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Home Care

Home Instead

66Good

Part of Home Instead.

1200 Highbury Ave N, London, ON N5Y 1A7, Canada

4.9(107 reviews)
Retirement HomeHome CareMemory CarePalliative Care
Limited availabilityavailability

Last updated September 2026

About This Community

Home Instead provides in-home senior care services in London, Ontario, offering personalized support to help older adults age safely at home. Services include assistance with daily activities, memory care, specialized care for chronic conditions, and 24-hour care options.

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Senior Care Path Summary

Home Instead has been serving the London, Ontario community since 2010. The provider offers flexible, personalized in-home care through trained and vetted Care Pros who are employees rather than contractors.

Services include daily living assistance, memory care for Alzheimer's and dementia, specialized support for chronic conditions like Parkinson's and diabetes, 24-hour care, and end-of-life care. Care can often begin within 48 hours.

The organization pairs clients with carefully matched Care Pros based on personality, preferences, and needs, and maintains 24/7 support availability for clients and families.

Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.

Pricing at Home Instead

Pricing

Contact for pricing

Typical in Ontario: $24–$216/hrFrom Ontario listings of this type that publish a rate. It isn't Home Instead's own price, so ask them for theirs.

Retirement HomeHome CareMemory CarePalliative Care

Hourly rates depend on the care needed, the hours and the time of day. Ask for a written quote for your parent's schedule.

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Who This Community Is Best For

Ideal For

  • Older adults wanting to age at home
  • Those needing daily living assistance
  • Individuals with memory loss or dementia
  • People with chronic health conditions requiring specialized support
  • Families seeking reliable, consistent caregiving

Consider Alternatives For

  • Those who need 24-hour, facility-based supervision

Guidance generated by Senior Care Path from this agency's care types, services, and amenities. Operators can refine it by claiming their listing.

Care Services

  • 24-hour care
  • Memory care support for Alzheimer's and dementia
  • Mobility assistance
  • Meal preparation and light housekeeping
  • Medication reminders
  • Bathing and dressing assistance
  • Appointments and errands accompaniment
  • Specialized care for Parkinson's
  • Diabetes care support
  • Arthritis care
  • End-of-life and palliative care

Languages Supported

  • English

Key Features

  • Care Pro matching for personality compatibility
  • 24/7 support availability
  • Care typically begins within 48 hours
  • Care Pros are employees with benefits and insurance
  • Flexible scheduling
  • Customized care plans

Photo Gallery

Home Instead photo 1
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Home Instead photo 3
Photos via Google Maps

Google Reviews

4.9

107 Google reviews

Most recent reviews

  • chantal hampson

    chantal hampson

    5 months ago · via Google

    We hired Home Instead to take care of my 90 year older mother-in-law. She needed some assistance with cooking, bathing and basic wellness checks. They paired her with caregiver Lou Ann who has helped tremendously with her care. My mother-in-law greatly enjoys her company and always talks about the wonderful homecooked and healthy meals Lou Ann prepares. Home Instead has allowed her to stay in her apartment while giving us the peace of mind that she is regularly cared for. Lou Ann keeps a journal at her apartment about all visits and readily points out any areas of concerns. We couldn’t be happier with the service and would recommend to anyone looking for in home care.

  • Caitlin Ritchie

    Caitlin Ritchie

    5 months ago · via Google

    Pam from Home Instead has been incredible in helping to care for my grandmother. My grandmother looks forward to Pam coming to visit her every week. My family feels confident and secure when Pam is at her house and we know she is being well cared for. It helps alleviate our worries.

  • Rod Stuber

    Rod Stuber

    5 months ago · via Google

    I have had a fantastic experience with Home Instead helping to look after my parents. Valerie is the best thing that could have happened for them and for me. She is helpful, in so many ways. Their home is now well looked after, my father is in a routine now for taking his meds, both my parents are eating good meals consistently, my father is well dressed and most importantly both my parents and I have great trust in Valerie as she looks after both their physical and emotional needs.

Summary of Google Reviews

Summarized by Senior Care Path from Home Instead's Google rating and recent reviews. Confirm specifics with the community.

Home Instead holds an excellent 4.9-star rating across 107 Google reviews. Recent reviewers most often highlight caring, attentive staff and quality dining and meals.

Most common praise

  • Caring, attentive staff
  • Quality dining and meals
  • Warm, welcoming community
  • Responsive, helpful communication
ThemesStaff & careDiningAtmosphereCommunicationSafety

Google reviews and rating refreshed September 2026.

66/ 100

Confidence Score

Good

Our 100-point confidence rating

Trust 60/60Verified 6/40
How we calculate the Confidence Score

Senior Care Path gives Home Instead an SCP Confidence Score of 66/100 (Good), our 100-point trust rating. How we calculate it.

The essentials

Established
2010
Languages spoken
English

Details provided by the operator. Confirm anything time-sensitive, such as pricing and notice periods, directly with the community.

Licenses & Registration

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Provincial licensing information

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Associations & Accreditations

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Verifying accreditation

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Location

1200 Highbury Ave N, London, ON N5Y 1A7, Canada, London, Ontario N5Y 1A7

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