Cassellholme
41Limited400 Olive St W, North Bay, ON P1B 6J4, Canada, North Bay, Ontario
About This Community
Cassellholme is a retirement home option in North Bay, Ontario.
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Senior Care Path Summary
Staff-to-resident ratio: awaiting confirmation
Our team has visited this community
Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-07-06.
Who This Community Is Best For
Ideal For
- Largely independent seniors who want meals, housekeeping, and activities handled
Consider Alternatives For
- Seniors who need 24-hour nursing or complex medical care
- Those who need secure dementia care
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
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Google Reviews
View all on Google3.7
18 Google reviews
Most recent reviews
Cube 2024
a month ago · via Google
I can't even provide 1 star. If I could give a minus zero, I would. My mother had the unfortunate experience of spending the last 10 months of her life there in this miserable filthy place and was essentially neglected. They took $3,000.00 per month and failed her in every way. She was treated worst than an animal in a shelter. I visited every weekend because of the long distance of 4 hour drive. I must hold the staff accountable for a minimum of care. I would clean her room every weekend. Her food was unappealing. My mother had Alzheimers and mobility issues. She required assistance to use the washroom and shower. They were very mean and abusive to her. I wish today I made a different decision. I would ask the staff for assistance when I was there as they were the trained professionals and my poor mother was left waiting sometimes for an hour for relief. Most PSW's who I actually thought was good, was actually liars and abusers and were never reprimanded for not properly showering the people in their care, but simple hosing them off. Such indignity to these poor elderly souls. Our elderly loved ones deserve so much better. They pay a lot of money for care. Do not put your loved ones in Cassellholme Long-TermCare. My mother had a fall there that sent her to hospital, with broken hip. where her last days were spent in agony. Her death was ruled accidental and I fully blame Cassellholme Long-Term Lack of Care and the government neglect for this, and failed to provide dignified care. I cried out so often to help my mother, no one help. I hate Cassellholme Long-Term Care.
A Jones
a year ago · via Google
I wouldn’t have my own parents or grandparents live here and I pray whoever is in charge of my care when I become unable to care for myself never sends me here. What a terrible place the staff are incredibly incompetent and neglectful and the upper management couldn’t care less.
Karen Sarlo
2 years ago · via Google
Caring, intelligent and attentive staff in all areas of service to your family member or friend that calls Cassellholme home are found here. I knew my sister was deeply cared for and about each day no matter her mood or condition. Really outstanding staff.
Summary of Google Reviews
Summarized by Senior Care Path from Cassellholme's Google rating and recent reviews. Confirm specifics with the community.
Cassellholme holds a 3.7-star rating across 18 Google reviews. Recent reviewers most often highlight caring, attentive staff and quality dining and meals.
Most common praise
- Caring, attentive staff
- Quality dining and meals
- Clean, well-kept spaces
- Warm, welcoming community
Licenses & Registration
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Provincial licensing information
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Associations & Accreditations
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Verifying accreditation
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Location
400 Olive St W, North Bay, ON P1B 6J4, Canada, North Bay, Ontario P1B 6J4