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Red Dot Alerts
36Limited1900 City Park Dr, Ottawa, ON K1J 1A3, Canada
Last updated July 2026
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Red Dot Alerts is a Canadian-owned medical alert system provider based in Ottawa, offering 24/7 emergency response, fall detection, and GPS tracking devices for seniors across Ontario.
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Red Dot Alerts provides personal alert buttons and wearable devices designed to help seniors live independently while staying connected to emergency support. The RDA Mobile pendant offers discreet, two-way communication with certified care specialists, and the RDA At-Home system works without a landline. Both devices include automatic fall detection that alerts a monitoring centre when a fall occurs, and trained bilingual Canadian operators respond immediately to summon help or contact personal emergency contacts.
The company offers multiple solutions tailored to seniors' needs: the RDA Pace smartwatch for active users, and the GPS SmartSole, water-resistant shoe insoles with GPS tracking for location sharing. All devices are water-resistant and require no long-term contracts, making them flexible for aging in place.
Red Dot Alerts has a 30-year history in senior care and was founded by specialists in elderly care. The company partners with established home care, health, and senior service organizations, and customers report confidence and peace of mind using the service.
Editorial summary by Senior Care Path based on verified listing data, last reviewed July 2026.
Services offered
What medical alert systems typically cost
Red Dot Alerts sets its own prices. These are typical ranges across Canada, so you know what to expect before you ask.
- In-home, landlineIf you have a home phone
- $20 to $35 / month
- In-home, cellularNo landline needed
- $30 to $45 / month
- Mobile GPS (on-the-go)Help away from home
- $40 to $60 / month
Illustrative CAD as of 2026, billed monthly. What moves the price: whether the unit is in-home or mobile GPS, the equipment included, an added fall-detection sensor, and whether you pay annually or month to month.
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Who This Provider Is Best For
- Seniors aging in place who want 24/7 emergency support
- Older adults living alone or in independent housing
- Seniors at risk of falls who want automatic detection
- Active seniors wanting portable protection away from home
- Families seeking peace of mind about aging parents' safety
Languages Supported
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Google Reviews
3.7
12 Google reviews
Most recent reviews
Harrsh Banthia
11 months ago · via Google
Great customer service! Saviour for old people!!!
gerard bourque
a year ago · via Google
theworsecompanytodealwith3 times i needed the nonexisting remote botton it does not work my calls go unanswered ,since jan 28 ive been trying finally fixed and happy
Samantha Hare
a year ago · via Google
I am so extremely disappointed with this company. While the device itself is satisfactory as a step counter, the company seemingly forgets that they are providing a paid emergency service. They are unresponsive—we have sent multiple follow ups that have gone completely unanswered—their support team consistently has issues locating our account so cannot provide support, and the number of false alarms is ludacris. I would not recommend this company for anyone looking for peace of mind regarding their loved one.
Licenses & Registrations
Associations & Accreditations
Location
1900 City Park Dr, Ottawa, ON K1J 1A3, Canada
Also serves
- Ottawa, Ontario
- Across Ontario
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