National Capital Alarm & Surveillance, medical alert systems in Ottawa
Medical Alert Systems · Safety & Monitoring

National Capital Alarm & Surveillance

72 / 100Good

1568 Merivale Rd #229, Ottawa, ON K2G 5Y7

4.6(43 Google reviews)
  • Seniors-first service
  • Licensed & accredited
  • Highly rated (4.5+ on Google)

Last updated October 2026 · Is this your business?

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About

A local Ottawa security company that also offers medical alert pendants with 24/7 emergency response. A helpful option for seniors living at home in the Ottawa-Gatineau region.

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Senior Care Path Summary

The team installs medical alert devices for seniors and their families. The Lifesentry package includes a pendant and base unit with two-way voice. The pendant is waterproof and can be worn at home, in the garden or in the shower.

Operators are available 24/7 and can contact local emergency services and loved ones. The package lists a one-time cost for installation, pendant and base, then a monthly fee with no contract. The team also offers an assessment booking for its security services.

Editorial summary by Senior Care Path based on verified listing data, last reviewed October 2026.

Services offered

What medical alert systems typically cost

National Capital Alarm & Surveillance sets its own prices. These are typical ranges across Canada, so you know what to expect before you ask.

In-home, landlineIf you have a home phone
$20 to $35 / month
In-home, cellularNo landline needed
$30 to $45 / month
Mobile GPS (on-the-go)Help away from home
$40 to $60 / month

Illustrative CAD as of 2026, billed monthly. What moves the price: whether the unit is in-home or mobile GPS, the equipment included, an added fall-detection sensor, and whether you pay annually or month to month.

Compare medical alert systems brands, prices and funding

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Who This Provider Is Best For

  • Seniors living alone who want a button to call for help
  • Families wanting peace of mind for a parent at home
  • Seniors who garden or spend time outdoors near home

Languages Supported

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Photo Gallery

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4.6

43 Google reviews

Summary of Google Reviews

Summarized by Senior Care Path from Google reviews.

National Capital Alarm & Surveillance holds a strong 4.6-star rating across 43 Google reviews. Recent reviewers most often highlight clean, well-kept spaces and warm, welcoming community.

Most common praise

  • Clean, well-kept spaces
  • Warm, welcoming community

Most recent reviews

  • taha rizvi

    3 months ago · via Google

    I had a great experience with Julian from National Capital Alarm Service. He installed my security cameras professionally and did an outstanding job from start to finish. He was punctual, knowledgeable, and took the time to explain how everything worked. The installation was clean, efficient, and he made sure the cameras were positioned perfectly before leaving. His attention to detail and excellent customer service really stood out. I highly recommend Julian and National Capital Alarm Service to anyone looking for quality security camera installation. Thank you for the excellent service!

  • Charbel Saghbini

    7 months ago · via Google

    I 100% recommend them, professional and clean work. We used their services for our business and they were so good that we went back to them for our home. Thanks guys

  • Adrienne Adjeleian

    a year ago · via Google

    Julien did an outstanding job installing cameras at my studios. He was professional, efficient, and took the time to make sure everything was set up perfectly. He walked me through the system and made sure I was comfortable using it before he left. The cameras are top-notch, with clear footage day and night, and the process couldn’t have been smoother. I’m so impressed with his work and highly recommend him to anyone looking for a reliable security solution!

Licenses & Registrations

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What do these licences mean? How to check a contractor's licences, insurance and WSIB.

Associations & Accreditations

  • ULC approved monitoring

New to these badges? What senior care association membership means, and how it differs from a licence.

Location

1568 Merivale Rd #229, Ottawa, ON K2G 5Y7

Also serves

  • Ottawa
  • Gatineau
  • Ottawa-Gatineau region

Photos via Google Maps

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