Home Instead
Part of Home Instead.
546 Leon Ave #102, Kelowna, BC V1Y 6J6
5.0(94 reviews)- Dementia care
- Palliative care
- Personal care
- Companionship
- Meal preparation
Home Instead is a home care agency in Kelowna, British Columbia, rated 5.0 out of 5 from 94 Google reviews and with an SCP Confidence Score of 60 out of 100. Last updated September 2026.
Pricing
Pricing
Typical in British Columbia: $22–$130/hrFrom British Columbia listings of this type that publish a rate. It isn't Home Instead's own price, so ask them for theirs.
Hourly rates depend on the care needed, the hours and the time of day. Ask for a written quote for your parent's schedule.
Google Reviews
See all reviews on Google5.094 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from Google reviews.
Reviewers describe fast start-up after hospital stays, with caregivers such as Jennifer and Marlene praised for kind, reliable help at home. Families value twice-daily check-ins that give adult children peace of mind when they are away.
Most common praise
- Responded quickly after hospitalization
- Caregivers Jennifer and Marlene
- Courteous, kind, compassionate staff
- Peace of mind during travel
Most recent reviews
Sandi Young
a month ago · via Google
Great service. Home Instead responded quickly to my mom’s needs after a brief hospitalization. She received extra support for shopping and housekeeping. Huge thank you to Jennifer!
Maureen Gubbels
2 months ago · via Google
When my elderly parents started to need assistance, word in the community pointed to Home Instead. Since then, Home Instead has been dropping in morning & evening, plus a longer session once a week. My parents are receiving the support they need, at a reasonable price, and they especially love Marlene - she’s part of the family now!
Tracey Wasman
3 months ago · via Google
The Home Instead service was amazing. It was able to be started the very next day as we needed it promptly. All staff members were courteous, kind , compassionate , and professional. The help was invaluable and helped my mother get through the transition period from being in the hospital to being back home on her own. It gave me peace of mind that Mom was being checked in on twice daily so I didn’t have to worry as we needed to be out of town for work. We would highly recommend the service and in the future, we will likely be using it again.
Google reviews and rating refreshed September 2026.
About this agency
Home Instead provides in-home care services for seniors in Kelowna, BC and surrounding areas. The company has been serving the community since 2002, offering personalized care plans with trained and matched Care Professionals.
The agency's flexible, customized care plans help seniors remain independent and safe in their own homes, and care can often begin within 48 hours.
Services include light housekeeping, meal preparation, medication reminders, personal care, transportation to appointments and errands, companionship, and specialized support for dementia and end-of-life care.
Care Professionals are thoroughly vetted employees, not contractors, and are designed for clients based on compatibility and needs.
Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.
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Claim this listing →Who this agency is best for
Ideal For
- Seniors who want to remain in their own home with extra support
- Seniors living with dementia who need specialized, secure support
Consider Alternatives For
- Seniors who'd rather move to a residence with meals, activities and staff on site
Guidance generated by Senior Care Path from this agency's care types, services, and amenities. Operators can refine it by claiming their listing.
What's included
Care services
- Light housekeeping
- Meal preparation
- Medication reminders
- Bathing and dressing assistance
- Transportation to appointments
- Help with errands
- Companionship
- Dementia support
- Hospice assistance
Amenities
- 24-hour support line
Also good to know
- 48-hour quick start availability
- Matched Care Professionals
- 24/7 office support
- Backup caregiver support
- No long-term contracts
Languages: English
Photo Gallery
Confidence Score
Developing
Our 100-point confidence rating
Senior Care Path gives Home Instead an SCP Confidence Score of 60/100 (Developing), our 100-point trust rating. How we calculate it.
The essentials
- In business since
- 2002
Details provided by the operator. Confirm anything time-sensitive, such as pricing and notice periods, directly with the agency.
Licenses & Registration
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Associations & Accreditations
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Location
546 Leon Ave #102, Kelowna, BC V1Y 6J6
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