Home Instead
54DevelopingPart of Home Instead.
10318 Whalley Blvd Unit 1, Surrey, BC V3T 4H4, Canada
5.0(8 reviews)Last updated September 2026
About This Community
Home Instead provides in-home senior care services in Richmond, North Delta and Surrey, British Columbia, serving the community since 2016. They offer personalized care including companionship, memory support, personal care assistance, and specialized services.
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Claim this listing →Senior Care Path Summary
Home Instead is an in-home senior care provider serving Richmond, North Delta and Central Surrey, BC, with two offices in the region.
Founded in 1994 globally and operating locally since 2016, they offer flexible home care services tailored to older adults who wish to remain in their homes.
Their services include memory care for those with Alzheimer's and dementia, specialized care for conditions like Parkinson's and diabetes, 24-hour care support, end-of-life and palliative care, and assistance with daily tasks such as meal preparation, light housekeeping, and transportation to appointments.
Care Pros are thoroughly vetted and matched to clients based on compatibility and specific care needs.
Home Instead emphasizes rapid service initiation, often starting care within 48 hours, and provides 24/7 office support. They employ Care Professionals directly rather than contracting out, and handle payroll, insurance, and scheduling.
8-star Google rating with local reviews praising their attentive and compassionate approach to care.
Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.
Pricing at Home Instead
Pricing
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Hourly rates depend on the care needed, the hours and the time of day. Ask for a written quote for your parent's schedule.
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Who This Community Is Best For
Ideal For
- Older adults wanting to remain at home
- Individuals with memory loss, Alzheimer's or dementia
- Seniors with chronic health conditions
- Those needing mobility assistance
- Families seeking flexible, personalized care
Consider Alternatives For
- Those who need 24-hour, facility-based supervision
Guidance generated by Senior Care Path from this agency's care types, services, and amenities. Operators can refine it by claiming their listing.
Care Services
- 24-hour care
- Memory care for Alzheimer's and dementia
- Mobility assistance
- Personal care and bathing assistance
- Meal preparation
- Light housekeeping and laundry
- Medication reminders
- Accompaniment to appointments and errands
- Specialized care for Parkinson's disease
- Diabetes-friendly meal support
- Heart disease support
- Arthritis care
Languages Supported
- English
Amenities
- 24/7 office support line
- In-home care coordination
Key Features
- Rapid service start within 48 hours
- Personalized care plan matching
- Employees receive background and reference checks
- 24/7 backup caregiver coverage
- Experienced team with dementia and chronic condition training
- Serves Richmond, North Delta and Central Surrey
Photo Gallery
Google Reviews
See all reviews on Google5.0
8 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from Home Instead's Google rating and recent reviews. Confirm specifics with the community.
Home Instead holds an excellent 5.0-star rating across 8 Google reviews. Recent reviewers most often highlight caring, attentive staff and warm, welcoming community.
Most common praise
- Caring, attentive staff
- Warm, welcoming community
- Responsive, helpful communication
Most recent reviews
Jennifer Gasmen
8 months ago · via Google
I've been very happy working with Home Instead. From day one, the team has been incredibly supportive and encouraging. They guided me every step of the way and made sure I feel confident in my role. They provide continuous training that truly helps me - and other CarePros- grow and improve, ensuring that we always give our clients tha quality care they deserve. Becausenof their guidance and support, my professionalism and career growth have been constantly molded, helping me become a better CarePro for our clients. I'm truly grateful to be part of such a caring and dedicated team.
Garth Johnson
8 months ago · via Google
I am writing this review for my cousin Maria, a customer of Home Instead in Richmond, B.C. Maria has had great care from Vivian over the past years and Maria wanted to write this review so that Vivian and the people at Home Instead are truly appreciated for all they do. Without Vivian being there for Maria multiple times per week, we don't know what we would do. Thanks you Vivian. Maria
Manisha Rani
9 months ago · via Google
My experience with Home Instead has been positive. The team is supportive, always available when i needed, also communication is clear, and I received good training to provide quality care. Working with home instead has helped me to grow professionally.
Google reviews and rating refreshed September 2026.
Confidence Score
Developing
Our 100-point confidence rating
Senior Care Path gives Home Instead an SCP Confidence Score of 54/100 (Developing), our 100-point trust rating. How we calculate it.
The essentials
- Established
- 2016
- Languages spoken
- English
Details provided by the operator. Confirm anything time-sensitive, such as pricing and notice periods, directly with the community.
Licenses & Registration
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Claim this listing to add detailsProvincial licensing information
To review licensing and inspection reports for assisted living and residential care in British Columbia, see the provincial registry.
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Associations & Accreditations
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Claim this listing to add detailsVerifying accreditation
Beyond licensing, some senior living communities hold voluntary, independent accreditation. You can learn about the main accrediting bodies in Canada.
Location
10318 Whalley Blvd Unit 1, Surrey, BC V3T 4H4, Canada, Surrey, British Columbia V3T 4H4
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