2 photosCSL Medical Alert
42Limited1029 View St, Victoria, BC V8V 0C9, Canada
Last updated July 2026
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CSL Protection is a Quebec-based 24/7 medical alert system provider serving older adults across Canada, offering wearable devices with fall detection and GPS options starting at $30 per month.
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CSL Protection provides medical alert systems designed to help seniors age safely at home or away. Equipment is free to start, with flexible month-to-month subscriptions and no contracts, allowing cancellation anytime. The company offers 24/7 professional support across Canada, with qualified operators trained to assess situations and dispatch emergency services or contact relatives when needed.
Systems range from home-based pendants and bracelets with waterproof help buttons to mobile wearables with fall detection and GPS positioning for seniors who move around their community. Fall detection technology is available on higher-tier packages, and equipment includes battery backup lasting 48 hours in case of power loss.
All devices are water-resistant for daily use, including showers and baths. The company notes that seniors may be eligible for provincial tax credits, and FADOQ members receive a 10% discount on all packages. Support is available toll-free in both English and French.
Editorial summary by Senior Care Path based on verified listing data, last reviewed July 2026.
Services offered
What medical alert systems typically cost
CSL Medical Alert sets its own prices. These are typical ranges across Canada, so you know what to expect before you ask.
- In-home, landlineIf you have a home phone
- $20 to $35 / month
- In-home, cellularNo landline needed
- $30 to $45 / month
- Mobile GPS (on-the-go)Help away from home
- $40 to $60 / month
Illustrative CAD as of 2026, billed monthly. What moves the price: whether the unit is in-home or mobile GPS, the equipment included, an added fall-detection sensor, and whether you pay annually or month to month.
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Who This Provider Is Best For
- Older adults wanting 24/7 emergency response from home
- Seniors who go out and need GPS and mobile coverage
- People concerned about falls seeking automatic fall detection
- Families needing flexible, month-to-month alert service without contracts
Languages Supported
- English
- French
- Simplified Chinese
- Traditional Chinese
- Punjabi
- Spanish
Photo Gallery
Photos via Google Maps
Google Reviews
See all reviews on Google1.0
1 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from CSL Medical Alert's Google rating and recent reviews. Confirm specifics with the business.
CSL Medical Alert holds a 1.0-star rating across 1 Google reviews. Recent reviewers most often highlight a safe, reassuring environment.
Most common praise
- A safe, reassuring environment
Most recent reviews
Konrad Pimiskern
a year ago · via Google
Extremely disappointed No customer service… took days - not hours- to return my calls My fathers medical alert pendant was not working for at least 4 days - broken- company sent a replacement via land mail which took over a week No explanation why the would not send it overnight They expect us to pay for return of broken unit as well as pay for the two weeks of no medical alert coverage. This is not a safe or reliable company.
Licenses & Registrations
Associations & Accreditations
- 100% Quebec company
- FADOQ member discount partner
Location
1029 View St, Victoria, BC V8V 0C9, Canada
Also serves
- Canada-wide
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