose a month-to-month or annual plan.
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Who This Provider Is Best For
- Older adults seeking independent living with safety support
- Seniors wanting peace of mind with emergency response systems
- Homeowners integrating medical alert with home automation
Languages Supported
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Google Reviews
See all reviews on Google4.7
15 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from Supertech Systems's Google rating and recent reviews. Confirm specifics with the business.
Supertech Systems holds an excellent 4.7-star rating across 15 Google reviews. Recent reviewers most often highlight caring, attentive staff and warm, welcoming community.
Most common praise
- Caring, attentive staff
- Warm, welcoming community
- Responsive, helpful communication
Most recent reviews
Ken Horner
2 months ago · via Google
I called Sunny about a Control 4 issue we’ve had for several years hoping to get it back up and running for minimal cost. Previous dealer we worked with was not a good experience at all and charged me for every call. Sunny offered to come out to look at the system and showed up less than an hour after I called him. He found an issue with the network connection almost immediately and resolved it right away. He was straight forward, easy to understand the tech lingo, gave me a few options and contacted me later the same day with cost estimates for my options. I asked what he would go with if it were him in my situation and he gave me an honest response that considered our situation and what made sense for minimal investment. In the end we declined doing any further upgrades as he was able to get us back up with basic functionality. I offered to pay him for his time and he politely declined saying it was a sales call and he was happy he could help us with the situation. I will be sure the new home owner gets Sunny’s business card and my feedback about how great the customer service he provided was. Thank you Sunny. Amazing to have you assist us.
Vikkrant Mehta
3 months ago · via Google
Professional, quick, and reliable service. The installation was smooth, and everything was clearly explained. Highly recommend.
Mira Barnett
8 months ago · via Google
Sunny and David were extremely helpful and professional. Sunny called me to let me know they saw a change in my internet connectivity. They came over promptly and help me set up the system to work even better in my house. They were patient with me and answered all my questions (I’m not very techy). I really appreciate their help and will continue using this company! Highly recommend.
Licenses & Registrations
- License No. LEL0088950
- Pinnacle dealer of Control4
Listed from the provider's website, confirm current licensing and insurance directly before hiring.
Associations & Accreditations
Location
618 E Kent Avenue S #125, Vancouver, BC V5X 0B1, Canada
Also serves
- Vancouver
- Metro Vancouver, British Columbia
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