CBI Home Health
Part of CBI Home Health.
920 2 Avenue a N Ste 101B, Lethbridge, AB T1H 0E3
3.2(6 reviews)- Nursing care
- Personal care
CBI Home Health is a home care agency in Lethbridge, Alberta, rated 3.2 out of 5 from 6 Google reviews and with an SCP Confidence Score of 48 out of 100. Last updated September 2026.
Pricing
Pricing
Typical in Alberta: $24–$80/hrFrom Alberta listings of this type that publish a rate. It isn't CBI Home Health's own price, so ask them for theirs.
Hourly rates depend on the care needed, the hours and the time of day. Ask for a written quote for your parent's schedule.
Google Reviews
See all reviews on Google3.26 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from Google reviews.
Reviewers describe nurses arriving late, and in one case without the supplies needed for a dressing change, which led to extra bleeding and pain. Families also report missed visits, unanswered phone calls, and a manager replying to a one-star review with a five-star one.
Most common praise
- Kind, attentive caregivers
Most common concerns
- Late arrivals and missed visits
- Nurses arriving without needed supplies
Most recent reviews
Tina Atwood
a year ago · via Google
Not really happy, my mum came home from hospital on a Friday and was told no one could see her until Tuesday. She asked for them to be there at 8 and they didn't show up until 10. Then when there was one day she didn't need them, they called asking if she wanted to terminate the care and they were told no just cancelled for ONE day. And they responded with so confirmation that she wishes to terminate her home health care. No she just doesn't need it for ONE DAY! They finally got it, but they still show up late... Honestly they are really terrible, I should give them one star...
Scott Jeffery
2 years ago · via Google
Professional nurses that show up without the supplies to do the job. Made due, but caused additional bleeding and pain. Then didn't show up No call, no answer at contact number Then was told they would be out today, which is now yesterday so their word is as good as their management! When a manager posts a five star review in response to a one star review to cheat their rating, tells you all you need to know!
Google reviews and rating refreshed September 2026.
About this agency
CBI Home Health provides home and community-based care services in the Lethbridge area of Alberta.
Lethbridge families can reach the agency through this southern Alberta office, part of a national home and community care provider that helps people stay at home. Services include personal care, nursing, homemaking and home support, dementia care, foot care and in-home therapy.
It is an approved private provider under Alberta's Client Directed Home Care program, which lets eligible clients choose their agency.
Reviews are mixed, with reviewers often mentioning late arrivals and scheduling changes, so it helps to confirm visit times and supplies before care begins.
Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.
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Claim this listing →Who this agency is best for
Ideal For
- Seniors who want to remain in their own home with extra support
- Seniors living with dementia who need specialized, secure support
Consider Alternatives For
- Families who need someone there around the clock
Guidance generated by Senior Care Path from this agency's care types, services, and amenities. Operators can refine it by claiming their listing.
What's included
Care services
- Personal care
- Nursing services
Photo Gallery
Confidence Score
Developing
Our 100-point confidence rating
Senior Care Path gives CBI Home Health an SCP Confidence Score of 48/100 (Developing), our 100-point trust rating. How we calculate it.
Licenses & Registration
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Location
920 2 Avenue a N Ste 101B, Lethbridge, AB T1H 0E3
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