Westmount One

Most recent reviews

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  philippa k

  5 months ago · via Google

  I have only glowing things to say about Westmount One. Our experience with Steve and Lynn went above and beyond what I could have hoped for in regards to their care and accommodation for our mother . They were compassionate, flexible and extremely kind. If I could give Westmount One 10 stars I would and I would trust them with the care of any aging parent.

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  Jeremy Weisz

  7 months ago · via Google

  Absolutely a fantastic place Steven and Lynn absolutely cannot do enough for us. Had dinner there in the dining area with my father food was absolutely fantastic. This in my books is the top senior living facility in Montreal

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  Daniela Rojo

  a year ago · via Google

  This place has a fancy lobby and that's about it. If your family member needs to be on the 3rd floor due to memory or mobility issues, you can forget about them getting to participate in activities. There is not a single activity done for them on the 3rd floor. I bought some art kits for old folks (painting with water, puzzles) and I asked the staff if we could leave them in the main area (3rd floor) so residents could enjoy them but I was told no. They literally do not have a single thing for them to do, it's unreal. There's not even a comfortable seating area in the main room with the tv. It's either sit in your own room alone or sit in a hard chair in front of a horrible tv show. Old equipment, no lifts for helping residents into bed, my grandma had to be pushed in a wheelchair without a footrest for over a year, causing her feet to bounce along the floor whenever someone moved her. Which in turn caused a knee issue for her. Just disgusting how this place treats their residents. Please don't put your family members here, I've seen residents arrive on their first day with hope in their eyes for their new home, and watched their spirit change completely over time. No ambience at all (besides the show-y first floor), the dining area on the third floor never has any music or even an interesting tv show playing. Every time I ate with my grandma I was heartbroken at the sad energy in the dining area. I heard one staff member tell an older resident that at her age she shouldn't be walking and should just be resting all day. This is the opposite of the truth, it's super important to keep moving our bodies daily as we age, it's been proven. The staff is nice enough and I love their Caribbean and Filipino energies - but I suspect they're overworked and was told by a couple that they're only paid minimum wage!!! We moved my grandma to a government run home now and the difference is insane! Please please, if you love your family member do not let them live here ..