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Last updated 2026-07-07Photo: Cassellholme via Google
Retirement Home

Cassellholme

41Limited

400 Olive St W, North Bay, ON P1B 6J4, Canada, North Bay, Ontario

3.7(18 reviews)
Available nowavailability

About This Community

Cassellholme is a long-term care facility in North Bay, Ontario that has served the community since 1925, offering private or semi-private resident rooms with ensuite washrooms.

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Senior Care Path Summary

Cassellholme provides long-term care with private or semi-private rooms equipped with ensuite washrooms, bedding, bedside tables, chairs, and curtains. Adjustable beds and bedrails are available as needed.

The facility offers various services including health and wellness programs, dining, activities, and a hair salon.

Staff-to-resident ratio: awaiting confirmation

Our team has visited this community

Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-07-07.

Who This Community Is Best For

Ideal For

  • Seniors who need supportive care within a residential community
  • Seniors who need higher-acuity or 24-hour nursing care

Consider Alternatives For

  • Active, fully independent seniors who don't need support

Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.

Photo Gallery

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Photos via Google Maps

Google Reviews

View all on Google

3.7

18 Google reviews

Most recent reviews

  • Cube 2024

    Cube 2024

    a month ago · via Google

    I can't even provide 1 star. If I could give a minus zero, I would. My mother had the unfortunate experience of spending the last 10 months of her life there in this miserable filthy place and was essentially neglected. They took $3,000.00 per month and failed her in every way. She was treated worst than an animal in a shelter. I visited every weekend because of the long distance of 4 hour drive. I must hold the staff accountable for a minimum of care. I would clean her room every weekend. Her food was unappealing. My mother had Alzheimers and mobility issues. She required assistance to use the washroom and shower. They were very mean and abusive to her. I wish today I made a different decision. I would ask the staff for assistance when I was there as they were the trained professionals and my poor mother was left waiting sometimes for an hour for relief. Most PSW's who I actually thought was good, was actually liars and abusers and were never reprimanded for not properly showering the people in their care, but simple hosing them off. Such indignity to these poor elderly souls. Our elderly loved ones deserve so much better. They pay a lot of money for care. Do not put your loved ones in Cassellholme Long-TermCare. My mother had a fall there that sent her to hospital, with broken hip. where her last days were spent in agony. Her death was ruled accidental and I fully blame Cassellholme Long-Term Lack of Care and the government neglect for this, and failed to provide dignified care. I cried out so often to help my mother, no one help. I hate Cassellholme Long-Term Care.

  • A Jones

    A Jones

    a year ago · via Google

    I wouldn’t have my own parents or grandparents live here and I pray whoever is in charge of my care when I become unable to care for myself never sends me here. What a terrible place the staff are incredibly incompetent and neglectful and the upper management couldn’t care less.

  • Karen Sarlo

    Karen Sarlo

    2 years ago · via Google

    Caring, intelligent and attentive staff in all areas of service to your family member or friend that calls Cassellholme home are found here. I knew my sister was deeply cared for and about each day no matter her mood or condition. Really outstanding staff.

Summary of Google Reviews

Summarized by Senior Care Path from Cassellholme's Google rating and recent reviews. Confirm specifics with the community.

Cassellholme holds a 3.7-star rating across 18 Google reviews. Recent reviewers most often highlight caring, attentive staff and quality dining and meals.

Most common praise

  • Caring, attentive staff
  • Quality dining and meals
  • Clean, well-kept spaces
  • Warm, welcoming community
ThemesStaff & careDiningCleanlinessAtmosphere

Care Services

  • Health and wellness
  • Medication management

Amenities

  • Hair salon
  • Dining room
  • Activities

Licenses & Registration

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Provincial licensing information

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Associations & Accreditations

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Verifying accreditation

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Accommodation Options

Private room
Semi-private room

Location

400 Olive St W, North Bay, ON P1B 6J4, Canada, North Bay, Ontario P1B 6J4

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