West Coast In-Home Care Inc. (CARE ON CALL)
1200 W 73rd Ave #1100, Vancouver, BC V6P 6G5
5.0(66 reviews)- 24-hour and live-in care
- Dementia care
- Personal care
- Companionship
- Medication help
West Coast In-Home Care Inc. (CARE ON CALL) is a home care agency in Vancouver, British Columbia, rated 5.0 out of 5 from 66 Google reviews and with an SCP Confidence Score of 60 out of 100. Last updated September 2026.
Pricing
Pricing
Typical in British Columbia: $22–$130/hrFrom British Columbia listings of this type that publish a rate. It isn't West Coast In-Home Care Inc. (CARE ON CALL)'s own price, so ask them for theirs.
Hourly rates depend on the care needed, the hours and the time of day. Ask for a written quote for your parent's schedule.
Google Reviews
See all reviews on Google5.066 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from Google reviews.
Reviewers describe West Coast's in-home caregivers as cheerful and dedicated, helping a disabled client stay in her own home for 18 months. Caregivers who worked with the agency praise its professional, respectful communication, shift matching, and a supportive workplace led by caring management.
Most common praise
- Cheerful, dedicated caregivers
- Helped client stay in her home
- Professional, respectful communication
- Effort to match suitable shifts
Most recent reviews
John Waters
5 months ago · via Google
I have been receiving homecare support from West Coast Homecare for 18 months now and have been impressed by the quality of service provided by West Coast and by the help & dedication of the West Coast workers. Their support has enabled me to stay on in my home despite my having become disabled. They help not only by way of the domestic and personal assistance they provide but also by bringing into my home a spirit of cheerfulness and hope that has helped me to manage my situation. I & my family are very grateful. My medical improvement, both physical and mental, has been attributable to both my doctors and my West Coast homecare workers. I strongly recommend West Coast to seniors and their families needing such assistance.
Rinchen Dem
6 months ago · via Google
I had a very positive experience working with this organization. The team is professional, supportive, and always communicates clearly and respectfully. They make an effort to match caregivers with suitable shifts and are always available if I have questions or need assistance. I truly appreciate the way they value their staff and create a positive working environment. It makes a big difference to feel supported and respected in my role. I would definitely recommend them to other caregivers looking for a reliable and caring team.
Chikondi COBURN
6 months ago · via Google
After six years with this home care agency, I can confidently say it is an organization that genuinely cares both about its clients and its staff. The leadership fosters a culture of respect, accountability, and compassion. It has been an environment where I’ve grown professionally while contributing to meaningful, person-centered care. I highly recommend this agency to anyone looking for a supportive workplace or quality home care services.
Google reviews and rating refreshed September 2026.
About this agency
Family-owned home care provider in Vancouver and the Lower Mainland serving seniors for 15 years. Offers personalized services from part-time to 24/7 live-in care.
West Coast In-Home Care is a family-owned home care agency operating in Vancouver and the Lower Mainland for 15 years. The company is not a franchise and holds an A+ rating with the Better Business Bureau.
Services range from 3-4 hours per day to 24/7 live-in care and are available 7 days a week.
Services include in-home care for seniors, companionship, specialized dementia and Alzheimer's care, respite care, home safety assessments, medication management, and personal care assistance.
The company serves Vancouver, Burnaby, Richmond, North Shore, White Rock, Coquitlam, and surrounding areas.
Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.
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Claim this listing →Who this agency is best for
Ideal For
- Seniors who want to remain in their own home with extra support
- Seniors living with dementia who need specialized, secure support
Consider Alternatives For
- Seniors who'd rather move to a residence with meals, activities and staff on site
Guidance generated by Senior Care Path from this agency's care types, services, and amenities. Operators can refine it by claiming their listing.
What's included
Care services
- 24-hour live-in care
- Personal care
- Companionship
- Dementia and Alzheimer's care
- Medication management
- Mobility support
- Light housekeeping
- Home safety assessment
- Fall prevention
- Respite care
Also good to know
- Family-owned agency
- A+ Better Business Bureau rating
- Services available 7 days a week
- Flexible care hours
- Specialized dementia care
Languages: English
Photo Gallery
Confidence Score
Developing
Our 100-point confidence rating
Senior Care Path gives West Coast In-Home Care Inc. (CARE ON CALL) an SCP Confidence Score of 60/100 (Developing), our 100-point trust rating. How we calculate it.
The essentials
- In business since
- 2009
Details provided by the operator. Confirm anything time-sensitive, such as pricing and notice periods, directly with the agency.
Licenses & Registration
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Associations & Accreditations
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Location
1200 W 73rd Ave #1100, Vancouver, BC V6P 6G5
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