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Retirement Home

Highview Residences London

73Good

35 &, 41 Capulet Walk, London, ON N6H 5V4, Canada

4.6(30 reviews)
Retirement HomeMemory Care
DiningGardens
Available nowavailability

Last updated September 2026

About This Community

Highview Residences London is a small, secure dementia care home in London's West End comprising two houses (Franklin House and Chapin House) with four cottages, each accommodating 12–13 residents. Founded in 2007, it provides person-centred dementia and Alzheimer's care within intimate, home-like communities.

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Senior Care Path Summary

Highview London consists of Franklin House (at 41 Capulet Walk) and Chapin House (at 35 Capulet Walk), each divided into two cottages that create small, familiar communities.

Constable and Harris cottages are within Franklin House; Taylor and Smith cottages are within Chapin House. The design emphasizes resident-centred care where daily rhythms, meals, and activities follow residents' natural routines rather than imposed schedules.

The facility is located in an established residential neighbourhood in London's West End, close to parks, churches, and community connections. Many residents are lifelong Londoners, facilitating visits from friends and extended family.

Secure perennial walking gardens provide safe outdoor access to fresh air and changing seasons.

Highview London collaborates with nearby healthcare facilities including London Health Sciences Centre and St. Joseph's Health Care London. Residents may roster with an in-house family physician experienced in geriatrics and dementia care, who provides regular in-home visits.

The home is intentionally small to ensure residents are truly known by their team, with staff familiar with each person's history, routines, and individual details.

Care is designed to provide support while encouraging independence, with a philosophy of gentle guidance and respect for dignity.

Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.

Pricing at Highview Residences London

Pricing

Contact for pricing

Typical in London: $3,090–$7,601/moFrom London listings of this type that publish a rate. It isn't Highview Residences London's own price, so ask them for theirs.

Retirement HomeMemory Care

A starting price usually covers the suite, meals, housekeeping and activities. Care is added on top as needs grow, so ask for an all-in quote in writing.

Accommodation options

Private suite with accessible ensuite bathroom

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Who This Community Is Best For

Ideal For

  • People living with dementia
  • People living with Alzheimer's disease
  • Seniors seeking person-centred care
  • Lifelong Londoners with local connections

Consider Alternatives For

  • Seniors who need 24-hour nursing or complex medical care

Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.

Hospitals & healthcare nearby

The nearest emergency department and senior-focused healthcare, with approximate straight-line distances. These are public facilities near Highview Residences London, not services it provides or is affiliated with.

View all hospitals in London

Facility and service details come from Ontario Health atHome and the Ontario Ministry of Health. Call 911 in an emergency.

Care Services

  • Assistance with bathing, dressing, and personal care
  • Chef-prepared meals and specialized dining support
  • Medication administration and monitoring
  • Visiting medical and therapeutic services
  • 24/7 access to dedicated specialized care team
  • Housekeeping, laundry, and linen services

Amenities

  • Secure perennial walking gardens
  • Enclosed walking paths
  • Dining areas
  • Open concept kitchens
  • Private suites

Key Features

  • Small, home-like cottages (12–13 residents each)
  • Secure environment with keypad-controlled entrances
  • Resident-focused daily rhythms, not imposed schedules
  • Same care team members daily
  • Intuitive cottage design supporting wayfinding
  • Virtual tours available
  • Couples can stay together when possible

Photo Gallery

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Photos via Google Maps

Google Reviews

4.6

30 Google reviews

Most recent reviews

  • Don Abelson

    Don Abelson

    5 months ago · via Google

    I cannot say enough great things about the care and support my father has received at Highview. The entire staff have been incredibly attentive and supportive of his needs, and have gone out of their way to make sure he is comfortable. From the day he moved to the residence close to a half a year ago, he has been treated with dignity and respect. My family is incredibly grateful that our father is in such a warm and welcoming environment. Highview is a very special place! The staff are truly amazing!!!

  • Heather Shephard

    Heather Shephard

    11 months ago · via Google

    All the staff at Highview London are kind, patient, knowledgeable and skilled. They respond immediately to residents who have an emotional or physical needs, and to safety alarms such as potential fall alarms. Memory care programs are offered every morning and afternoon, including proven memory enhancement programs such as Java Memory Care and the application of Montessori techniques. It is heartwarming and quite amazing to watch residents with dementia responding so positively to all the very intentional interventions. Another aspect which I have appreciated is the gentle approach by the staff in helping me adjust to having a relative suffering with dementia; I have learned a lot from them and from participating in residents activities.

  • Carolyn Boorsma

    Carolyn Boorsma

    a year ago · via Google

    Highview has been a blessing to our family. We are so pleased with the care our family member is receiving there. The admin staff were very helpful when it came to navigating all the paperwork. The nursing staff and the PSW’s are very attentive to the needs of the residents and are very kind and compassionate. We toured other care facilities and we knew instantly that Highview was the perfect fit. The facility is bright and cheerful and always clean and tidy. Our family is confident that our loved one is receiving the best care possible at Highview.

Summary of Google Reviews

Summarized by Senior Care Path from Highview Residences London's Google rating and recent reviews. Confirm specifics with the community.

Highview Residences London holds a strong 4.6-star rating across 30 Google reviews. Recent reviewers most often highlight caring, attentive staff and clean, well-kept spaces.

Most common praise

  • Caring, attentive staff
  • Clean, well-kept spaces
  • Engaging activities and social life
  • Warm, welcoming community
ThemesStaff & careCleanlinessActivitiesAtmosphereCommunication

Google reviews and rating refreshed September 2026.

73/ 100

Confidence Score

Good

Our 100-point confidence rating

Trust 60/60Verified 13/40
How we calculate the Confidence Score

Senior Care Path gives Highview Residences London an SCP Confidence Score of 73/100 (Good), our 100-point trust rating. How we calculate it.

The essentials

Established
2007

Details provided by the operator. Confirm anything time-sensitive, such as pricing and notice periods, directly with the community.

Licenses & Registration

Retirement home licence

Licensed

Retirement Homes Regulatory Authority (RHRA)

Licence #S0029 · checked October 2026

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Provincial licensing information

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Associations & Accreditations

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Location

35 &, 41 Capulet Walk, London, ON N6H 5V4, Canada, London, Ontario N6H 5V4

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