MCITY Support Services
53Developing137 Byron St N #3, Whitby, ON L1N 4M8, Canada, Whitby, Ontario
About This Community
MCITY Support Services provides home care including personal care, companionship, palliative care, and medication management. Available 24 hours a day, 7 days a week.
Managed by
This listing hasn't been claimed yet.
Senior Care Path Summary
MCITY Support Services offers personal support workers, companionship services, meal preparation, palliative care, technology assistance, medication reminders, wound care, and respite care.
Staff are fully trained, insured, and include Personal Support Workers and nursing teams with experience in hospitals, long-term care facilities, and private residences.
The organization is registered with $5,000,000 liability insurance, and provides 24/7 availability with a client-specific portal for care plans, communications, scheduling, and billing history.
They serve clients with various conditions including Alzheimer's, dementia, post-operation recovery, Parkinson's, and motor vehicle accident recovery.
Staff-to-resident ratio: awaiting confirmation
Our team has visited this community
Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-07-07.
Who This Community Is Best For
Ideal For
- Seniors requiring home care
- Individuals with Alzheimer's or dementia
- Post-operation recovery
- End-of-life care
- Respite care support
Consider Alternatives For
- Independent seniors who don't require memory support
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
Photo Gallery
Google Reviews
View all on Google5.0
3 Google reviews
Most recent reviews
Suzie Reeves
3 months ago · via Google
It was a pleasure working at Mcity Support Services as a PSW for two years. This was my first job after finishing school, and it gave me valuable experience working in the community. The coordinators communicated well and kept my schedule consistently busy, which I appreciated. Mcity provides compassionate, high-quality care to their clients, and I’m grateful for the experience I gained there. I would recommend any healthcare worker to consider being part of their team.
Khadijah Willis
5 months ago · via Google
Working at MCITY Support Services as a PSW is a positive and rewarding experience. The clients are pleasant and make it easy to support them with their Activities of Daily Living, and my co-workers are supportive and great to work alongside. Management maintains open and clear communication, shares helpful resources to build our skill set, and offers flexibility with work hours. Overall, it’s a respectful and supportive environment that I’m genuinely grateful to be part of.
Kylie Lee (grizzxizzy)
3 years ago · via Google
Experienced and kind staff has been helping my grandmother for months and have been a huge weight off myself and my family's shoulders.
Summary of Google Reviews
Summarized by Senior Care Path from MCITY Support Services's Google rating and recent reviews. Confirm specifics with the community.
MCITY Support Services holds an excellent 5.0-star rating across 3 Google reviews. Recent reviewers most often highlight caring, attentive staff and engaging activities and social life.
Most common praise
- Caring, attentive staff
- Engaging activities and social life
- Warm, welcoming community
- Responsive, helpful communication
Care Services
- Personal care
- Companionship
- Meal preparation
- Palliative care
- Medication reminders
- Wound care
- Respite care
- Technology assistance for seniors
- 24-hour nursing
Licenses & Registration
Licenses, registration numbers, and regulatory status are added by verified operators. Claim this listing to display them.
Provincial licensing information
To review licensing and compliance for retirement and long-term care homes in Ontario, search the official public registers.
Associations & Accreditations
Licenses, registration numbers, and regulatory status are added by verified operators. Claim this listing to display them.
Verifying accreditation
Beyond licensing, some senior living communities hold voluntary, independent accreditation. You can learn about the main accrediting bodies in Canada.
Key Features
- 24/7 availability
- Fully trained and insured caregivers
- Vulnerable Sector Check required
- Client portal access
- Specialty care for Alzheimer's and dementia
Languages Supported
- English
Location
137 Byron St N #3, Whitby, ON L1N 4M8, Canada, Whitby, Ontario L1N 4M8
More memory care in Whitby
If MCITY Support Services is not quite the right fit, here are other well-rated memory care in Whitby and nearby, each with its own Confidence Score and real reviews.