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Long Term Care

Clayton Heights Care Community

66 / 100Good

Part of Park Place Seniors Living.

18788 71 Ave, Surrey, BC V4N 6L9, Canada

4.5(22 reviews)
Long Term Care
  • Pet friendly
  • Wheelchair accessible
  • Salon
WaitlistavailabilityPlacement is arranged through your regional health authority, not by contacting the home directly.

Last updated September 2026

Pricing at Clayton Heights Care Community

Pricing

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Long Term Care

A starting price usually covers the suite, meals, housekeeping and activities. Care is added on top as needs grow, so ask for an all-in quote in writing.

Accommodation options

Room

How placement works

Applying for long-term care

This is a long-term care home, so you can't book a room directly. Placement is arranged through your regional health authority, which confirms eligibility and manages the waiting list for the homes you choose.

  1. 1A care coordinator confirms that long-term care is the right level of care and that you're eligible.
  2. 2You pick the homes you'd like, and your name is added to each home's waiting list.
  3. 3When a bed opens and you're next in line, the home offers it to you.
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4.5

22 Google reviews

Summary of Google Reviews

Summarized by Senior Care Path from Clayton Heights Care Community's Google rating and recent reviews. Confirm specifics with the community.

Clayton Heights Care Community holds a strong 4.5-star rating across 22 Google reviews. Recent reviewers most often highlight caring, attentive staff and clean, well-kept spaces.

Most common praise

  • Caring, attentive staff
  • Clean, well-kept spaces
  • Engaging activities and social life
  • Warm, welcoming community
ThemesStaff & careCleanlinessActivitiesAtmosphereCommunication

Most recent reviews

  • John Smithe

    2 months ago · via Google

    I had a very disappointing experience with the director, Karin. While in the parking lot, she approached multiple people in a confrontational manner and spoke to them in a harsh, unprofessional way. At one point, she even told off a dad who was simply showing his daughter how to ride a scooter. I found her behavior to be unnecessarily aggressive and rude. I would hope that staff, especially those in leadership positions, would treat people with more courtesy and professionalism

  • Mary-Ann Taylor

    2 years ago · via Google

    We had a very welcoming experience the minute we walked through the front doors at Clayton Heights. Paige, the client services coordinator, is very professional, efficient and knowledgeable. She assisted with many of the first steps which made the move a pleasant experience. We met many of the staff in the first week including social worker Teena, Eva from OT and nurse Lady. All of the staff are friendly and accommodating and always greet me when I visit. I am pleased to see that Roy is relaxing into his new environment and joining in with other clients in the common areas. So far, it seems to be a good fit.

  • Melody Berg

    2 years ago · via Google

    A beautiful facility - warm, welcoming and immaculately maintained. Much more importantly, the staff have all been wonderful with our Dad. Staff are kind, calm and always quick to offer assistance. It’s been less than 2 months, but our Dad seems settled and “at home”. His response when family leaves is always the same - “you don’t need to rush back!” - and that says it all… it tells us he feels comfortable, safe and cared for. Seeing the care he receives has brought a great deal of peace to the whole family. A huge Thank You to all the amazing staff at Clayton Heights!

Google reviews and rating refreshed September 2026.

About this community

Clayton Heights Care Community is a long-term care facility in Surrey, British Columbia, offering specialized care in a multi-cultural environment with a Person-Centered Social Model of Care approach.

Clayton Heights Care Community provides long-term care services driven by the Person-Centered Social Model of Care, focusing on ability and wholeness rather than sickness and disability.

The facility is located at 18788 71st Avenue in Surrey, BC, in a multi-cultural neighbourhood with diverse dining options balancing resident-driven and dietitian-approved meal plans.

The residence is fully wheelchair accessible and offers on-site services including hair salon, dental care, optometry, audiology, and chaplain services. Additional services such as hairdressing and foot and nail care are available for additional fees.

Locally owned and operated, Clayton Heights is near shops, amenities, and public transit.

Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.

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Who this community is best for

Ideal For

  • Seniors requiring long-term care
  • Multi-cultural populations

Consider Alternatives For

  • Active or largely independent seniors

Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.

Care Services

  • Hair Salon
  • Dental Care
  • Optometry Care
  • Audiology
  • Chaplain Services
  • Recreational Therapy Services
  • Hairdressing
  • Foot and Nail Care

Amenities

  • Hair Salon
  • Dental Care
  • Optometry Care
  • Audiology
  • Chaplain Services
  • Visitor parking
  • Pet visitation

Key Features

  • Fully wheelchair accessible
  • Person-Centered Social Model of Care
  • Multi-cultural environment
  • Pet Friendly
  • Local shops and amenities within walking distance
  • Security and key-padded entry
  • Security cameras

Languages Supported

  • English

Photo Gallery

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Clayton Heights Care Community photo 3
Photos via Google Maps
66/ 100

Confidence Score

Good

Our 100-point confidence rating

Trust 60/60Verified 6/40
How we calculate the Confidence Score

Senior Care Path gives Clayton Heights Care Community an SCP Confidence Score of 66/100 (Good), our 100-point trust rating. How we calculate it.

Licenses & Registration

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Provincial licensing information

To review licensing and inspection reports for assisted living and residential care in British Columbia, see the provincial registry.

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Associations & Accreditations

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Verifying accreditation

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Location

18788 71 Ave, Surrey, BC V4N 6L9, Canada, Surrey, British Columbia V4N 6L9

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