Home Instead
Part of Home Instead.
1449 Prairie Ave #4, Port Coquitlam, BC V3B 1S9
4.9(18 reviews)Home Instead is a home care agency in Port Coquitlam, British Columbia, rated 4.9 out of 5 from 18 Google reviews and with an SCP Confidence Score of 60 out of 100. Last updated September 2026.
Pricing
Pricing
Typical in British Columbia: $22–$130/hrFrom British Columbia listings of this type that publish a rate. It isn't Home Instead's own price, so ask them for theirs.
Hourly rates depend on the care needed, the hours and the time of day. Ask for a written quote for your parent's schedule.
Google Reviews
See all reviews on Google4.918 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from Google reviews.
Reviewers describe caring, reliable home support during serious illness, from ALS care arranged through coordinator Mandi to caregivers like Gloria, Kerry and Ana who stayed flexible through hospital stays and a move to long-term care. One family also found prompt, dependable help for a 101-year-old friend, which gave the caregiver time away.
Most common praise
- Compassionate, skilled caregivers
- Well-matched caregivers for needs
- Flexible, caring staff through hospital stays
- Responsive, prompt and reliable team
Most recent reviews
Kirsten Hammond
2 months ago · via Google
My mom chose Home Instead as her private care provider back in 2025 when she was diagnosed with ALS. It was the best choice and decision she could have made. Mandi consistently provided compassionate care and was exceptionally skilled at pairing the appropriate caregivers for my moms needs and personality. The caregivers themselves (Jenny and Mina) were kind, compassionate, detail oriented and thorough. They consistently used their critical thinking skills to solve problems as they arose (and as my moms abilities declined) and went above and beyond the tasks they needed to do. The team responded to any concerns with compassion, validation and most importantly they took action in a timely manner. I have so much gratitude for the Home Instead team. I cannot recommend them highly enough.
IJ P
10 months ago · via Google
We would give Home Instead- POCO 10 Stars if we could! They have been caring, compassionate and professional throughout our journey with our parents. First with our dad & mom at home, through to dad’s hospital stay, his passing and then mum’s hospital stay, home stay and even willing to assist now that she has been moved to a Long-term care home. Katie & Mandi have been fantastic on the management/booking front and we can’t say enough about the staff Gloria, Kerry and more recently Ana - they are all flexible & caring. Truly in the right profession-our heartfelt thanks to each of you. We felt our parents were loved by Home Instead when we couldn’t be there.
brigitte dunbar
11 months ago · via Google
I've been really happy to have someone else to help with my 101 year old friend. She had been very independent until the last few months, and I did not know what to do with her new hearing, paranoia, dementia and related issues. Home Instead answered my call professionally, and got in touch about what my friend needed and started helping within days. They have been responsible, prompt and caring and did what they said they would do. My life has become so much easier just knowing that if I want a couple of days away, I have someone to help. Fraser Health has been helping, but their scheduling and red tape have been so frustrating. Their inability to add additional duties in a timely manner and without several phone calls and leaving messages and waiting, waiting, waiting. Home Instead has been reliable and efficient and I suggest anyone needing this type of help with a loved one or friend, should give them a call to keep their own sanity.
Google reviews and rating refreshed September 2026.
About this agency
Home Instead is a home care option in Port Coquitlam, British Columbia.
Staff are described as compassionate, thorough and professional, and the office is praised for being prompt and responsive.
Reviewers also mention support through difficult transitions. One family describes care at home, a hospital stay and later a move to long-term care, with the team still willing to help.
Another describes help for a 101-year-old friend with hearing loss, dementia and paranoia, with caregivers starting within days of the first call.
Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.
Managed by
This listing hasn't been claimed yet.
Claim this listing →Who this agency is best for
Ideal For
- Seniors who want to remain in their own home with extra support
- Seniors living with dementia who need specialized, secure support
Consider Alternatives For
- Families who need someone there around the clock
Guidance generated by Senior Care Path from this agency's care types, services, and amenities. Operators can refine it by claiming their listing.
Photo Gallery
Confidence Score
Developing
Our 100-point confidence rating
Senior Care Path gives Home Instead an SCP Confidence Score of 60/100 (Developing), our 100-point trust rating. How we calculate it.
Licenses & Registration
No licence on file yet. Verified providers add it and our team checks it against the register. Is this your listing?
What do these licences mean? Are home care agencies licensed? What to check instead.
Associations & Accreditations
No accreditations added yet. Verified providers add them and our team checks each one. Is this your listing?
New to these badges? What senior care association membership means, and how it differs from a licence.
Location
1449 Prairie Ave #4, Port Coquitlam, BC V3B 1S9
Get directionsIs this your listing? Claim it free to update your details and connect with families.
Claim this listingMore home care in Port Coquitlam
If Home Instead is not quite the right fit, here are other well-rated home care in Port Coquitlam and nearby, each with its own Confidence Score and real reviews.
Not sure this is the right fit?
Take our free assessment and see the care options that match your situation. No cost, and no pressure.
Guides to help you choose
Straightforward, Canada-specific reading on cost, comparisons, and what to look for as you weigh home care.
Run a senior care service or facility? Keep your listing accurate.
Claim your listing for free, tell us about a change, or talk with us about reaching more families.