Connect Hearing Winnipeg - Waverley

About

Connect Hearing Winnipeg - Waverley is a hearing clinic offering free hearing tests for adults and hearing aid fitting and support. Located at 1-1250 Waverley Street in Winnipeg, the clinic employs registered hearing care professionals and audiologists.

Most recent reviews

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  David Thompson

  a year ago · via Google

  Dec 12 2024. My wife and I had the absolute privilege of meeting with Jason Kemp and his Team at Cloud Hearing today. Everyone there, from our initial reception through to the other steps of the consult, was kind, courteous and professional. What a beautiful facility. From the moment we walked in, we felt like we were connecting with old friends even though we had never met. We were offered refreshments many times and made feel very much at home. Bill performed the hearing test with my wife after reviewing her questionnaire and then Jason came in to talk with us about the options that were available. Again, complete professionalism coupled with light and fun conversation. Once my wife decided on which hearing instruments would best serve her guided by Jason who is knowledgeable through his 30+ years in the industry and his own personal use of them, we were attended to by Nico who fitted and adjusted them for her. Finally, Jason the owner came back in and programmed them. This whole process did take a couple of hours but when we left, we both felt that we were very well informed about the hearing aids and how to control them as well as with the mobile app. I think the most comforting thing for my wife was knowing that Bill and Jason both dealt with hearing loss as well. Their genuine empathy and understanding made this a very pleasant experience for us both. It was comforting knowing my wife was getting quality care from people who actually used the equipment firsthand which they sell. If you are in need of hearing instruments (aids), I would strongly suggest you visit Cloud Hearing just off of McGillivray Boulevard. Don't let the small online social media presence fool you. When your customer service is this good, word of mouth referrals is all you really need. We have already spoken with family who will probably be paying you a visit soon. Keep up the great job Jason and to your team! PS. I could not find it anywhere on your site as to whether you can process Workers Compensation files. Maybe I missed it. If you could just drop me a line to let me know as my father-in-law was asking as he has an open claim with WCB.

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  Mike Stoesz

  a year ago · via Google

  Customer service and product knowledge is paramount at Cloud Hearing. Jason and Bill are so helpful and great at explaining the hearing aids and the hearing test process and Barb is great at the front desk. I received my hearing aids 4 weeks ago and I have contacted Cloud with questions and support and they are meeting all my expectations and making this experience of getting hearing aids a pleasure. I would STRONGLY recommend Cloud Hearing to anyone who wants help with hearing and wants a personal experience! Great job Cloud Hearing!

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  Darren Zak

  2 years ago · via Google

  The staff at Cloud Hearing is excellent to deal with. They are professional, very friendly and extremely helpful. I have lived with Tinnitus for years and just put up with it. Dr Kemp tested my hearing and explained how he could make my Tinnitus disappear with the right hearing aids. He was 100% correct. When I wear my Oticon hearing aids the ringing is gone and I can hear other sounds that I thought were gone forever. It is truly remarkable. Thanks to Dr Kemp, Bill and the rest of the staff as you have helped improve my quality of life.

Services offered

• Hearing Aids

Location

1250 Waverley St #1, Winnipeg, MB R3T 6C6, Canada