Scootaround Powered by WHILL

About

Scootaround Powered by WHILL is a mobility equipment rental service operating from Winnipeg, with over 2500 locations across North America and Europe. They rent scooters, powerchairs, wheelchairs, rollators, and oxygen equipment.

Who This Provider Is Best For

Most recent reviews

• 

  sondra

  a year ago · via Google

  Very easy to deal with. Reservation was easy to make. Pick up and drop off went very fast and smooth. Scooter was rough looking but served intended purpose.

• 

  Randy Jorundson

  2 years ago · via Google

  Drove all the way here to find the web site is wrong and it not open. Taking my business elsewhere

• 

  mike menard

  4 years ago · via Google

  Bad bad experience with these guys. WestJet uses this company to deal with the mishandling of a mobility device that was damage by their baggage handler. I was told this is how it works but there are different stories depending on who you are dealing with. Scootaround says that all the repairs have to go through WestJet to be okayed and WestJet claims that Scootaround make the decision on the claim I don’t know what is true but I do know that someone is not telling the truth.as for Scootaround they have miss handled my claim as so as I started questioning the repairs and replaced part as to if they where new used of repaired I was told this information is between Scootaround and WestJet and the repair facility Moose Mobility I do not get to see any documentation on what was done. I question them as for my mobility scooter is unreliable as for it keeps quitting and has no power which is useless to a disabled person. There are weld’s that show signs of damage such as cracks paint missing from weld’s but Scootaround is fine with not having nothing to prove that the welds are still safe. Maybe they do but I don’t get to see it. My scooter has taken off on its own in the store. The rubber mat is all lifted from the so-called repairs which is a tripping hazard for disabled person. The contact person at Scootaround is Leslie Sidurdson at this point she will not return my calls emails the only contact was to ask if the claim can be closed. I have taken my mobility scooter back to the repair facility multiple times which is 11/2 hour drive one way for me after five times bring it back and forth to try and get it repaired as it was prior to the fall. I asked to send it to the manufacturer to have them look at it or to see some documentation on what was damaged repaired replaced at that point all Communication stopped others than ask to close the claim. I know when my car gets damaged in a accident it is repaired and inspected to be road worth with documentation to prove it I guess a disabled persons mobility device does not.

Services offered

• Mobility Scooters

Licenses & Registrations

Associations & Accreditations

Languages Supported

Location

1345 Waverley St Ste 302, Winnipeg, MB R3Y 5Y7, Canada

Photo Gallery

Photos via Google Maps