Eye Care Centre at VGH 7 photos
Low Vision Services · Hearing & Vision

Eye Care Centre at VGH

48Developing

2550 Willow St, Vancouver, BC V5Z 3N9, Canada

3.6(126 Google reviews)
Seniors-first serviceWell reviewed (126+ reviews)

Last updated July 2026

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About

The Eye Care Centre at VGH, part of UBC's Department of Ophthalmology and Visual Sciences, provides comprehensive eye care and vision rehabilitation services to help patients maintain independence and quality of life.

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Senior Care Path Summary

The Eye Care Centre at VGH is a teaching and research facility affiliated with the University of British Columbia's Faculty of Medicine. The centre offers specialized ophthalmology services through multiple divisions, including a dedicated Vision Rehabilitation program designed to support patients managing vision loss and maintaining functional independence in their daily activities.

The department combines clinical excellence with research innovation, bringing evidence-based approaches to eye care. Their Vision Rehabilitation division works with patients to address the practical challenges of low vision, helping seniors adapt to vision changes and find strategies to stay active at home and in the community.

As part of a university medical centre, the Eye Care Centre provides access to specialists across ophthalmology, including retina experts, glaucoma specialists, and neuro-ophthalmologists. This multidisciplinary approach ensures seniors with complex or age-related eye conditions receive coordinated, comprehensive assessment and treatment planning tailored to their individual needs.

Editorial summary by Senior Care Path based on verified listing data, last reviewed July 2026.

Services offered

What low vision services typically cost

Eye Care Centre at VGH sets its own prices. These are typical ranges across Canada, so you know what to expect before you ask.

Low-vision assessmentFree through some charities
Often free to $250
Rehabilitation and trainingCNIB and VLRC often no-charge
Often free to $150 per hour
Device fitting and follow-upPlus the cost of any device
Included to $200

Costs in CAD, illustrative as of 2026. Many core services through CNIB and Vision Loss Rehabilitation Canada are offered at no charge, while optometrist-led low-vision clinics may bill an assessment fee. What you pay depends on the provider and whether your province or insurance covers it.

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Photo Gallery

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3.6

126 Google reviews

Summary of Google Reviews

Summarized by Senior Care Path from Eye Care Centre at VGH's Google rating and recent reviews. Confirm specifics with the business.

Eye Care Centre at VGH holds a 3.6-star rating across 126 Google reviews. Recent reviewers most often highlight caring, attentive staff.

Most common praise

  • Caring, attentive staff

Most common concerns

  • Occasional notes on staffing or response times
ThemesStaff & care

Most recent reviews

  • Daniel

    Daniel

    6 months ago · via Google

    Can’t say enough wonderful things about Dr Zaid Mammo & his team. I’ve had 3 retina surgeries & countless follow-up appointments over the past 9 months, and am constantly impressed by his incredible dedication & skill, and his consistent focus & kindness despite a clearly grueling work schedule. His team of residents/nurses/receptionists is also fantastic, working diligently and compassionately while always facing a packed waiting room. I feel unlucky to have experienced a retinal detachment, but so incredibly fortunate & grateful to have landed on Dr Mammo & his amazing team. For the life of me I cannot understand all the petty, ungracious reviews here, which mostly relate to long waits or curt treatment (really, 1 star out of 5 because you once had to wait 2 hours? Seriously?) The staff here treat a mind-boggling number of patients each day, professionally and efficiently, often starting at 7AM as well as weekends. These are people who’ve dedicated their lives to complex medicine & to healing us. A bit more grace, patience and gratitude seems fair.

  • Brenna Finch

    Brenna Finch

    7 months ago · via Google

    My long-term boyfriend, Robert Legault, was supposed to get his other eye done here at the end of September, but they rescheduled it, and by the time he was supposed to go last week, they forgot about it! Then they rescheduled it for this week, but because of the state of his eye, he fell and hit his head and it caused a brain bleed! He's now in the ICU in VGH, and can't talk well now and may never walk again because of the negligence of these people! He had been complaining for months and they should've acted sooner! Now it's too late! That's why it's absolutely critical that medical professionals act on things like this immediately, and call people to come in the next day for the surgery! The people responsible for this needs to be fired and hand themselves over to the police! I feel like I want to take them to court and have them ordered to pay the damages! Our Healthcare is broken because of people like this that want to neglect people in need!

  • Brianna Bjork

    Brianna Bjork

    7 months ago · via Google

    STILL WAITING!!...had medical travel pay for this appt. as im a 2 and half hour flight Had my appt booked for1:30...now it is 4:47...patients still waiting and i just came in for the day...have to catch my flight at 8pm....one women been here since 11..just got in....not happy!! Had to leave at 5:30 to get back to airport get through security so did not see the Doctor...flagged her down an told her but she said other patients still waiting...When i left another lady had her appointment at 1:45 and was told another two hours wait that was at 5:30!! WAY OVER BOOKED!! The Health Board should look into this. They even called six people while i waited but they left...Disabled, senior with medical conditions, should not have to wait 6 hours, not to mention some people cannot get not get back thier lost wages...Yes emergency happens but everyday? And rebook then....The receptionist left...people could not even go to the washroom or get something to eat as they may call your name...This was one doctor...do not know about the rest..Shameful!! Patients make sure you have all your days medication with you, breakfast, lunch and dinner....hell bring a cooler, porta pottie, and extra phone power.

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Location

2550 Willow St, Vancouver, BC V5Z 3N9, Canada

Also serves

  • Vancouver, British Columbia

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