Surface Medic 4 photos
Walk-In Tubs · Bathroom Safety

Surface Medic

54Developing

21 A Caesar Ave, Nepean, ON K2G 0A8, Canada

4.3(23 Google reviews)
Seniors-first serviceLicensed & accredited

Last updated July 2026

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About

Surface Medic offers bathtub refinishing, walk-in tub conversions, and acrylic tub surrounds in the Ottawa area with over 40 years of combined team experience.

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Senior Care Path Summary

Surface Medic specializes in walk-in tub conversions and acrylic tub surrounds, helping older adults maintain bathroom accessibility and safety at home. Most jobs complete in under a day, with bathtubs ready to use within 24 hours, making this ideal for seniors who cannot afford extended bathroom downtime.

The company uses premium quality products and maintains a large fleet of five trucks to serve over 2,200 homes annually. Their experienced team brings over 40 years of combined expertise in bathtub refinishing and conversions, ensuring skilled and reliable installation.

Surface Medic is a long-standing member of the Better Business Bureau in Ottawa, reflecting commitment to professional standards and customer accountability in their aging-in-place work.

Editorial summary by Senior Care Path based on verified listing data, last reviewed July 2026.

Services offered

What walk-in tubs typically cost

Surface Medic sets its own prices. These are typical ranges across Canada, so you know what to expect before you ask.

Soaker tub, installedDoor, low step, seat
$5,000 to $8,500
Hydrotherapy (air or water jets)Heated, massaging jets
$8,500 to $14,000
Bariatric or wheelchair-accessibleWider door, outward swing
$10,000 to $18,000+

Installed prices in CAD, illustrative as of 2026. Your quote depends on the tub style, the jet package, door type, and how much plumbing or electrical work the install needs.

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Who This Provider Is Best For

  • Seniors needing accessible bathtub conversions or walk-in tub installations
  • Homeowners wanting bathtub accessibility solutions without extensive renovation downtime

Languages Supported

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Photo Gallery

Surface Medic photo 1
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Photos via Google Maps

4.3

23 Google reviews

Summary of Google Reviews

Summarized by Senior Care Path from Surface Medic's Google rating and recent reviews. Confirm specifics with the business.

Surface Medic holds a strong 4.3-star rating across 23 Google reviews.

Most common concerns

  • Some reviewers mention cost or added fees

Most recent reviews

  • x IH A IR ID Y

    x IH A IR ID Y

    a month ago · via Google

    Came to spray the tub - left it feeling like a diving board, came back in to sand without notice, leaving all the lights on in the house, doors open that are not supposed to be open because of animals. Now we have a possible foreign body to deal with. The tub still feels rough as well! Would not recommend.

  • Marie Hoover

    Marie Hoover

    3 years ago · via Google

    Long Tu of Surface Medic did a fantastic job repairing my bathtub. Paint was peeling and now it looks brand new. I appreciated that he gave me several options and did not encourage me to choose the more expensive one. I chose a less expensive option and it looks fantastic. I recommend this company.

  • Brenda S.

    Brenda S.

    3 years ago · via Google

    My landlord had my tub refurbished/resurfaced for the third time by Surface Medic in about 6 years. This latest application seems to have worked out much better this time. It was done about a month ago and seems to have cured properly to a smooth hard surface. It looks and feels closer to the original tub surface, moreso than than the last two times it was done. The newly refurbished tub doesn't have that 'soft porous plastic' feel to it this time. With only a few minor imperfections, I am hopeful that this tub coating will remain properly adhered to the tub surface and remain looking good for a few years or more to come. As always, I am doing my part with gentle tub care to help make sure that happens.

Licenses & Registrations

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Associations & Accreditations

  • BBB member, Ottawa

Location

21 A Caesar Ave, Nepean, ON K2G 0A8, Canada

Also serves

  • Ottawa area

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