Connect Hearing Calgary - Douglas Square 7 photos
Hearing Aids · Hearing & Vision

Connect Hearing Calgary - Douglas Square

73Good

11520 24 St SE, Calgary, AB T2Z 3J3, Canada

4.8(81 Google reviews)
Seniors-first serviceLicensed & accreditedHighly rated (4.5+ on Google)Well reviewed (81+ reviews)

Last updated July 2026

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About

Connect Hearing Calgary - Douglas Square is a full-service hearing clinic offering free hearing tests, hearing aids, and ongoing aftercare for adults in southeast Calgary. They accept VAC, WCB, WSIB and other veteran and disability benefits.

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Senior Care Path Summary

Connect Hearing Calgary - Douglas Square offers free hearing tests for adults over 18, performed by registered hearing care professionals and audiologists. No doctor referral is needed. The clinic helps identify hearing loss, measure hearing levels, and set a baseline for future care, making it easy for older adults to assess their hearing.

If hearing aids are needed, the clinic provides personalized recommendations based on lifestyle and budget. They offer a 60-day Confidence Guarantee and 3 years of free aftercare including batteries, cleanings and checkups. A price-match guarantee ensures competitive pricing. Hearing Care Plans start from $168 per month.

The clinic accepts VAC, WCB, WSIB, ADP and ODSP, and is part of the WorkSafeBC provider network. CAA, AMA and BCAA members receive up to 15% discount on hearing aids plus 5 years of free batteries. The clinic also carries hearing aid accessories, supplies, hearing protection and tinnitus treatment options.

Editorial summary by Senior Care Path based on verified listing data, last reviewed July 2026.

Services offered

What hearing aids typically cost

Connect Hearing Calgary - Douglas Square sets its own prices. These are typical ranges across Canada, so you know what to expect before you ask.

Essential, per pairCore everyday hearing
$1,800 to $3,000
Mid-range, per pairRechargeable, Bluetooth, better in noise
$3,000 to $5,000
Premium, per pairTop processing and features
$5,000 to $8,000+

Prices in CAD per pair, illustrative as of 2026, and they usually include fitting and follow-up care. What you pay depends on the technology level, your hearing needs, and the clinic. Many provincial assistive-device programs (like Ontario's ADP and Alberta's AADL) and private insurance plans cover part of the cost.

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Who This Provider Is Best For

  • Seniors needing free hearing tests and baseline assessment
  • Older adults requiring affordable hearing aids with 3 years free aftercare
  • Veterans and people on disability benefits (VAC, WCB, WSIB, ODSP eligible)
  • CAA, AMA, BCAA members seeking member discounts

Languages Supported

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Photo Gallery

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Photos via Google Maps

4.8

81 Google reviews

Summary of Google Reviews

Summarized by Senior Care Path from Connect Hearing Calgary - Douglas Square's Google rating and recent reviews. Confirm specifics with the business.

Connect Hearing Calgary - Douglas Square holds an excellent 4.8-star rating across 81 Google reviews. Recent reviewers most often highlight caring, attentive staff and responsive, helpful communication.

Most common praise

  • Caring, attentive staff
  • Responsive, helpful communication

Most common concerns

  • A few notes on the building's age or upkeep
ThemesStaff & careCommunication

Most recent reviews

  • Shel Robson

    Shel Robson

    2 months ago · via Google

    I live in Lethbridge where there is no Connect store. I mailed my hearing aids to this store and the terrific staff took care of everything and shipped them back, saving me over $100 in fuel . I am grateful for the wonderful service I received!

  • Delores stotz

    Delores stotz

    4 months ago · via Google

    My experience was great. They helped me with my hearing aids. When the first ones didn't work me they got me other ones to try and they work very good.

  • R Fiedrich

    R Fiedrich

    10 months ago · via Google

    Jordyn was so patient and helpful when my husband had to replace his worn out hearing aids. She allowed us all the time we needed to understand the instructions. She was very knowledgeable and we left feeling well looked after. A lovely lady all round.

Licenses & Registrations

  • VAC provider
  • WCB provider
  • WSIB provider
  • ADP accepted
  • ODSP accepted
  • WorkSafeBC provider
  • Part of Sonova network

Listed from the provider's website, confirm current licensing and insurance directly before hiring.

Associations & Accreditations

  • CAA Member Benefits partner
  • AMA Member Benefits partner
  • BCAA Member Benefits partner
  • Formerly Dr. Diane Fennell Audiology Ltd.

Location

11520 24 St SE, Calgary, AB T2Z 3J3, Canada

Also serves

  • Calgary, Alberta

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