Eye Care Centre at VGH

About

The Eye Care Centre at VGH, part of UBC's Department of Ophthalmology and Visual Sciences, provides comprehensive eye care and vision rehabilitation services to help patients maintain independence and quality of life.

Who This Provider Is Best For

Most recent reviews

• 

  Daniel

  6 months ago · via Google

  Can’t say enough wonderful things about Dr Zaid Mammo & his team. I’ve had 3 retina surgeries & countless follow-up appointments over the past 9 months, and am constantly impressed by his incredible dedication & skill, and his consistent focus & kindness despite a clearly grueling work schedule. His team of residents/nurses/receptionists is also fantastic, working diligently and compassionately while always facing a packed waiting room. I feel unlucky to have experienced a retinal detachment, but so incredibly fortunate & grateful to have landed on Dr Mammo & his amazing team. For the life of me I cannot understand all the petty, ungracious reviews here, which mostly relate to long waits or curt treatment (really, 1 star out of 5 because you once had to wait 2 hours? Seriously?) The staff here treat a mind-boggling number of patients each day, professionally and efficiently, often starting at 7AM as well as weekends. These are people who’ve dedicated their lives to complex medicine & to healing us. A bit more grace, patience and gratitude seems fair.

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  Brenna Finch

  7 months ago · via Google

  My long-term boyfriend, Robert Legault, was supposed to get his other eye done here at the end of September, but they rescheduled it, and by the time he was supposed to go last week, they forgot about it! Then they rescheduled it for this week, but because of the state of his eye, he fell and hit his head and it caused a brain bleed! He's now in the ICU in VGH, and can't talk well now and may never walk again because of the negligence of these people! He had been complaining for months and they should've acted sooner! Now it's too late! That's why it's absolutely critical that medical professionals act on things like this immediately, and call people to come in the next day for the surgery! The people responsible for this needs to be fired and hand themselves over to the police! I feel like I want to take them to court and have them ordered to pay the damages! Our Healthcare is broken because of people like this that want to neglect people in need!

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  Brianna Bjork

  7 months ago · via Google

  STILL WAITING!!...had medical travel pay for this appt. as im a 2 and half hour flight Had my appt booked for1:30...now it is 4:47...patients still waiting and i just came in for the day...have to catch my flight at 8pm....one women been here since 11..just got in....not happy!! Had to leave at 5:30 to get back to airport get through security so did not see the Doctor...flagged her down an told her but she said other patients still waiting...When i left another lady had her appointment at 1:45 and was told another two hours wait that was at 5:30!! WAY OVER BOOKED!! The Health Board should look into this. They even called six people while i waited but they left...Disabled, senior with medical conditions, should not have to wait 6 hours, not to mention some people cannot get not get back thier lost wages...Yes emergency happens but everyday? And rebook then....The receptionist left...people could not even go to the washroom or get something to eat as they may call your name...This was one doctor...do not know about the rest..Shameful!! Patients make sure you have all your days medication with you, breakfast, lunch and dinner....hell bring a cooler, porta pottie, and extra phone power.

Services offered

• Low Vision Services
• Vision Aids

Licenses & Registrations

Associations & Accreditations

Languages Supported

Location

2550 Willow St, Vancouver, BC V5Z 3N9, Canada

Photo Gallery

Photos via Google Maps