Amica Royalcliffe

Most recent reviews

• J

  Jaime Lynn Cornelius

  4 months ago · via Google

  The elevators are very slow and sometimes only one is in service. The stairs are not able to be used to travel from the lobby up or down. Other than that, it seems nice. Staff are great.

• J

  John Koyounian

  5 months ago · via Google

  I suggest driving more professional with a company vehicle. Pulling out in front of someone and having them slam on their brakes so they don’t SMASH into the back of you isn’t professional. Do better. 11:00AM Monday March 30th going north bound on Wharncliffe Rd. Just before Commisioners.

• C

  Catherine Dawe

  7 months ago · via Google

  The food used to be quite good but since the 2025 change in food manager it now often consists of high refined carbs or with meat that is so tough it cannot be cut with a table knife. Dishes are repeatedly sent back to the kitchen uneaten by many frustrated residents, who simply want plain, properly prepared meals, not fancy names. Good food is something seniors truly look forward to, the constant disappointment (and huge expense) is a real source of discontent. Mom’s letter regarding an especially egregious Boxing Day and New Year’s Eve dinner was not acknowledged and there appears to be no change in the quality of the meals despite the residents’ ongoing and expressed dissatisfaction. The staff and residents are lovely and friendly but the facility has insufficient resources and suffers from delayed and poor maintenance. One elevator out of two is often broken, and as the staircases lead to outside the building, there is no way to get from floor to floor and avoid the very long wait times. The cleaning of common and private areas is not particularly rigorous and that would help stop the spread of germs. Currently (Feb 2026) the residence is going through an outbreak of some sort. The residence has great potential but would benefit from a more diligent management.

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