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Retirement Home

Héritage Plateau

49Developing

Part of Horizon Residences.

310 Rue Rachel E, Montréal, QC H2W 0A1, Canada

2.9(15 reviews)
Retirement HomeAssisted LivingMemory CareIndependent Living
DiningGardens

Last updated September 2026

About This Community

Héritage Plateau is a private seniors residence (RPA) located on the Plateau-Mont-Royal in Montreal, with 120 units in a historic 100-year-old building offering personalized care and services for semi-autonomous seniors, those with memory loss, and respite stays.

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Senior Care Path Summary

Héritage Plateau is a certified private residence for seniors (RPA) situated at the heart of Montreal's Plateau-Mont-Royal neighbourhood.

The residence occupies a historic 100-year-old building with 120 units and provides a warm, welcoming environment close to restaurants and boutiques.

The facility offers personalized assistance for semi-autonomous seniors or those experiencing a loss of autonomy, as well as specialized support for people with Alzheimer's disease, cognitive disorders, or memory issues.

The residence also provides short-term and respite stays for those recovering after surgery or during the absence of family caregivers.

Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.

Pricing at Héritage Plateau

Pricing

Contact for pricing

Typical in Montréal: $1,650–$6,347/hrFrom Montréal listings of this type that publish a rate. It isn't Héritage Plateau's own price, so ask them for theirs.

Retirement HomeAssisted LivingMemory CareIndependent Living

A starting price usually covers the suite, meals, housekeeping and activities. Care is added on top as needs grow, so ask for an all-in quote in writing.

Accommodation options

Studio
One-bedroom apartment

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Who This Community Is Best For

Ideal For

  • Largely independent seniors who want meals, housekeeping, and activities handled
  • Seniors living with dementia who need specialized, secure support
  • Couples or individuals who want care that can grow with their needs
  • French-speaking residents and families

Consider Alternatives For

  • Seniors who need 24-hour nursing or complex medical care

Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.

Care Services

  • 24/7 care team
  • Regular medical visits
  • Personalized assistance services
  • Medication management
  • Meal preparation
  • Housekeeping and laundry
  • Emergency call system

Languages Supported

  • French

Amenities

  • Dining room
  • Terrace
  • Gardens
  • Activities program

Key Features

  • 24/7 care team
  • Home-cooked meals
  • Secure infrastructure
  • Personalized activities program
  • Free open visits every Wednesday 11am-3pm

Photo Gallery

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Héritage Plateau photo 2
Héritage Plateau photo 3
Photos via Google Maps

Google Reviews

2.9

15 Google reviews

Most recent reviews

  • Nathalie Lavoie

    Nathalie Lavoie

    a month ago · via Google

    I placed my 92-year-old mother, who has mild cognitive impairment, in care in March. I greatly appreciate the staff's attentiveness to my mother's care. The empathetic management is responsive to the family's needs.

  • Victor Moreira

    Victor Moreira

    3 months ago · via Google

    Hi , my mom had Alzheimer's and we chose this place because it was close to where she use to live. I would like everyone to know that she was not in good hands. I never wrote a Comment in my life, however I took the time to do this one. The staff , that aren't many ,are not adaptive to take care of people with difficulties . The place usually smelled like urine . My mom clothes , teeth ,glasses, were lost. I would find her wearing someone's else clothes. I can go on and on. Just please be aware!

  • Zack Le Pors

    Zack Le Pors

    5 months ago · via Google

    It's been over a year since my grandmother moved in, and it's clear that the services provided to residents are not up to par. We had to complain about a cigarette smell in her room (caused by her neighbor) four times before anything was done. We feel the staff are welcoming and warm, but what seems to be coming from the administration doesn't demonstrate that care and the elderly are central to the facility's values. The price of breakfast (for family members who want to eat with the resident) has doubled, now $15 for powdered scrambled eggs. Things are really bad. We bring Portuguese chicken every two weeks to eat with my grandmother, and we learned last week that it's no longer possible to bring in food from outside. You're supposed to provide a living environment for these people, and you don't have the right to reinforce this restriction; it's unacceptable.

Summary of Google Reviews

Summarized by Senior Care Path from Héritage Plateau's Google rating and recent reviews. Confirm specifics with the community.

Héritage Plateau holds a 2.9-star rating across 15 Google reviews. Recent reviewers most often highlight caring, attentive staff and quality dining and meals.

Most common praise

  • Caring, attentive staff
  • Quality dining and meals
  • Warm, welcoming community
  • Responsive, helpful communication

Most common concerns

  • A few notes on the building's age or upkeep
ThemesStaff & careDiningAtmosphereCommunication

Google reviews and rating refreshed September 2026.

49/ 100

Confidence Score

Developing

Our 100-point confidence rating

Trust 36/60Verified 13/40
How we calculate the Confidence Score

Senior Care Path gives Héritage Plateau an SCP Confidence Score of 49/100 (Developing), our 100-point trust rating. How we calculate it.

The essentials

Languages spoken
French

Details provided by the operator. Confirm anything time-sensitive, such as pricing and notice periods, directly with the community.

Licenses & Registration

Private seniors' residence certificate (RPA)

Certified

Registre des résidences privées pour aînés (Québec)

Register #5453 · checked October 2026

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Provincial licensing information

To check whether a private seniors' residence (RPA) in Quebec holds a certificate of compliance, search the provincial register.

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Associations & Accreditations

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Verifying accreditation

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Location

310 Rue Rachel E, Montréal, QC H2W 0A1, Canada, Montréal, Quebec H2W 0A1

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