Nearest emergency department
North Bay Regional Health Centre
Hospital
About 4.1 km away
- Emergency Department
- Geriatric Psychiatry
- Inpatient Rehabilitation
- Outpatient Rehabilitation
Long Term Care
Cassellholme
54Developing400 Olive St W, North Bay, ON P1B 6J4, Canada
3.7(20 reviews)Long Term Care
DiningSalon
WaitlistavailabilityPlacement is arranged through Ontario Health atHome, not by contacting the home directly.
Last updated October 2026
About This Community
Cassellholme is a long-term care facility in North Bay, Ontario that has served the community since 1925, offering private or semi-private resident rooms with ensuite washrooms.
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Claim this listing →Senior Care Path Summary
Cassellholme provides long-term care with private or semi-private rooms equipped with ensuite washrooms, bedding, bedside tables, chairs, and curtains. Adjustable beds and bedrails are available as needed.
The facility offers various services including health and wellness programs, dining, activities, and a hair salon.
Editorial summary by Senior Care Path based on verified listing data, last reviewed October 2026.
Pricing at Cassellholme
Pricing
Contact for pricing
Long Term Care
A starting price usually covers the suite, meals, housekeeping and activities. Care is added on top as needs grow, so ask for an all-in quote in writing.
Accommodation options
Private room
Semi-private room
How placement works
Applying for long-term care
This is a long-term care home, so you can't book a room directly. Placement is arranged through Ontario Health atHome, which confirms eligibility and manages the waiting list for the homes you choose.
- 1A care coordinator confirms that long-term care is the right level of care and that you're eligible.
- 2You pick the homes you'd like, and your name is added to each home's waiting list.
- 3When a bed opens and you're next in line, the home offers it to you.
Not sure long-term care is the right fit? Our free assessment can help you compare retirement homes, assisted living, and care at home too.
Who This Community Is Best For
Ideal For
- Seniors with complex medical needs who require 24-hour nursing care
Consider Alternatives For
- Active or largely independent seniors
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
Hospitals & healthcare nearby
The nearest emergency department and senior-focused healthcare, with approximate straight-line distances. These are public facilities near Cassellholme, not services it provides or is affiliated with.
Also nearby
Mattawa General Hospital
Hospital
About 56.1 km away
- Emergency Department
- Outpatient Rehabilitation
Also nearby
West Nipissing General Hospital
Hospital
About 36.5 km away
- Emergency Department
Facility and service details come from Ontario Health atHome and the Ontario Ministry of Health. Call 911 in an emergency.
Care Services
- Health and wellness
- Medication management
Amenities
- Hair salon
- Dining room
- Activities
Photo Gallery
Photos via Google Maps
Google Reviews
See all reviews on Google3.7
20 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from Cassellholme's Google rating and recent reviews. Confirm specifics with the community.
Cassellholme holds a 3.7-star rating across 20 Google reviews. Recent reviewers most often highlight caring, attentive staff and quality dining and meals.
Most common praise
- Caring, attentive staff
- Quality dining and meals
- Clean, well-kept spaces
ThemesStaff & careDiningCleanliness
Most recent reviews
Cube 2024
4 months ago · via Google
I can't even provide 1 star. If I could give a minus zero, I would. My mother had the unfortunate experience of spending the last 10 months of her life there in this miserable filthy place and was essentially neglected. They took $3,000.00 per month and failed her in every way. She was treated worst than an animal in a shelter. I visited every weekend because of the long distance of 4 hour drive. I must hold the staff accountable for a minimum of care. I would clean her room every weekend. Her food was unappealing. My mother had Alzheimers and mobility issues. She required assistance to use the washroom and shower. They were very mean and abusive to her. I wish today I made a different decision. I would ask the staff for assistance when I was there as they were the trained professionals and my poor mother was left waiting sometimes for an hour for relief. Most PSW's who I actually thought was good, was actually liars and abusers and were never reprimanded for not properly showering the people in their care, but simple hosing them off. Such indignity to these poor elderly souls. Our elderly loved ones deserve so much better. They pay a lot of money for care. Do not put your loved ones in Cassellholme Long-TermCare. My mother had a fall there that sent her to hospital, with broken hip. where her last days were spent in agony. Her death was ruled accidental and I fully blame Cassellholme Long-Term Lack of Care and the government neglect for this, and failed to provide dignified care. I cried out so often to help my mother, no one help. I hate Cassellholme Long-Term Care.
Ramandeep kaur
5 months ago · via Google
Not provide proper care to resident and very bad staff rude
A Jones
a year ago · via Google
I wouldn’t have my own parents or grandparents live here and I pray whoever is in charge of my care when I become unable to care for myself never sends me here. What a terrible place the staff are incredibly incompetent and neglectful and the upper management couldn’t care less.
Google reviews and rating refreshed October 2026.
54/ 100
Confidence Score
Developing
Our 100-point confidence rating
Trust 48/60Verified 6/40
Senior Care Path gives Cassellholme an SCP Confidence Score of 54/100 (Developing), our 100-point trust rating. How we calculate it.
The essentials
- Established
- 1925
Details provided by the operator. Confirm anything time-sensitive, such as pricing and notice periods, directly with the community.
Licenses & Registration
Licenses, registration numbers, and regulatory status are added by verified operators. Claim this listing to display them.
Claim this listing to add detailsProvincial licensing information
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Associations & Accreditations
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Claim this listing to add detailsVerifying accreditation
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Location
400 Olive St W, North Bay, ON P1B 6J4, Canada, North Bay, Ontario P1B 6J4
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Guides to help you choose
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